Summary:

• 6 years of experience as a Business Analyst working in the Software Development Industry- specializing in Requirement Management, Documentation and Project coordination.
• In-depth experience in project management, financial management, business process re-engineering, business administration, information technology applications, software configuration management SCM , customer service and strategic planning working with Finance, Private Banking, Loan Origination and Mortgage industries
• Experience in Software Development Life Cycle SDLC , Agile Software Development, Rational Unified Process RUP , Data Analysis and Statistical Analysis.
• Experience in writing and maintaining the Requirement Definition Document that included Business Requirements BRD and Functional Requirements FRD .
• Expert in writing detail system use cases, developing business test cases and working with QA teams during testing phase thereby facilitating acceptance testing with stakeholders and business users
• Extensive experience in e-commerce and the shopping cart management in the retail industry.
• Extensive experience on creating business process models using workflow diagrams and system modeling using UML diagrams, Entity Relationship E-R Diagrams, and Data-Flow Diagrams.
• Performed planning and development of Test Plans, Test Cases and Test Scenario to meet product's business and solution requirements.
• Involved in creating and maintaining Test Matrix and Requirements Traceability Matrix and performing GAP analysis.
• Experience in conducting joint application development JAD sessions with end user, expert team, Business intelligence team, IT SMEs and QA team for project meetings, walk through and all stakeholders.
• Experience in writing test plans, defining test cases, developing and maintaining test scripts. Assist in the development of ad-hoc reports or presentations
• Conducted User Acceptance Testing UAT . Performing early analysis of existing systems to help define integrations.
• In Depth understanding of the AS-IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans.
• Good knowledge of SQL queries and PL/SQL procedures.
• Experience in the documentation of specifications, creating step-by step technical and user manuals with illustrations, designing and implementing new processes and technology
• Extensive experience with Unified Change Management tool using Rational ClearQuest, Configuration Management tool using Rational Clear Case and requirements management solutions using Caliber RM.
• Comprehensive knowledge of System Configuration Management, Change Request Management to approve/ reject changes, Risk Management and Mitigation and Version Management processes.
• Good analytical, communication, problem solving, decision making, presentation and organization skills.

Technical Skills: Rational Clear Quest, Test Director, PVCS, RUP, CMM, UML, Mercury Test Director, Rational Suite, PVCS, Rational Clear Case, Microsoft Office Microsoft Word, Microsoft PowerPoint, Microsoft Excel , Microsoft Project, MS Visio, Systems development life cycle SDLC , Rational Unified Process RUP , E/R Design, Waterfall, Prototype and Agile, Oracle, DB2, MS Access, SQL Server, Windows 95/98/00/XP/Vista and NT, C, C , SQL.

Professional Experience

Confidential

Business Analyst

Responsibilities:

• Interacted with client groups to determine user requirements and goals. Utilized Rational Unified Process RUP to configure and develop process, standards, and procedures and create a Business requirement Document BRD .
• Interacted with Subject Matter Experts SME's and stakeholders to get a better understanding of client business processes and gather business requirements.
• Analyzed business requirements and segregated them into high level and low level use cases, activity diagrams, and sequence diagrams using Rational Rose according to UML methodology.
• Followed Agile Iterative development approach and was involved with all iterations of the development life cycle in ASP.NET.
• Prepared Business Process Models that included modeling of all activities of business from conceptual to procedural level.
• Understood and articulated business requirements from user interviews and then converted requirements into ASP.NET technical specifications.
• Extensively worked with Project Manager to determine the current best practices for requirement gathering
• Used Rational Clear Case as Version Control System for any changes to documents related to project like Use Case documents, Activity Diagrams, Sequence Diagrams etc.
• Created and participated in JAD sessions to analyze and prioritize competing business needs.
• Involved in reporting the schedule and the plan of the project using Business Intelligence.
• Managed business requirements in Rational Requisite Pro while making them available to all team members.
• Examined, analyzed and modeled test plans, test scripts, test procedures and use case scenarios based on RUP methodology.
• Used Quality Center to coordinate and manage the master test plan, test scripts, testing resources, pass vs. fail cases and the entire testing process.
• Wrote clear, concise detailed system requirements specification SRS documents and user documentation in accordance to guidelines and standards of a level where developers can interpret, design and develop the application with minimum guidance in Microsoft .NET.
• Designed the business requirement collection approach based on the project scope and SDLC methodology.
• Defined program and project goals, objectives, products, services, constraints, assumptions, risks and facilitated processes by working with the project team, sponsor, and stakeholders to baseline the scope of the work and enable development of the plan.
• Responsible for extensive level of project documentation.

