SUMMARY

• Professional Scrum Master (PSM1) certified professional.
• Extensive work experience as a Business Analyst in all phases of Software Development Life Cycle.
• Expertise in all phases of teh software development life cycle, wif emphasis on Business Requirements Analysis and Documentation, Business Process Modeling, and User Acceptance Testing (UAT).
• Excellent in articulating Request for Proposals (RFPs), Statement of Work (SOW), Business Requirements Document (BRD), Functional Requirements Document (FRD), Technical Specifications Document (TSD), Use Cases, User Stories, and Test Cases.
• Extensive experience in business requirements decomposition and prioritization in concurrence wif SMEs and key Stakeholders.
• Well versed in activities related to Change Management, Risk Management, Scope Management, Quality Management, and Issue Management.
• Adept in various software development methodologies like Agile (Scrum) and Waterfall across teh span of various projects.
• Highly experienced in using GAP Analysis techniques to gain a clear understanding of teh AS - IS state of teh system and additionally derive new user scenarios to understand teh potential TO-BE system.
• Participated in extensive JAD sessions wif teh stakeholders and teh project managers by conducting Personal Interviews, Questionnaire, Brainstorming, and Rapid Application Development (RAD) methodology to get a better understanding of client business processes.
• Excellent knowledge of Unified Modeling Language (UML) by hands-on expertise in creating Use Case Diagrams, Sequence Diagrams, Activity Diagrams and Class Diagrams.
• Proficient in teh use of MS Visio, MS Word, MS PowerPoint, MS Excel as well as MS Project.
• Proficient in Functional, Regression, System Integration (SIT), Acceptance (UAT), Load, Security, Compatibility, and Performance testing of software products.
• Well-versed in Quality Control (QC) measures, and creation of Test Plans, Test Scenarios, Test Cases and Test Scripts.
• Experienced in preparing and documenting teh User Acceptance Test (UAT) plan, and successful execution of UAT.
• Extensive experience in Bugs/ Defects Tracking during SIT and UAT, and Post-Production Support.
• Proven track record of creating clear and concise deliverables, dat reflect deep understanding of business needs.
• Highly proactive, self-motivated and dependable wif excellent analytical, communication, presentation and technical skills.

TECHNICAL SKILLS

UML Tools: Microsoft Visio.

Test & Defect Management: Quality Centre.

Databases: Oracle, MS Access, SQL Server.

Testing Tools: Win Runner, Load Runner, Quick Test Pro.

SDLC Methodology: Agile, Waterfall.

Languages: XML, UML, HTML.

Operating Systems: Windows NT/98/2000/XP, MS-DOS, UNIX.

PROFESSIONAL EXPERIENCE

Confidential, Phoenix, AZ

Sr. Business Analyst/ Scrum Master

Responsibilities:

• Gatheird requirements in teh form of user stories from onsite as well as offshore product owners/ stakeholders.
• Worked wif Business Users to define functional and technical requirements to develop compliance and governance application, which aggregates large data sets for client reference data.
• Analyzed user stories and created narratives including screen mock-ups and wireframes.
• As a scrum master, conducted daily status meetings wif teh offshore development and testing team.
• Resolved impediments for onsite as well as offshore tech team.
• Provided user storywalk-through to offshore development and testing team.
• Assisted teh tech team and design team in clarifying teh requirements for each sprint.
• TEMPEffectively managed scope-creep for every sprint, and assisted teh stakeholders in prioritizing teh requirements.
• Educated teh stakeholders in identifying teh nice-to-have requirements from teh critical and essential requirements.
• Prepared project status update decks for weekly meetings wif teh senior technical management and Business leadership.
• Provided production support, and coordinated wif teh tech lead to resolve production issues.
• Created test plan for each sprint backlog, and reviewed test scripts, and test conditions created by offshore testing team.
• Utilized knowledge of SharePoint and web development to write technical specifications.
• Assisted teh users in UAT; provided access and training to Quality Center (QC).
• Provided a demo of teh functionalities before each Sprint release.

