Senior Business Analyst Resume Profile

OBJECTIVE

A Senior Business Analyst position with the possibility for advancement and project management experience, involving process improvement and change management where my experience and education can provide value to the organization.

WORK EXPERIENCE

Senior Business Systems Analyst/Scrum Master

Confidential

Serve dual roles as a Senior Business Systems Analyst and a Scrum Master on the Enterprise Fulfillment IT Imaging team.
Prepare business requirements documentation and technical specifications for small and large projects, including requirements for external vendors
Manage an agile team of contractors performing Health Hygiene related tasks, held daily stand ups and ceremonies, and successfully applied Kanban/Scrum methodology
Act as the primary point of contact for assigned projects to report out status, any impediments and to aid in the resolution of impediments
Study and analyze business processes and communicate with developers regarding the requirements and their purposes
Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation
Utilize communication and partnership skills when interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes
Work with CMOD and Filenet image repositories

Bank Data Steward

Confidential

Worked in Bata Data Stewardship monitoring Capital One Bank's data warehouse.
Used Quality Center to manage defects.
Alerted IT to issues in the data environment and partner with IT to implement fixes and enhancements.
Managed relationships with IT and business partners.
First line support for Business Users and Analysts monitored Bank Data Warehouse mailbox and responded to all questions and requests for information in a timely and thorough manner.
Monitored bank environments alerted Production Support to issues, errors, downstream impacts.
Ran defined Data Quality Checks as well as analyzed prior defects to improve data integrity and quality.
Reported out daily, weekly, and monthly defect numbers to management.

Senior Business Analyst/Change Analyst

Confidential

Served as a Change Analyst on the Communications, Change Readiness and Training Team for the Project.
Worked on several major deliverables including the Change Readiness Campaign, the Pilot Test Plan and the Implementation Plan under accelerated timelines.
Coordinated with multiple project teams to gather relevant information for composition of deliverables.
Identified issues and risks associated with the Communications, Change Readiness and Training Team within the project.
Managed Team tasks and timelines in Microsoft Project.
Visited field offices to analyze current business processes for leverage in Change Readiness Campaign Materials.

Senior Business Analyst/IT Liaison

Confidential

Acted as a liaison between IT and primary contractor for the state of Louisiana for multiple software development projects.
Managed timelines and resources to set priorities and satisfy the client's needs by meeting strict deadlines. Managed any change requests related to the working project plans to meet the agreed upon timelines.
Used Microsoft Project to track multiple change requests in one project plan.
Worked in all aspects of IT coordinating between the business professionals and the IT professionals to bridge the gap between technical jargon and business speak.
Worked on all stages of the software development and project life cycle.
Accomplished the tasks and job duties with little to no supervision. Worked in a small team of senior consultants as the IT expert in the group.
Enhanced organizational, time management and communication skills by having a large amount of responsibility with very short deadlines.
Coordinated the user acceptance testing UAT effort and served as lead tester on that team. Developed test scenarios to assist with testing.
Held meetings/JAD sessions with key stakeholders and program directors to gather requirements for software updates.
Developed and documented new business processes when new program policy is introduced. Prepared accurate and detailed requirement specifications documents, user interface guides, and functional specification documents
Defined reports and report triggers to ensure the business processes functioned efficiently and assisted with workflow automation.
Held training sessions for end users on new software updates and business processes.
Used SharePoint and Microsoft Project to document and manage project tasks and deliverables.

Senior Business Analyst

Confidential

Designed and developed high and low level reports using Cognos 8.4 BI software including Query Studio, Report Studio, Analysis Studio and Framework Manager.
Performed quality assurance checks on all existing reports.
Reviewed and modified Cognos generated SQL code using Toad.

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