SUMMARY

• Strong 17 years of experience as an IT Business Analyst in application development and maintenance projects.
• 4 years of experience as a Product Owner in a fast paced Agile set up, taking lead of scrum teams, defining product vision, roadmap, and growth opportunities, communicating wif stakeholders throughout the project.
• Experience in Software projects using full software development life cycle (SDLC) - both Waterfall and Agile methodologies
• Strong Business/Functional experience in Insurance Domain - Personal & Business and Health Care.
• Expert at assessing business requirements and defining traceable, understandable application requirements
• Extensive experience in requirements gathering, feasibility analysis and successive documentation in project related artifacts like the User, Functional and System Requirements Specification documents
• Collaborate wif developers, subject matter experts and Product Owners to establish the business vision and analyze trade-offs between user experience, business and architectural constraints.
• Experience testing implemented systems and system changes including liaising wif QA teams to develop test cases, test plans, test scenarios, and generating test data; and conducting manual testing (regression, end-to-end, functional)
• Extensive knowledge in RDBMS, Data warehousing, OLAP and OLTP. Proficient in creation of source to target data mapping documents in a data warehouse environment and execute SQL queries in a data warehouse environment
• TEMPHas demonstrated excellent interpersonal as well as written and verbal communication skills
• TEMPHas experience performing the Product Owner and Scrum Master roles in a SAFe Agile set up
• Experienced in Post-Production Support.
• Strong points which lead towards good performance include
• Quick and accurate problem-solving ability
• Unlike traditional business analysts, can be techno-functional
• Excellent analytical ability

TECHNICAL SKILLS

Operating Systems: MVS (S/390), Z/OS2, WINDOWS

Languages: COBOL, JCL, VB, .Net, JV, SQL

Databases: IMS DB, VSAM, DB2, SQL Server, Hadoop, MySQL

Tools: Jira, Rally, IBM RTC, IBM RRC, Aginity for Hadoop, Microsoft Office, MS Visio, MicroSoft SSMS, IBM Clear Case, Clear Quest, Quality Center, Planview, Lotus Notes, File Aid, CA Telon, Visual Source Safe, TFS

PROFESSIONAL EXPERIENCE

Confidential, Newark, DE

Program Business Analyst/Product Owner

Responsibilities:

• Collaborate wif Care Management business stakeholders and customers to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment.
• Work in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
• Partner wif stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization.
• Translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria.
• Prioritize and maintain the sprint backlog for assigned products, balancing the requirements of stakeholders; map out dependencies
• Lead the product functional design process based on an intimate knowledge of the users and technology.
• Work wif the development team to identify, define, and organize the steps required for the next iterations, refine the backlog and identify any areas wif the potential for improvements.
• Use Business Intelligence tools to generate ad-hoc reports to halp business stakeholders in identifying future needs
• Collaborate wif the architects to work on Proof of Concepts for implementing Snowflake, Elastic Search and other technical changes dat will halp meet the business needs

Confidential, Hartford, CT

Sr Business Analyst

Responsibilities:

• Participating in all software development life cycle (SDLC) activities - Requirement gathering, Analysis, Design, Development and Testing using both Waterfall and Agile methodologies
• Analyze and Design Application Program Interfaces (API) for next generation Clinical Applications
• Responsible for inbound and outbound data integration projects involving Markup Language (XML) and other structured data being transmitted via Secure File Transfer Protocol (FTP), Application Program Interface (API) or Web Services
• Responsible for design of data ingest extracts from the strategic application to the reporting data lake
• Write Structured Query Language (SQL) queries to perform routine maintenance and migration activities for database tables
• Performing enhancements, modifications and ongoing support for the existing Clinical Applications
• Determining scope of enhancements, analyze problems/opportunities, and providing recommendations and solutions to business and information management problems
• Continuously improve and optimize data definitions, relationships, standards and quality
• Analyze data issues and drive appropriate actions wif data operations and business process teams
• Preparing systems requirements documentation to include feasibility studies, current/proposed processes, functional/technical specifications, business/system interfaces and data flows
• Design, Configure and Maintenance of business rules database including development of minor customizations
• Contribute to defining the structure of a scalable organization dat populates the defined database from source documents, monitors the database for anomalies and resolves data discrepancies.
• Assist the business stakeholders wif User Acceptance Test Cases and Test Plans using approved version of scopes and business requirement documents to ensure successful system implementations
• Create and maintain a data dictionary of data elements

Confidential, Hartford, CT

Analyst

Responsibilities:

• Conduct interviews wif business stakeholders to gather business requirements
• Conduct impact analysis of the requirements gatheird
• Preparing the design documents, including use cases, screen designs and workflow diagrams
• Work wif database technical experts to create a schema and physical implementation of the database using Microsoft SQL Server
• Work wif the regulatory team to identify the impacts to rates and forms, and document requirements
• Work wif QA teams to develop test cases, test plans, test scenarios, and generating test data; and conducting manual testing
• Conducting interviews and impact analysis to roll out specific lines of business for specific states
• Coordinating wif offshore, work estimation & work scheduling

Confidential, Hartford, CT

Analyst/Product Configuration

Responsibilities:

• Conduct interviews wif business stakeholders to gather business requirements
• Conduct impact analysis of the requirements gatheird
• Preparing the design documents, including use cases, screen designs and workflow diagrams
• Perform product configuration activities as per business requirements
• Work wif QA teams to develop test cases, test plans, test scenarios, and generating test data; and conducting manual testing

Confidential, Harleysville, PA

Analyst/Developer

Responsibilities:

• Worked as onsite consultant and involved in leading the offshore team to work on the requirements.
• Involved in Analysis, Design, Developing, Testing and implementing the Projects and performed SME role for the Stats Team.
• Coordinating wif clients, understanding the business requirements, preparing the design documents, walk client through the design sessions
• Impact analysis of the requirements received for the release
• Developed JCL, Procedures for Unit, SIT and UAT test regions
• Debugged the Batch/Online modules using XPEDITER tools and performed Unit and String Testing.
• Provide Production Support for the daily and monthly jobs
• Review of all deliverables

Confidential, Cleveland, Ohio

Developer

Responsibilities:

• Involved in Analysis, Design, Developing, Testing, and implementing the Projects and performed SME role for the Stats Team.
• Coordinating wif clients, understanding the business requirements, preparing the design documents, walk client through the design sessions
• Developed both Online and Batch modules in COBOL/IMS using CA TELON.