SUMMARY

• Data analyst with proficiency in multiple data analysis tools and programming languages.
• Also having an advanced knowledge in the pharmaceutical and biological sciences with extensive experience in the health care industry and a passion for working within teams to find solutions to problems.
• Excellent analysis and SQL skills, and experience with product SDLC, quality management and Excel.

TECHNICAL SKILLS

• Python
• SQL
• AWS
• Oracle
• Teradata
• Tableau
• Power BI
• Machine Learning
• VBA
• Microsoft Office

PROFESSIONAL EXPERIENCE

Confidential, Bethesda, MD

Pharmacy Data Analyst

Responsibilities:

• Supporting the NIH research mission by leading medication drug build and maintenance in the electronic health record (EHR) and ancillary systems
• Collaborating multi - million pharmacy modernization projects to implement major pharmacy informatics automation systems such as IV Workflow system, Alaris wireless connectivity, clinical intervention assistant, inventory management systems etc.
• Leading pharmacy construction projects to automate processes and improve workflow
• Designing, customizing, testing, and troubleshooting pharmacy clinical application software
• Developing custom dashboard to analyze monitor pharmacy inventory and associated cost
• Leading pharmacy process improvement projects to enhance efficiency, promote patient safety, and improve medication timeliness in order to optimize patient experience
• Using SQL for queries and gathered, analyzed, and interpreted large, complex data sets.
• Develop and review SQL for optimization changes
• Developing various pharmacy databases and dashboards with metrics to analyze, track and improve pharmacy medication management workflow using Tableau
• Chairing the pharmacy automation change request subcommittee of Pharmacy and Therapeutics (P&T)
• Working closely with all NIH stakeholders to provide timely resolutions to technical issues
• Developing equipment project plans and acquisitions for the pharmacy department

Confidential, Silver Spring, MD

Data Analyst

Responsibilities:

• Organizes and provides analytic support for the hospital's clinical and operational improvement practices.
• Accountable for developing and maintaining strong analytic capabilities for organization.
• Serves as a key policy expert on MACRA/MIPS, which includes strategic planning for data mining, data collection and reporting process for all clinicians.
• Built out the data and reporting infrastructure from the ground up using Tableau and SQL to provide real-time insights
• Accountable for the development, implementation and evaluation of critical decision-support materials to support the measurement, analysis and reporting of organization-wide clinical and operational performance improvement activities and teams.
• Serve as internal expert in quality IT support systems by partnering with IT for scheduled UAT testing

Confidential

Junior Business Analyst

Responsibilities:

• Assisted with transition of the company’s reporting from Excel to Tableau
• Collaborated with “Self-Service” Tableau dashboards to enable stakeholders to pull their own data for ad-hoc requests
• Used Tableau Prep software to pull data from 30+ databases before publishing dashboards
• Thought stakeholders how to use dashboards (e.g., how to export data to Excel, how to set up email subscriptions)
• Explore and implement new database options such as Dynamo DB, Mongo DB, and AWS Relational Database Service (RDS)
• Deploy, monitor and Maintain AWS RDS instances
• Load data into AWS RDS instances
• Mentored analysts on Tableau issues

Confidential - Atlanta, GA

Data Analyst

Responsibilities:

• Primary liaison for the setup of new clients.
• Assists in identifying and developing solutions for customers' information technology needs.
• Developing and implementing marketing/sales plans and collateral to increase sales volumes.
• Serve as a technical resource to the laboratory for data provisioning, and reporting.
• Interprets applicable regulations and establishes filing and auditing procedures to ensure records and files are accurate and in compliance.
• Participates and ensures quality database design including mining, documentation, testing and implementation of clinical data collection tools.
• Assisted with the onboarding of Dekalb Medical, expanding Emory provider base by 500+ providers. responsible for maintaining and updating JSON file with coding to allow for Zendesk ticketing system to operate for all of Emory Healthcare.
• Update and manage schedules for over 5,000 doctors at Emory Healthcare through the use of GE Centricity system.
• Using Python, SQL, and Excel developed and owned the reporting program
• Advise various departments within Emory regarding the management of workflows for guided scheduling within the Patient Access Department.
• Assist with the creation of a new patient appointment rescheduling system utilizing ClientTell software system and specific algorithms created in GE Centricity system.
• The new rescheduling system automatically assists in rescheduling approximately 60,000 appointments per month. Manage, diagnose, and solve hardware/IT system issues for 500+ agents in Patient Access as well as others within the various clinics.

Confidential, Washington, DC/Phoenix, AZ

Healthcare Data Analyst

Responsibilities:

• Healthcare data subject matter expert on Eligibility guidelines and Electronic Data Interchange (EDI) protocol for clients
• Researched and consulted to improve healthcare data integrity and ensure excellent service delivery
• Constantly improving healthcare analytical skills that are needed to perform data analysis
• Resolved data enrollment issues on a daily basis
• Consulted on healthcare data needs