SUMMARY:

Current IT Security Engineer with more than 20 years of IT experience. With proven technical leadership skills and ability to manage, lead, motivate, and gain respect of my peers; leading by example. Hands on experience managing identity and access technologies such as eDirectory, Microsoft Azure, RSA/Aveksa Identity Governance, ISIM (IBM), CyberArk, LDAP, Apache (Directory Studio), and implementing of Sailpoint IIQ.

SKILLS:

• SECURITY (8 years)
• ServiceNow (8 years)
• ORACLE (4 years)
• PROVISIONING (6 years)
• Active Directory (10+ years)
• VPN (10+ years)
• SQL (3 years)
• Project Owner (3 years)
• PowerShell (1 year)
• Linux (2 years)
• DNS
• TCP/IP
• Microsoft Exchange
• System Administration
• Microsoft Windows

TECHNICAL EXPERTISE:

Identity Management/Security: IBM Tivoli Suite (ITIM/TIM TAM), RSA Cleartrust, Microsoft Forefront Identity Manager, Oracle Access Manager, Novell Access Manager, Provisioning and Identity Workflows, RBAC (Role Base Access Control), Single Sign - On Administration, Domino Administrator, Aveska, SailPoint

LDAP Directories: Microsoft Active Directory, Tivoli Directory Server, NDS/Novell eDirectory, Apache Directory Studio

Systems: Windows NT (Workstation and Server), Windows (95,98, 2000, XP, Vista, Windows7, 8, 10), Windows Server (Home, 2000, 2003, 2008), Web Server (Windows 2003, 2008SR), Unix

Hardware: Routers-Switches-Hubs (Cisco, 3Com, Linksys, ) Cisco Firewalls, CSU/DSU (Channel /Data Service Unit, External Hard drive, Back-Up Drive, Printers, Servers, Cisco Telephony/VOIP

Software: Exchange 5.5, Lotus Notes, Outlook (2000, 2007, 2012), Office365, FTP, Telnet, Ping Utilities, Front Page, Quickbooks Pro, Norton Utilities, AVG, Kaseya, Adobe (Reader, Photoshop, Flash), BCS Remedy, Avaya ACD, HP Openview, CyberArk, NetIq IAM, NetIq edirectory, Secureauth, Oracle Access Manager, OBLIX, Password Manager, SailPoint Jira, Kaban Board

Networking: DNS, WINS, DHCP, TCP/IP, SNMP, SMTP, VPN, FTP, VOIP

WORK EXPERIENCE:

Business Analyst / IT Security Engineer

Confidential, Coppell, TX

Responsibilities:

• Led Scrum meetings for Sailpoint IIQ implementation project
• Gathered data for Application On - Boarding
• Configured Access Review model
• Implement Transfer (Mover) Control module
• Installing, administering and troubleshooting various IAM solutions (Sailpoint IIQ, Thychotic, and ISIM)
• Implementation and migration of Sailpoint IIQ from IBM ISIM
• Create a knowledge base containing security policies and training documents for Identity and Access security procedures
• Training fellow employees in security awareness and procedures
• Service Now queue management
• Sailpoint IIQ project Technical lead

Business Analyst

Confidential, Harrisburg, PA

Responsibilities:

• Gather business requirements for Forgerock migration.
• Technical lead for Forgerock installation.
• Trained new team members on requirements and the expectations of the job.
• Work closely with stakeholders, project manager, and client product owner and business units.
• Build workflows for Forgerock implementation.

Business Analyst / Systems Integrator

Confidential, Dallas, TX

Responsibilities:

• Take lead of scrum team as the Product Owner and Business Analyst
• Providing vision and direction to the Agile development team and stakeholders throughout the migration of Access Central applications to All Access (Sailpoint)
• Ensure that the team has necessary data and information to prepare tasks to work on 2week sprints
• Plan and prioritize product feature backlog and development for migrations
• Define product vision, road-map and growth opportunities
• Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy as it pertains to migrations
• Provide backlog management, iteration planning, and elaboration of stories
• Lead the planning product release plans and set expectation for delivery of migrations, defects and enhancements
• Provide an active role in mitigating impediments impacting successful team completion of Release/ Sprint Goals
• Sailpoint IIQ migration Demo, Validation and troubleshooting
• Understand LSM (Life Cycle Management) as it pertains to SailPoint IIQ
• Define provisioning models and make simple for the end users experience
• Jira Story creation and maintaining

Tools: /Skills: Kanban Board, Jira, Confluence; Sailpoint IIQ design, implement, and administration

Confidential, Dallas, TX

Systems Security Engineer

Responsibilities:

