Operations Analyst Resume Profile

Summary

Strengths include:
As a goal focused professional, I have established myself as upper management's go to person for business processes and proposal initiatives and issues without losing focus on day-to-day responsibilities. My educational background developed extraordinary interpersonal skills which have flourished for client facing initiatives at an emerging IT contractor. My professional career has enabled me to bolster and develop strong analytical and organizational skills while constantly exceeding expectations.
Business analysis
Process engineering
Proposal development and management
Business development and management

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst II

Team lead for SharePoint and Salesforce responsibilities
Provide consulting for a Paragon prot g by analyzing Request For Proposals RFP requirements
Methodology Enhancements: Develop organizational methodologies and create a go to market strategy.
CMMI Level 3 Compliance: Identify areas of weakness and requirements gathering to reach CMMI Level 3 certification.
IT Infrastructure: Conduct needs assessment and cost-benefit analysis to upgrade IT across the company.
Business Development Team Lead for three Process Action Teams PATs
Established organizational structure for data archiving in SharePoint
Streamlined two processes for making lead generation more efficient in Salesforce
Mature company's usage of Salesforce from an infancy stage to a robust, intuitive tool for daily activities
Provide training to new hires on policies and procedures for GovWin, Salesforce and SharePoint
Responsible for maintaining relationships for the Treasury and Department of Justice accounts
Participant in a strategy session with Paragon leadership to develop a new company mission and vision

Business Analyst

Filter for all possible contract opportunities by analyzing core competencies to opportunity requirements
Provide research and data collection for bid files

Proposal development by creating outlines for RFI and RFP responses, production, formatting and editing
Report generation for upper level management using Salesforce.com
Represent Paragon at industry days, outreach sessions and conferences

Confidential

Operations Analyst

Ensure bank accounts worldwide are not overdrawn and banks are not floating company funds
Data entry and requirements gathering for ACH payments
Conducted at an enterprise wide level and communicated to the client end
Reporting on key performance indicators KPIs
Received a perfect annual review
Annual review cited outstanding skills regarding work efficiency, self-motivation and professionalism
Only four out of fifty employees in the operations department received a perfect review in 2010

PROGRAM AND APPLICATION SKILLS