Skills

Summary

Talented, organized, self-assured, accomplished IT Project Manager, Product Manager/Consultant and Sr. Business Analyst with proven ability to successfully complete information technology, web base, Ecommerce website, mainframe and support services operation projects on time and budget. Expertise in overseeing technology improvement initiatives aligning technology services with business goals. Experience with leading Enterprise-wide Implementations. Previous background in business development, implementations, product designing, system designing, requirement gathering, technical objective development, forecasting, budget creating, quality assurance, requirement testing, consulting, team motivating and management. Excellent problem-solving and leadership skills.

• IT Operations
• Strategic Planning
• Business Process Automation Solution Development
• Cost Control Budget Administration
• Leadership
• Long-term Planning
• Conversion Specialist
• Application Maintenance
• System Development
• Process Improvement
• Compliance
• P L Process Improvement
• Strategic Planning
• Enterprise Architecture
• Negotiation
• Process Control
• SDLC
• Offshore Management
• Agile Methodology
• Scrum Master
• Waterfall Methodology

Technical Skills

MS Office, Access, Project, Primavera, PeopleSoft, Lotus Notes, Website Content Management System CMS , SDLC, Software Enhancement, Mac OS, Outlook, Wiki, Excel, PowerPoint, Visio, Microsoft Project, SharePoint, COBOL, FORTRAN, SAS, Easytrieve, VSAM processing, Project Office, Outlook, SQL/SQL plus, Visual Basic, Windows, Word Perfect, Ami Pro, HTML, Java, JavaScript, Agile-Scrum Master, Offshore Management, TSO, File-Aid, File Manager, CA-View SAR , SAVRS, Mercury Quality Center, Freelance Graphics and PC Refresh/Imaging.

Employment History:

Confidential

Business Analyst Framework

• The BAF suite optimizes and accelerates web application design, code development and runtime execution for business applications that must meet a set of common business requirements of the insurance and financial services industries. Primary contact for various internal Business Applications and Development Centers.
• Support and serve BAF internal and external customers by gathering functional requirements, addressing product defects and consumption issues. Coordinate defect fixes between releases. Identify and provide solutions to gaps in requirements.
• Maintain and communicate the Release schedule. Managed and implemented a full test process for BAF products. 10 BAF products are tested together and released to the customer as one item, making consumption a lot easier with fewer defects.
• Developed project plans and schedules and execution of critical technical projects and deliver on time with high quality.
• Responsible for providing project documentation on all projects including schedules, issue/action/risk logs, executive presentations, project policies and procedures.
• Facilitated meetings, gather requirements, filled backlogs, generated reports and presented updates to multiple levels within the organization.
• Managed and organized a project to redesign new Wiki Tech Guide pages for the 10 products in BAF. The pages contained the release notes that are reviewed and approved prior to each release.
• Managed product model development team, framework build.
• Consultant for enhancements to the Mobile Application, Auto application and internal Development Centers.

Confidential

Framework

• Identified and managed improvement projects.
• Identified and involved company stakeholders.
• Played active role in corporate operations management and services.
• Led teams that re-engineered enterprise systems.
• Identified and organized SME leadership network.
• Managed multiple cross-functional projects while leading software-testing teams.
• Created a new internal customer based communication SharePoint site.
• Enhanced multiple internal Ecommerce website pages for product communication.

Confidential

• Banking project to redesign/simplify the deposit product line of 30 DDA and 12 SAV accounts down to 7 DDA and 3 SAV accounts. The object of the project was to assist marketing and customer service experience. The products are easy cross selling items that can benefit the customers by having multiple connections.
• Partnered with Line of Business, application Managers and application SMEs to design and develop new products to work together to better the customer experience.
• Developed project plans and schedules
• Ability to manage and execution of critical technical projects and delivers on time with high quality.
• Assisted with creating the Business Concept Design BCD document, business requirements.
• Wrote technical functional requirement document from BCD items. The technical requirement documents were used by Mainframe Developers and Testing team Test Scripts .
• Created and managed timelines and budgets for multiple deposit mainframe enhancement projects.

Confidential

• Worked on multiple projects to enhance deposit system daily operation.
• Developed a Single point Stop. Designed and developed a stop process. Facilitated, organized and led team in project. Created the business requirement, technical requirement, test scripts and validation programs Easytrieve . Updated PCDs.
• Designed the Deposit Point, customers with Home Scanners/Mobile App. Designed and developed the process. Facilitated, organized and led team in project. Created the business requirement, technical requirement, trancode request document, test scripts and validation programs Easytrieve .
• Developed a Monthly Debit Card. Facilitated, organized and led team in project. Created the business requirement, technical requirement, trancode request document, test scripts and validation programs Easytrieve .
• Responsible for providing project documentation on all projects including schedules, issue/action/risk logs, executive presentations, project policies and procedures.
• Developed project plans and schedules
• Ability to manage and execute the critical technical projects and deliver on time with high quality.
• Worked on a SEC project. Developed new PCDs to update deposit system balances to minute-to-minute true balances. Project was delayed to a later release date because of lack of support and High Level requirements.
• Enhanced Overdraft OD compensation. Facilitated, organized and led team in project. Developed new PCDs, business requirement, technical requirement, trancode request document, test scripts and validation programs Easytrieve .
• Assisted BAs with Checking with Choice project. Converted accounts were charged a monthly service fee on closed/abandoned accounts. Validated the transactions by using an Easytrieve program.

Confidential

• Buy and Sell Houses. Bought foreclosed homes, fixed and sold them or rented them, Arizona and Nevada.
• Negotiated buy and sell prices.
• Created budgets and timelines for construction projects.
• Hired, managed Sales associates and work crews.

Confidential

Project Manager / Sr. Business Analyst

Advisor to Enterprise Service Deposit Systems. Worked on multiple projects and systems in the Deposit Suite. Designed, developed and executed Conversions on Recordkeeping, Deposit, and Lending and Customer Information systems. Staffed, trained, generated workloads motivated and stimulated On-shore and Offshore individuals.