• Implement Dynamic Group Filter changes within AD via Unix for 500+ groups and 10,000+ users
• Monitor, manage, and reroute My Access requests as they come into Aveska and ServiceNow tools.
• Participate in an AD project to implement DRA (Directory and Resource Administrator) to administer and maintain security compliance
• Create Static Groups via OAM (Oracle Access Manager) and Unix
• Manage users access via AD, Unix, OAM, Apache Directory
• Create Robotic ID Accounts via LDAP environments
• Provide support for NetIQ eDirectory issues regarding access and authentication
• Troubleshoot and assist with IDM driver issues updating and re-migrating users accounts
• Troubleshoot and triage SecureAuth authentication issues
• Create, Update, and Maintain passwords and safes via CyberArk
• Assist with creating Runbook procedures related to supported processes including Access Management, Dynamic Group Changes, and Reorganizations
• Provide Second level support for issues and concerns that are routed to the Security Team

Confidential, Fort Worth, TX

IT Security Administration

Responsibilities:

• Process provisioning requests including XTO and XOM new hires, terminations and application access, prioritizing according to the current standards.
• Update, implements, maintains and adheres to XTO's Security Policy.
• Provide Access Management to various applications, servers, and networks within XTO and XOM environments.
• Provide provisioning for new users, change and terminated users via Microsoft Forefront setting up their access and linking it to facilities access.
• Act as a point of contact for Forefront (FIMM) support.
• Assist in training of new Information Securities Administrators.
• Modify and manage NTFS permissions and set inheritances.
• Create, edit, and disable User, System, Generic, and Distribution accounts in Active Directory.
• Responsible for the establishment and management of recently terminated user's access being revoked.
• Point of Contact for Terminated Employee Requests.
• Runs Reports on Terminated user's access to provide assurance of the integrity of XTO environment.
• Rename Network devices to ensure compliance with Exxon server naming convention.
• Provide user support for office users and field users.
• Provide Support and Administrative assistance for the following applications WellView/Siteminder, LaserFische, SCADA, Quarum AFE, LIS, Oracle Enterprise Manager, Microsoft SQL, Lotus Notes, Microsoft Forefront Identity Manager, Exchange Servers, Windows Servers and over 150 various applications.
• Grants and Revokes access to the following: Active Directory, LaserFische, SQL Servers, Oracle Databases, AS400 (Mainframe), LotusNotes databases and groups, Exchange Servers, BlackBerry Enterprise Servers, Guest Wireless, SmartCard management, Hyena, APD, RSA Console, and over 150 various other Oil & Gas Applications

Ticketing Systems: Foot Prints, Remedy, LotusNotes ITSR

Helpdesk Analyst

Confidential, Fort Worth, TX

Responsibilities:

• Assisted business partners with technical support via phone, remote access, email or direct contact.
• Ensured that the company's data and network integrity remained intact.
• Designed, compiled and created a fully functioning and streamlined Knowledge Base to assist the business partners with resolving their issues consistently and efficiently.
• Created and implemented policies such as Password Policy and Mobile Device usage policy.
• Generated a Major Outage Report that reflected the last 7 days of outages.
• Acted as a Resolution and Conflict Analyst to assist the 3rd level support groups and the Service desk in working together to resolve complex and major outages in a timely manner.
• Assist with Testing and Q/A of Microsoft Forefront for implementation.
• SME for Microsoft Forefront.
• Ran Reports and Matrix for Call volume and implemented Standard for One Call Resolutions.

Security Administrator

Confidential, Baton Rouge, LA

Responsibilities:

• Installed, supported and maintained servers and other computer systems.
• Maintained network infrastructure such as switches and routers.
• Monitored network and bandwidth usage to ensure proficient usage and allocation on the servers.
• Set-up user AD accounts, password and permissions via group policy standards.
• Documented and elaborated on network and infrastructure outages that affected the company.
• Document workflow for Microsoft Forefront.
• Worked as a liaison for the Service desk and Network group to resolve complex issues in a timely manner.
• Worked as a Project Manager in acquiring new businesses to facilitate transition from their current system.

System Support Team Lead

Confidential

Responsibilities:

• Setup, managed and maintained small to mid-size networks (2-5 servers, supporting 5-50 end-users).
• Installed and supported file servers, network printers, network routers, switches and hubs.
• Performed Onsite, Remote, and Phone Support for various client sites.
• Gathered business requirements and designed webpages based on client needs.
• Monitored and removed virus threats and spyware from clients' networks (computer or servers).
• Maintained and managed IT accounts by contracting services to other consultants in a Service Desk capacity.

Monitoring tools: Kaseya

Ticketing System: Remedy/Kaseya