Environment: ASP.NET 3.0, C , Agile, UML, Requisite Pro, Rational Rose, Clear Quest, SQL, Windows XP, MS Office Suite Word, Excel, Access, Power Point, Outlook , PL/SQL, Oracle.

Confidential

Business Analyst

Responsibilities:

• Followed Agile Iterative development approach and was involved with all iterations of the development life cycle.
• Analyzed the existing business requirements documents to review functional and detail design specification of the application.
• Communicated extensively with clients and different levels of management to identify new requirements, use cases and to develop functional and technical specifications.
• Conducted Gap Analysis and developed data relationships diagrams to define the impact of the new requirements on the existing system.
• Conducted JAD Sessions to resolve open issues, change requests and most importantly, to facilitate identification and development of an architectural solution.
• Collaborated with the design and development teams to create effective design strategies, monitored the development of the system and ensured compliance with quality standards and client specifications.
• Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level.
• Used MS Visio to model activities and data flow process in the business and make them more understandable to developers and architects.
• Provided production support for reporting databases and reviewed change requests
• Identified and documented issues, risks, gaps, descriptions, impacts and provided recommendations and alternatives to re-engineer the current processes
• Developed the business and functional requirements specification that describes and prioritizes the requirements.
• Assisted the PM in defining and updating of work plans, AFE, Risk Management Plan
• Worked in conjunction with the PM to ensure smooth development cycle and developed defect reports, while meeting with developers, outlining defects found in the system.
• Acted as a liaison between Reuters Development and the business vendors.

Environment: ASP.NET, C , Agile, Windows XP/2000, Rational Suite Rational Rose, Rational Requisite Pro, Rational Clear Quest , MS Office Suite Word, Excel, Access, Power Point, Outlook .

Confidential

Business Analyst

Responsibilities:

• As a part of the project team interacted closely with the business community to define and analyze the business requirements to present possible technical solutions.
• Interacted extensively with Subject Matter Experts SMEs in understanding and documenting the requirements pertaining to introducing new insurance products, on line claim reporting process, on line policy change and many other such business areas.
• Worked closely with the business community in gathering the data storage needs.
• Mentored and worked with the junior business analysts in gathering the requirements in accordance with the scope.
• Co-authored business requirements document with project teams and at every stage discussed and refined the business requirements with the inputs from the business team.
• Facilitated and managed JAD sessions with committee of SMEs from various business areas including auto insurance, home insurance, banking etc.
• Carried out extensive analysis of the user problem domain and formulated feasible technical solutions in automating the manual business processes.
• Independently designed and developed project document templates based on SDLC methodology.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and Collaboration Diagrams using IBM's Rational Rose.
• Effectively used Rational Clear Quest in identifying and tracking bugs and reporting them to the concerned development team.
• Assisted project managers with the development of project schedules. Worked with all levels of client staff in solution definition.
• Coordinated activities between the business house and technical staff, in developing new methods, policies, and procedures to meet the business needs, and has acted as the primary trainer in educating the business house stack holders as it relates to automated business applications.
• Conducted gap analysis to derive the requirements for the proposed systems enhancements.
• Developed timelines for project delivery, and managed the project and resources to successful completion
• Liaison with other corporate departments, including executive, legal and information services.

Environment: Microsoft Office Suite, MS Visio, Windows XP, Dreamweaver, SQL, PLSQL, XML, VB, ASP, Crystal Reports, Adobe Photoshop, Mercury Quality Center, WinRunner, LoadRunner.