Business Analyst Resume Profile

Summary

Senior Business Analyst focused on the design, development, deployment, and support of ERP applications, expanded functionality, improved business processes, and system upgrades through the use of proven project management methodology, in-depth product knowledge, and extensive business systems experience.

SUMMARY OF QUALIFICATIONS

Fifteen years of software implementation experience.
Twelve years of project management experience.
Fluent understanding of manufacturing, distribution, and finance processes.
History of versatility, adaptability, and delivery working with clients and partners.
Solid background in business process analysis, redesigns, and change management.
Proven leadership, communication, analytical, presentation, and team-building skills.
Ability to simultaneously manage multiple tasks and responsibilities.

PROFESSIONAL EXPERIENCE

BUSINESS ANALYSIS

Designed and implemented solutions for multiple transformation initiatives to streamline operations and simplify data management within a large project based environment.
Stabilized and upgraded a discrete process environment using deep product knowledge and best practice concepts to regain control of critical business processes.
Designed and implemented corporate purchasing solution that allowed receipt of shared materials at multiple logistic companies from a single purchase order/contract.
Analyzed processes and data flows in a proprietary health care reimbursement system to uncover and correct a variety of non-payment and late-payment issues.
Designed and implemented new functionality to support drop and rush shipping requirements for special equipment parts service provider.

PROJECT MANAGEMENT

Managed multiple ERP implementation projects in assemble-to-order, make-to-order, engineer-to-order, and hybrid process environments supporting food beverage, automotive, machine tool, textiles, special equipment, and office furniture industries. Responsible for project planning, budget, resources, and client relationship management.
Managed numerous machine tool projects with responsibility for technical evaluation, proposal generation, cost estimating, and design, build assembly planning/execution.
Taught Project Management in the Davenport University AACE Program.

ERP IMPLEMENTATION

Developed technical aspects of multiple ERP implementations including company definition setup, parameter definition setup, master data definition setup, user setup, financial integration setup, legacy system data migration validation, technical requirements definition, customization design testing, interface design testing, test script preparation execution, batch job setup, and new technology deployment.
Executed functional aspects of multiple ERP implementations including initial software assessment selection, site assessment, gap analysis, functional requirements definition, business process mapping redesign, training material development, site team training, simulation exercises, issue management resolution, readiness assessment, cutover planning execution, and post-cutover support.

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