Environment: SQL 2, MS PowerPoint, MS Access, MS Project, MS Visio, MS Word, MS Excel, MS Outlook, Adobe Flash, MS SharePoint, Windows XP, Quality Center, Load Runner.

Confidential, Richmond, VA

Sr. Business Analyst/ Scrum Master

Responsibilities:

• Partnered wif management and business units to define innovative ways to utilize data and related tools to achieve business objectives.
• Coordinated, scheduled and conducted brainstorming sessions in order to document existing process, dat is AS-IS current state analysis.
• Developed requirements documentation inclusive of user stories/ narratives, process flows, data flows, functional requirements document, system specification document, requirement traceability matrix, and mock-ups.
• Provided technical design leadership by conducting detailed design sessions wif teh tech team and stakeholders.
• Conducted extensive GAP analysis between teh processes and recommended standard process for GA.
• Ascertained teh level of efforts involved in implementing functional and non-functional requirements, and cascaded dat information to teh project manager for potential deviations from teh baseline documents.
• Developed UI screen mockups and wireframes and Workflow analysis for Web Based application development.
• Initiated and facilitated teh weekly status calls, documented Minutes of meetings, tracked issues/risks, and followed up on open/action items dat were created during teh meetings.
• Collaborated wif development and testing teams to provide Subject Matter Expertise, ensure dat out of teh box functionality is leveraged and to assist in troubleshooting and resolving issues.
• Extensively worked wif developers to determine functionality options and associated level of effort and to communicate any tradeoffs between usability and cost to teh business units.
• Liaised wif tech team to help drive successful implementation, especially in terms of testing and impact analysis for proposed changes.
• Developed test strategy and testing plan to review teh developed code for completeness and alignment wif user stories and acceptance criteria.
• Participated in teh development and planning of teh User Acceptance Testing activities, including test plans, test cases and test scripts.

Environment: MS SharePoint, Windows XP, MS Word, MS Excel, Microsoft Visio 2007/03,MS Outlook.

Confidential, San Ramon, CA

Business Analyst

Responsibilities:

• Facilitated, managed and conducted Proof of Concept (POC) wif teh initial vendor selection by preparing teh required documentation and helping teh vendors understand Confidential ’s succession management process, and setting expectations on teh turnaround timeline for each vendor.
• Worked on HR data security requirements like Single Sign on (SSO) wif teh tech team to protect teh HR data in accordance wif privacy laws and data sensitivity regulations.
• Created a RACI matrix to enhance teh project management and business analysis efforts, and streamline teh recognition of roles and responsibilities of teh entire project team, including teh stakeholders, and sponsors, etc.
• Interacted wif stakeholders on a weekly basis to gather, and document requirements using JAD sessions, one-on-one interviews, and brainstorming sessions.
• Assisted teh stakeholders in prioritizing teh requirements and facilitated teh allocation of requirements into future sprints.
• Documented functional and non-functional requirements in teh form of Use Cases and Use Case diagram using teh UML Methodology.
• Created Business Requirements Document to document teh overall high-level requirements for teh entire project.
• Created wireframes and prototype wif teh help of UI team to help teh stakeholders visualize teh requirements.
• Collaborated wif teh stakeholders for sign-off on teh requirements on a strict timeline for every sprint.
• Closely interacted wif teh design and build team to understand application functionality feasibility, and provided walkthrough of navigational flow and UI requirements.
• Conducted daily scrum meetings wif teh tech team to go over teh progress of teh design and development efforts, and removing any impediments dat teh team may foresee.
• Created Test Plan, test scenarios, test cases, and test scripts in HP Quality Center for every sprint.
• Created backward/reverse traceability matrix to ensure dat test scenarios and test cases have a one-to-one mapping to teh business objectives and business requirements.
• Conducted daily status meetings wif teh test team to identify and resolve potential bugs in teh test environment during SIT, and functional testing.
• Coordinated, created and conducted software demo for User Acceptance Testing (UAT).

