PROFILE

Certified Business Analyst with comprehensive subject knowledge, varied industry exposure and proven ability to execute projects within defined timelines at desired qualitative output.

PROFESSIONAL SYNOPSIS

• Over 8 years' experience as Business Analyst in multi-national organizations
• Experienced in working in diverse domain areas including Software development, Insurance, Travel, Production Logistics Management, Banking Marketing organizations
• All phases of Business Analysis life cycle and Software Development Life Cycle SDLC

Technical Skills

• Methodology
• RUP Rational Unified Process , Agile Water flow
• Techniques:
• Determined the approach using Process Modeling and Structured walkthrough
• Effectively facilitate JAD sessions, group discussions and decision-making processes with business users and development team to drive out detailed business requirements
• Planned the activities through Estimation and Analyzing the Risks and Impacts
• Excellent Client relationship management, problem solving capacity, written and oral communication, and presentation skills.
• Requirements gathering was planned and managed via Brainstorming, Interviews, observation, prototyping, requirement workshops and survey/questionnaire.
• Analyzed the Business opportunity in the market using Benchmarking techniques.
• Documentation Skills
• Expertise in Business Process Modeling Organizational Process Modeling using MS Visio/Enterprise Architect/Rational Rose/Rational Requisite Pro.
• Possess the edge of analyzing and documenting for diverse industrial audience.
• Exceptional Skills for writing Use Cases narratives and Functional Requirement Documents.
• Use Case diagrams, Activity diagrams, State diagrams, wire frames on UML Methodology.
• Delivered Clear, Concise and high quality documents that define Standard Operating Procedures, Business Requirements, Solution Functional Non-Functional requirements, User's Guide, Change management, Test plan cases, Data dictionaries and Use cases in time.
• Competencies:
• Ability to work effectively within Matrix Management Structure, Dynamic Team and/ or independently with minimum supervision to manage business expectations with a delivery-focused approach to work.
• Analytical Thinking, Problem Solving and demonstrated exceptional Time Management Skills
• Interactions skills and the ability to support multiple initiatives with a high amount of productivity, quality and efficiency.

Professional Work Experience

Confidential

Business Analyst/Business System Analyst/Quality Analyst

Responsibilities:

• Planned the Business analysis approach for each of the project and determined the activities required.
• Played a key role in the entire Business analysis life cycle comprising the task of planning business analysis approach, determine the activities, elicited and planned the requirement management process and communication, to Solution assessment and validation
• Managed multiple change requests, enhancements and bug analysis projects within a release and produced accurately defined high deliverables to meet the development timeline.
• Prepared outstanding requirement work packages and mapped the requirement to business objectives using Traceability Matrix
• Played the role of a QA/BA team lead and managed the Project deliverable by liaising with development on a time to time basis to ensure the deployed solution meets business needs and objectives. Reviewed and approved Test documents and coordinated the UAT.
• Trained the Business analyst in Kuoni Destination Management, Zurich, working in the sister company about Enterprise Architecture and obtained license for the entire team.
• Following the RUP methodology performed various Business analysis tasks for all the departments that comprises of Finance Account Receivable and Payable , Accounting Credit card and check processing , Sales and Marketing, Product Procurement and for various product lines of the company.
• Requirements were gathered managed and communicated to disperse stakeholders located in the US and ZURICH
• Liaised with the overseas development team and conducted structured walkthroughs to communicate requirements gathered through survey/questionnaire, web- conferences, brainstorming and the communicated through Requirement packages and workshops
• EsCorp Tours: Researched and introduced a new product to business line using the benchmarking technique to generate more revenue and the product was launched as a HR benefit to employees for clients and their customers
• Performed the Interface Analysis to introduce both dynamic and static inventory and availability option for Kobra Clients via HBSi based on EDI protocols.
• Managed the Business analysis, project tasks reported bugs and managed resolution of the issue using JIRA bug tool.
• Played a key role in feasibility study and conducted gap analysis when analyzing for an improvised Contract data insertion system

