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Principal Business Systems Analyst Resume

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Washington, DC

SUMMARY:

  • Business analyst with over ten years of technology and functional expertise working with large government, commercial, and non - profit organizations. Created key work products to support Starwood integration into Marriott. Proven track record of completing complex tasks on time and on budget with minimal supervision.
  • Project Management
  • Requirements Gathering and Elicitation
  • Requirements Analysis
  • Business Process Mapping and Improvement

WORK EXPERIENCE:

TEMPPrincipal Business Systems Analyst

Confidential, Washington, DC

Responsibilities:

  • Define scope, document current state process, and identify stakeholders as part of implementation of new safety management system
  • Lead daily standup meetings, document and research issues, and verify issue resolution for implementation of data entry portal and corresponding mobile and desktop dashboard used by Confidential leadership

Senior Business Analyst

Confidential, Washington, DC

Responsibilities:

  • Documented existing manuscript peer review process and proposed process enhancements
  • Managed 28-member team based in teh United States and Europe to successfully launch two new scientific journals
  • Elicited requirements and documented user stories, created test cases and test plan, led testing, and wrote system documentation for data integration project with over 600,000 records, becoming subject matter expert
  • Analyzed downstream systems impact of migration of legacy data warehouse to Snowflake cloud data platform with IT service owners
  • Created SWOT analysis for journal production technology future state roadmap and business case

Senior Business Analyst

Confidential, Bethesda, MD

Responsibilities:

  • Gathered, analyzed, wrote, and managed product requirements for multiple projects, including development of reusable website components for Marriott.com and upgrade of web application for creating and editing ecommerce web pages that generate millions in annual revenue
  • Led offshore vendor team in identifying website components to be updated as part of Starwood integration and creating user stories
  • Created epics to organize development work and led epic grooming sessions with stakeholders
  • Coordinated creation of new group reservation confirmation emails with user experience (UX) team and third-party email delivery vendor

Associate

Confidential, McLean, VA

Responsibilities:

  • Elicited product requirements, developed system deployment plans, user acceptance test scripts, and test plans, and coordinated development of materials for monthly releases of internal client web application
  • Created as-is and to-be business process maps and documentation, identified gaps and potential enhancements, and defined business requirements for new US Air Force (USAF) Civil Engineer IT systems
  • Directed three-member team in documenting future state business processes, recommendations for improving existing business processes, and capturing current state issues and future state goals during a two-day Rapid Improvement Event with 20 clients, resulting in a streamlined USAF Environmental Impact Analysis Process

Senior Consultant

Confidential, Herndon, VA

Responsibilities:

  • Performance testing lead: designed, executed, and analyzed results of performance test scripts on Compusearch PRISM procurement software, ensuring system met client requirements prior to software deployment
  • Configuration Management lead: reviewed new System Change Requests (SCRs) from customers requesting product changes, led weekly Change Control Board (CCB) and issue review meetings with customers to prioritize issues in teh backlog, and managed release deployment schedule

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