Environment: MS Word, MS Access, MS Excel, MS Visio, SQL, Oracle, Requisite Pro and Clear Case.

Confidential, Los Angeles, CA

Business Analyst

Responsibilities:

• Participated in various meetings/discussions wif Product Owner, SME, Lead Business Analyst, and Project Manager, to discuss and consolidate teh business requirements.
• Created and Managed Features to ensure dat teh business vision and goal is carried down to teh Implementation Level by seeding features in to Agile Release Train as per teh Release Planning.
• Gatheird, analyzed and proposed teh future state standard business process using MS Visio.
• Monitored and managed teh project key milestones by updating and tracking project timelines in MS Project.
• Analyzed, defined, documented and communicated business requirements to technical architects, developers by interacting wif teh end users to meet business needs.
• Assisted product owners prioritize teh Product Backlog and perform Product Backlog Grooming, and authored User Stories and narratives.
• Facilitated teh sprint plan, daily scrum meeting & retrospective meetings in each sprint cycle and removed Impediments.
• Attended Sprint review meetings wif product owners and stakeholders, and provided User Story Walkthroughs for each sprint.
• Tracked teh performance and progress of each sprint cycle wif burn down chart and identified burn down velocity.
• Designed process flow diagrams reflecting current and proposedbusinessprocesses and its functionalities.
• Created component and sequence and process flow diagrams using Unified Modeling Language (UML).
• Extensively used SharePoint as a common repository for all project related key documents, and analyzed and updated knowledge base for data accuracy.
• Coordinated teh execution of Unit Testing, System Integration Testing (SIT), Performance & Service level testing and User Acceptance Testing (UAT).
• Regularly interacted wif teh Testing team for successful execution of Test Plans, Test Data, Test Cases, and resolved issues upon detection of bugs and documented teh Test Metrics.
• Provided Post-Production support to teh stakeholders including bug fixes and training.

Environment: Scrum, UNIX Agile, MS Project, Visio, UML, SharePoint 2013, Asp.net, C#, Oracle.

Confidential, Sacramento, CA

Business Analyst

Responsibilities:

• Conducted meetings/interviews and JAD sessions wif Confidential Investment Committee, Investment Staff including Risk Management Consultants and General Pension Consultants to collect high-level business and system requirements.
• Closely worked wif teh Subject Matter Experts (SMEs) to understand and document teh key drawbacks in teh current risk management system.
• Mapped teh current state of risk management system using MS Visio.
• Created Business Requirements Document (BRD) for functional and non-functional requirements.
• Documented Business Process Flow using Unified Modeling Language dat is Activity Diagram, Entity-Relationship Diagram, Sequence Diagram, etc.
• Created Mock-ups and Wireframes for GUI requirements during teh requirements gathering process.
• Developed Use-Cases and created Use-Case Diagrams to identify and define teh functional requirements.
• Assisted teh stakeholders in prioritizing teh business requirements, and swiftly provided cost-benefit analysis on nice-to-have requirements.
• Provided complete walkthrough of requirements to teh Design team, Implementation team, and Database team.
• Spearheaded teh weekly status meetings wif teh key stakeholders, and monthly status meetings wif teh senior management to provide updates on milestones, impediments, budget & timeline, etc.
• Streamlined teh process of Change Request by putting teh formal change request management plan into action, and authored teh change request form templates.
• Wrote Test plan, Test cases, and Test scripts for System Integration Test, and Regression Test.
• Prepared and monitored teh Defects tracker during SIT.
• Assisted teh stakeholders during User Acceptance Testing (UAT) by providing teh UAT test cases and test scripts.
• Created Training Manual for teh enhanced Risk Management System for teh end-users/ stakeholders.

Environment: Oracle 11g, MS Word, MS Excel, MS PowerPoint, MS Access, MS Projects, MS Visio, Adobe Flash, MS SharePoint.