Accomplishments:

• Handled 15 projects in a frame of 20 months divided into 4 releases using RUP methodology.
• Identified by Senior Management to independently undertake any Complex/ Confidential, High Priority and Specialist Projects.
• Documented the Standard operating procedures documentation using the Process Modeling and Organizational Modeling techniques.
• Created an overall process model mapping all the departments of the company for Business development Analysis. Appreciated by Senior Management for the contributions.
• Illustrated a well-defined process model to distinguish the minute details that makes ATP Kuoni stand-alone companies on a process perspective.
• Successfully launched a new product named EsCorp Tours using Benchmarking technique and increased the revenue of the company
• Worked efficiently meeting deadlines despite of constantly changing Project Managers and in such transitions times wore the hat of the Project Manager in maintaining and managing the project and solution scope.

Environment: UML, Use Case Analysis,, MS Visio, Enterprise Architect, Share point, Word, Excel, XML, XML mapper, MS Power point, JIRA Issue and Bug Tracker, Web services and html, Dynamic interface using OTA standards EDI protocols, Windows Power shell, Macro.

Confidential

Role: Business Analyst

Functional Exposure: Primary role as a Business Analyst involved in executing all phases of BA and Software Development life cycle. Secondary responsibilities included Business Knowledge expertise, creating business artifacts, coordinating UAT, Gap Analysis, Impact Analysis to reduce Risk and Reporting.DMV Ticket access service publishes the messages to the CAD computer aided dispatch system using the EDI protocols.

Accomplishments:

• All processes were documented and tested with minimum supervision from the manager.
• Provided lot of tips to co-workers to use MS-Word and share point. This helped to speed up the work and to be updated on day to day bases.

Environment: UML, Use Case Analysis, MS Visio, Enterprise Architect, MS Office, Share point, Word, Excel, Access, J2EE, JAVA, Rational requisite PRO,MS Project, CAD system, Mercury Quality Center.

Confidential

Role: Business Analyst/Logistics

Accomplishments:

• Managed to gather requirements from routing guides of 50 different customers on a strict deadline and delivered it on time.
• Wrote clear, concise detailed system requirements specification SRS documents and user documentation in accordance with the guidelines and standards to a level where developers can interpret, design and develop the application with minimum guidance. Thereby, Initial Operational Capability Milestone was achieved 60 days in advance.

Environment:

J2EE, JAVA ,UML, Use Case Analysis, MS Visio, Enterprise Architect, MS Office, Load Runner, Win Runner, Rational clear case, Share point.

Confidential

Role: Business Analyst

• Functional Exposure: Primary role of Business Analyst and involved in various aspects of SDLC including Software Specification Document, defining Use Cases, Testing, Implementation walkthroughs and functionality review.
• Environment: Requisite Pro, Enterprise Architect, MS Visio, Load Runner, Win Runner, ORACLE, J2EE, Java, Windows NT.

Confidential

Role: Business Analyst

Marketing Sales Calendar System MSC is a calendar based task/content publishing system .The functionality of the system provides the management to allow the publishing of marketing sales related tasks and/or other contents and the tracking of the execution of these tasks. The three main modules of MSC are Content Management Module CMM , Task Calendar Module TCM and Reporting Module RM . The main function of the calendar is the submission of the content items by a submitter, checked an executive and approval of those items by an approver to be displayed in the calendar.

Functional Exposure:

Business Functional role and involved in requirement gathering following Agile Methodologies. Co-Project Managed and ensured delivery of assigned projects in defined timelines within budgets. Testing and UAT were a part of the Job responsibilities.

Environment: Use case analysis, UML, MS Visio, Rational requisite Pro, Word, Excel, Rational Rose, Java, J2EE, Agile, Mercury Quality Center.

Confidential

Role: Business Analyst

The project is to develop a private website with limited access to parties involved with the purpose to provide online fund account management. Applications were designed