Business Analyst Resume Profile
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SKILLS
Business Analysis Requirements Gathering Market Research and Analysis IT Consulting Strategic Planning Project Management Wireframes C-Exec Presentations Microsoft SharePoint 2007/2010 HTML/CSS/JS SaaS ERP/CRM
EXPERIENCE
Confidential
- Primary consultant within the Professional Services Group PSG providing expertise with the ERP/CRM SaaS property and asset management application
- Managed and led off-shore and remote development teams for client projects
- Wore multiple hats that included responsibilities such as: Pre-sales, Business Requirements Gathering, Technical Consulting, Strategy Consulting, Product Management, Project Strategy and Management, Market Research and Wireframes Specialist
- Helped the company retain a 250,000 international client project by jumping in to provide PM and Functional guidance and help build out their Intranet environment
- Led the project by creating a process improvement business plan for a domestic client that prevented 20 loss in project budget
- Generated leads using social media and presenting at trade shows wrote POCs and conducted technical demos
- Created complex SharePoint 2010 workflows and InfoPath forms that improved client business process by 40
- Authored 6 white papers that featured product comparisons, market analysis, and brand awareness strategies
- Managed and edited web content using HTML, CSS, and JavaScript for clients
Confidential
- Primary System Development Consultant Lead for SharePoint 2007 2010 projects
- Primary lead in product management activities involving SharePoint assisted in launching of custom client tools
- Designed collaborative sites for internal clients using SharePoint 2007 services and PMPoint web services saving the company 125,000 in contractual expenses
- Strategized migration processes of SharePoint environments e.g., from 2007 to 2010 that helped retain project budget of over 150,000
- Helped streamline business processes to identify gaps / wastes across the 3 company branches and 400 employees
- Conducted market analysis between various biotech-centric technologies provided business recommendations
- Interviewed, hired and trained new employees within the Enterprise Applications Practice
- B2B consulting with third party vendors e.g. Ensynch, FPWeb and Cisco to develop OOB custom dashboard sites
- Assisted in the non-profit business merging negotiations with the off-shore LBT team of Luxembourg
- Managed SharePoint content using HTML JavaScript for various departmental sites
- Wrote and presented business plans to C-executives within the organization
Confidential
- Managed/edited content as lead Content Manager for the ACSS team public-facing website
- Help re-structure company website and exceed requirements within 20-day window saving over 5,000 in additional contract work
- Primary point of contact for troubleshooting web browser and Microsoft SharePoint InfoPath issues
- Provided remote-IT technical support as needed for the communications and marketing departments
- Strategized and implemented backup operations of multiple websites on a recurring monthly basis
Confidential
- Managed 4 technical teams 8-12 people in their progress of transitional activities as primary lead
- Knowledge and experience with SIGINT performance modeling for DoD Avionics System Designs
- Managed executive level tasks and budget as a Cost Account Manager on projects worth 65 Million USD
- Led a team of 7 senior executives in a successful Root Cause Analysis RCA event for a major software release that saved the program 300,000 USD in additional expenditures and prevented a loss of 1.6 M USD in contracts
- Created a plan to enhance the model which would help predict errors within each group in order to better prepare for a customer delivery. Plan was approved by customer and Lockheed Martin and saved the business 1.2 M USD in future contract expenses
- Completed market research that helped save over 110K USD in the integration of security software for a major software release
- Served as a Systems Engineering Advisor to 6 high school students participating in the Lockheed Martin Information Technology Apprenticeship Program ITAP from June to August 2010
- Recognized as an Innovator of Performance Process Improvement design named Hats Off for LM Corporate HR, March 2011
- Creator of Intuit Brainstorm application training slides and reference card for IS GS Civil CTO senior executives, January 2011
- Recognized as Star Performer by senior management in performance modeling, August 2010
Confidential
- Managed projects as a Lead Project Manager 3-4 projects simultaneously over 250,000 USD in contractual projects
- Trained large multiple groups of clinical professionals 15-20 people in using SharePoint InfoPath
- Assumed an Software Asset Manager SAM role of 120 Lockheed Martin IT software and applications licensing within 1 month of employment
- Authored initial site assessments, design documents, market reports, product reviews, initial site assessments, POCs and project proposals that created over 45K in revenue for the SharePoint Pre-Sales Infrastructure team
- Conducted product market analysis that helped create 8 new contracts worth over 800,000 USD for Lockheed Martin
Confidential
- Authored technical software tutorials and created web forms using HTML JavaScript
- Aided in successful launches of 2 proprietary ERP software for the company within 6 months of employment
- Evaluated performance and manage 1-2 newly employed staff
- Liaised between IT staff, Project/Product Management staff and Business Development staff
- Consultant for government-funded projects ranging between 10K- 75K USD
- Conducted market research for alternative solutions to existing proprietary software that saved company over 100K
- Minimized programmer errors by 6.5 by writing detailed software development tutorials/protocols
Confidential
- Assisted programmers and IT staff with data management activities and writing macro scripts
- Liaised between the coordinating center for large multi-center clinical trials in Type 1 diabetes and collaborating laboratories and clinical sites regarding lab sample collection, storage and shipping
- Authored detailed protocols train new staff typically 4-6 people per staff surge
- Conducted trend analysis and market research which helped clients change their instrumental approach to clinical research leading to a growth of 49.5 in contracts within 3 months
