We provide IT Staff Augmentation Services!

Salesforce Administrator Resume

3.00/5 (Submit Your Rating)

PROFESSIONAL SUMMARY:

  • Salesforce Administrator wif 9.4 years of experience in Salesforce.com and CRM expertise wif focus on Salesforce administration.
  • Having good exposure on CI/CD Platform and deliver new Applications Faster wif Continuous Delivery for Business.
  • It has built - In Security and Compliance Validation.
  • AutoRABIT eliminates the failures and guaranty successful deployments and also worked on various tools to retrieve your Salesforce metadata.
  • Having meetings on daily basis wif product owners/business teams for understanding the business.
  • Good hands on experience on Salesforce tools like Ant and Change sets along wif the noledge on deployments.
  • AutoRABIT halps Salesforce developers, admins, analysts, and release managers wif ready-to-use version control, deployment, testing, data loading and sandbox management.
  • Hands on experience on working on salesforce applications using agile methodologies, also played a role of Scrum master being a business analyst.
  • Salesforce expertise in full cycle implementation, Administration.
  • Creating user stories and writing acceptance criteria on Jira for development team to deliver for stake holders.
  • Well versed wif analyzing company process, translating business workflows into accurate CRM workflows & configuring CRM applications to meet business needs.
  • Identified & administrated CRM best practices per business standards for functional process
  • Experience in working wif Lightning platform on salesforce projects.
  • Strong analytical, troubleshooting, problem solving and fallow-through abilities.
  • Highly motivated team player wif the ability to work independently and adapt quickly to new and emerging technologies.
  • me have implemented Security and sharing rules at object, field, and record level for different users.
  • Good Knowledge of Customization, Configuration, Data Loader and Migration.
  • Solution oriented professional wif excellent noledge of the SalesForce.com application, features, architecture and technical capabilities.
  • Extensive hands-on experience in the area of Validation Rules, Workflows, Roles, Profiles, Report, Dashboard, Visual Force, Force.com migration tools (Force.com IDE, Change Sets (Inbound Change set, outbound change set & Data loader), etc.
  • Good experience in interacting wif Customers, presentations & conducting application demos
  • Good analytical, verbal, written communication and interpersonal skills.
  • Good Experience in interacting wif End Users and a good team player.
  • Committed, result oriented, hard working wif a quest and zeal to learn new technologies.
  • Good noledge on Agile Software Development methodologies and also worked wif global customers.
  • Excellent problem solving skills along wif extensive noledge on CRM cloud platform.
  • Understanding the Business Process and preparation of technical design document. Preparation of the data model.

TECHNICAL SKILLS:

Operating System: Windows

Environment: Force.com, Salesforce, Apex, Integration, Salesforce Lightning CPQ, FSL(Field service lightning) AutoRABIT Platform, CI/CD platform.

Database: SQL Server- 2005 & 2008, MySQL

Internet Tools: Html,JavaScript,Jquery

Languages: Apex, Visualforce, Lightening Design system.

Other: Ant,Changesets,Force.com IDE,Eclipse,Visual studio,Bit bucket and GithubDesktop

PROFESSIONAL EXPERIENCE:

Confidential

Salesforce Administrator

Responsibilities:

  • me Have worked on AutoRABIT platform for this application deployments to make it smoother for eliminating failure.
  • Metadata API in Salesforce can be used “to retrieve, deploy, create, update or delete customization information. ” This is commonly used to move changes made in a sandbox—or another test org—into the active production environment.
  • We used it to enhance the Salesforce DX experience sandboxes . It delivers a structured release process for Salesforce.
  • We deploy directly from your Salesforce Org, Version Control System.
  • We have used AutoRABBIT tool to Eliminate deployment failures wif automatic org profile validation.
  • Easy graphical interface as an alternative to the command line interface.
  • It extends DX capabilities beyond deployments and Apex testing.
  • Implemented framework dat supports REST based integration between SFDC -> Mule Soft - > Guidewire.
  • We used theANT Migration Tool—this is done using the command line to move the metadata between an org and a local directory.
  • Responsible for configuring and customizing FSL package and managing the package objects to work as a dispatcher.
  • Indentified all the services dat were required to be built and indentified Requests and Responses for each service.
  • Co ordinating between angular, mule soft and Guidewire teams for the end - to- end integration.
  • Developed few of the services and worked on test coverage.
  • Conducting daily scrum calls wif onshore counterpart and onshore BA for understanding the requirements.
  • Provided on call support during production deployment.
  • Responsible for configuring FSL package and managing the package objects to work as a dispatcher/Technician.
  • Responsible for managing the FSL Mobile app to work like technician to navigate the routes working on service appointment.
  • Responsible for providing REST services to D3 to push request JSON to create work order instances in salesforce.
  • Responsible for parsing the JSON data to populate data into corresponding objects.
  • Responsible for building logic to get notifications for the technician and dispatcher, when any update happens at the work order or service appointment end.
  • Responsible for Outbound integration to hit the D3 system when status gets changed at work order end.
  • Responsible for Maintaining all product and related data sheets for deployment.
  • Taken care of Deployment management across all the different sandboxes in an application level.

Environment: Saleforce.com platform, Service cloud, CTI, Apex, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Data Loader, Web Services and Eclipse IDE Plug-in.

Confidential

Salesforce Consultant and Administrator

Responsibilities:

  • Preparation of High Level & Low Level Design documents/Technical documentation.
  • Development of code as per the business requirements and writing test classes for the code.
  • Worked on customizations and writing Test classes for the existing functionalities as part of the unit testing.
  • Worked as scrum master on agile methodologies being a business analyst.
  • me used to analyze the requirements for new project and impact analysis.
  • Worked on Salesforce Knowledge articles/base for Call center agents to provide better support in the application.
  • Configured workflow rules and approval processes to automate the system.
  • Repetitive deployments are needed, using the same parameters.
  • Release processes are performed through multiple stages through ANT Migration Tool.
  • We used the AutoRABIT delivers the fastest CI/CD solution for Salesforce dat can scale wif growing teams and handle the complexity of coordinating across multiple Salesforce orgs.
  • We have been using AutoRABIT which is built for Salesforce wif guaranteed success for deployment and built in support for security, risk and compliance management.
  • Having good hands on experience on Metadata retrieval through Salesforce.

Environment: Saleforce.com platform, Service cloud, CTI, Apex, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Data Loader, Web Services and Eclipse IDE Plug-in.

Confidential

Salesforce Release engineer/ Salesforce Admin

Responsibilities:

  • Developed Apex Classes, VF Pages, and Apex Triggers.
  • Creating typical Salesforce.com Customizations, such as Reports, Dashboards, Workflows, Approval processes, Sites, Bulk loads, etc.
  • Working closely wif the team and handle the critical customer situation to provide the product automation.
  • Involved in writing Test Classes for the Developed Apex Classes.
  • Migration of all the Customizations including Custom Configurations, functionalities to Production Org from Sandbox Org.
  • Worked on Salesforce REST integration calls.
  • Worked on Metadata and AutoRABIT platform for smoother deployments.
  • Key team player of successful Professional Services to the Company.
  • Significant contribution to the Customers Delivery on date.

Environment: Saleforce.com platform, Service cloud, CTI, Apex, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Data Loader, Web Services and Eclipse IDE Plug-in.

We'd love your feedback!