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Business Analyst Resume Profile

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SKILLS

Business Analysis Requirements Gathering Market Research and Analysis IT Consulting Strategic Planning Project Management Wireframes C-Exec Presentations Microsoft SharePoint 2007/2010 HTML/CSS/JS SaaS ERP/CRM

EXPERIENCE

Confidential

  • Primary consultant within the Professional Services Group PSG providing expertise with the ERP/CRM SaaS property and asset management application
  • Managed and led off-shore and remote development teams for client projects
  • Wore multiple hats that included responsibilities such as: Pre-sales, Business Requirements Gathering, Technical Consulting, Strategy Consulting, Product Management, Project Strategy and Management, Market Research and Wireframes Specialist
  • Helped the company retain a 250,000 international client project by jumping in to provide PM and Functional guidance and help build out their Intranet environment
  • Led the project by creating a process improvement business plan for a domestic client that prevented 20 loss in project budget
  • Generated leads using social media and presenting at trade shows wrote POCs and conducted technical demos
  • Created complex SharePoint 2010 workflows and InfoPath forms that improved client business process by 40
  • Authored 6 white papers that featured product comparisons, market analysis, and brand awareness strategies
  • Managed and edited web content using HTML, CSS, and JavaScript for clients

Confidential

  • Primary System Development Consultant Lead for SharePoint 2007 2010 projects
  • Primary lead in product management activities involving SharePoint assisted in launching of custom client tools
  • Designed collaborative sites for internal clients using SharePoint 2007 services and PMPoint web services saving the company 125,000 in contractual expenses
  • Strategized migration processes of SharePoint environments e.g., from 2007 to 2010 that helped retain project budget of over 150,000
  • Helped streamline business processes to identify gaps / wastes across the 3 company branches and 400 employees
  • Conducted market analysis between various biotech-centric technologies provided business recommendations
  • Interviewed, hired and trained new employees within the Enterprise Applications Practice
  • B2B consulting with third party vendors e.g. Ensynch, FPWeb and Cisco to develop OOB custom dashboard sites
  • Assisted in the non-profit business merging negotiations with the off-shore LBT team of Luxembourg
  • Managed SharePoint content using HTML JavaScript for various departmental sites
  • Wrote and presented business plans to C-executives within the organization

Confidential

  • Managed/edited content as lead Content Manager for the ACSS team public-facing website
  • Help re-structure company website and exceed requirements within 20-day window saving over 5,000 in additional contract work
  • Primary point of contact for troubleshooting web browser and Microsoft SharePoint InfoPath issues
  • Provided remote-IT technical support as needed for the communications and marketing departments
  • Strategized and implemented backup operations of multiple websites on a recurring monthly basis

Confidential

  • Managed 4 technical teams 8-12 people in their progress of transitional activities as primary lead
  • Knowledge and experience with SIGINT performance modeling for DoD Avionics System Designs
  • Managed executive level tasks and budget as a Cost Account Manager on projects worth 65 Million USD
  • Led a team of 7 senior executives in a successful Root Cause Analysis RCA event for a major software release that saved the program 300,000 USD in additional expenditures and prevented a loss of 1.6 M USD in contracts
  • Created a plan to enhance the model which would help predict errors within each group in order to better prepare for a customer delivery. Plan was approved by customer and Lockheed Martin and saved the business 1.2 M USD in future contract expenses
  • Completed market research that helped save over 110K USD in the integration of security software for a major software release
  • Served as a Systems Engineering Advisor to 6 high school students participating in the Lockheed Martin Information Technology Apprenticeship Program ITAP from June to August 2010
  • Recognized as an Innovator of Performance Process Improvement design named Hats Off for LM Corporate HR, March 2011
  • Creator of Intuit Brainstorm application training slides and reference card for IS GS Civil CTO senior executives, January 2011
  • Recognized as Star Performer by senior management in performance modeling, August 2010

Confidential

  • Managed projects as a Lead Project Manager 3-4 projects simultaneously over 250,000 USD in contractual projects
  • Trained large multiple groups of clinical professionals 15-20 people in using SharePoint InfoPath
  • Assumed an Software Asset Manager SAM role of 120 Lockheed Martin IT software and applications licensing within 1 month of employment
  • Authored initial site assessments, design documents, market reports, product reviews, initial site assessments, POCs and project proposals that created over 45K in revenue for the SharePoint Pre-Sales Infrastructure team
  • Conducted product market analysis that helped create 8 new contracts worth over 800,000 USD for Lockheed Martin

Confidential

  • Authored technical software tutorials and created web forms using HTML JavaScript
  • Aided in successful launches of 2 proprietary ERP software for the company within 6 months of employment
  • Evaluated performance and manage 1-2 newly employed staff
  • Liaised between IT staff, Project/Product Management staff and Business Development staff
  • Consultant for government-funded projects ranging between 10K- 75K USD
  • Conducted market research for alternative solutions to existing proprietary software that saved company over 100K
  • Minimized programmer errors by 6.5 by writing detailed software development tutorials/protocols

Confidential

  • Assisted programmers and IT staff with data management activities and writing macro scripts
  • Liaised between the coordinating center for large multi-center clinical trials in Type 1 diabetes and collaborating laboratories and clinical sites regarding lab sample collection, storage and shipping
  • Authored detailed protocols train new staff typically 4-6 people per staff surge
  • Conducted trend analysis and market research which helped clients change their instrumental approach to clinical research leading to a growth of 49.5 in contracts within 3 months

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