SUMMARY

• An accomplished analyst with 7+ years of qualified professional experience in Banking, Financial services, Retail and IT domain industry with emphasis in Business Analysis and Quality assurance, in a variety of SDLC methodologies from inception to launch, defining, documenting, and managing customer business functions and processes, while focusing on building relationships to bridge the gaps between technology and business.
• Strong technical knowledge, easily adapting to new environments, quick understanding of software tools and excellent interpersonal skills.
• Proficient in Business process Engineering and Software Development Life Cycle (SDLC) methodologies, Project management life cycle (PLC) and Business Process Models (BPM) like Agile Modelling, Agile Unified Process (AUP), Waterfall, RUP, Prototyping, Scrum and software development.
• Extensive experience in gathering and analyzing Requirements, modeling Business Process Flows, writing Business Requirements Document (BRD), Use case Specifications and Functional Requirements Document (FRD), Non - functional Requirements Specifications (NFRD), Oracle Transportation Management (OTMM).
• Experience across all the Oracle eBusiness Suite Financials modules - General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Cash Management (CM), and Fixed Assets (FA).
• Proficient in usage of SSIS Control Flow items (For Loop, execute package/SQL tasks, Script task, send mail task) and SSIS Data Flow items (Conditional Split, Data Conversion, Fuzzy lookup, Fuzzy Grouping, Pivot).
• Excellent understanding of Business Processes relating to SAP FI (Finance), CO (Controlling) and Integration with SD (Sales and Distribution), PP (Production Planning), MM (Materials Management) modules.
• Responsible for designing and documenting SAP HCM functional specifications for systemchanges.
• Experience in conducting Gap Analysis and SWOT Analysis to gain a clear understanding of the ‘AS IS’ process of the system and additionally derive new user scenarios to understand the potential ‘TO BE’ process to be implemented in the project.
• Skilled in analyzing, designing, developing and implementing of Salesforce.com applications, SRS, Use case, change request and data dictionary for SFDC implementations such as Sales Cloud and Service Cloud, configuring security for Salesforce implementation
• In-depth experience working with Cognos tools: Cognos Series 8.3 - 10.2 BI, Cognos (Report Studio, Query Studio, Event Studio, Analysis Studio, Framework Manager, Cognos Connection)
• Experience in analyzing and creating Use Cases, Use Case Diagrams, User Stories, Data Flow Diagrams, Business Flow Diagrams, Class Diagrams, Swim Lane Diagrams, Activity Diagrams, Sequence Diagrams and other related UML diagrams using MS Visio and Concept Draw Pro.
• Proficient in gathering and analyzing the Business Requirements, System Requirement Specifications (SRS), Functional Requirement Specifications (FRS), Requirements Traceability Matrix using Rational Requisite PRO and Software development plan.
• Good understanding on Capital market such as Equities, Equity Derivates Fixed Income- Corporate Bonds, Government Securities, Mortgage Backed Securities (MBS), Collateralized Mortgage Obligation (CM0s), Asset Backed Securities (ABS), Collateralized Debt Obligation (CDOs).
• Knowledge of Anti Money Laundering (AML), Bank Secrecy Act (BSA), Comprehensive Capital Analysis and Review (CCAR) and Dodd-Frank Act. Working Knowledge and understanding of Suspicious Activity Reporting (SAR) and OFAC reports.
• Worked in implementation and integration strategies within a team-oriented environment, utilizing my quantitative and qualitative analytical skills.
• Well versed in project management tools like MS Project for project planning, Project scheduling. Good understanding of Project Process and ability to analyze business problems and identify solutions. Worked extensively with the team to meet business requirement, create prototypes and analyze workflow.
• Experienced in Scrum Practices like User Stories, Story Slicing, Backlog Grooming, Release Planning, Sprint Planning, Spring Review and Sprint Retrospective.
• Strong understanding of financial valuation concepts and various capital market instruments and processes including Equities, Fixed Income, Foreign Exchange, Derivative (OTC) & Back-Office operations.
• Knowledge of Mortgage Loan Origination, Servicing, Closing, Loss Mitigation, Loan Modification, Appraisal, Credit, Income, and Title functionalities.
• Understanding of investment banking, asset management and other fund management functions.
• Experience in using Requirement Gathering & Defect tracking tools like JIRA & HP QC to address bugs/issues and interacting with development team to fix them.
• Experience in conducting weekly and monthly business review meetings to keep SME's, Stakeholders, product managers, executive staff and team members apprised of goals, project status, resolving issues and conflicts and preparing product demonstrations.
• Experienced in building Robotic Automation Processes and Business Objects for various business systems and ability to convert business logic/requirements to automation.
• Organized JAD (Joint Application Design) sessions and coordinating extensive communication networks (interviews, written correspondence, reports, implementation requirements, project status reports, oral presentations, e-mails, etc.) to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.
• Involved in creating Screen Mockups using HTML, CSS and JavaScript, conducting GAP Analysis and Impact Analysis.
• Experience in Enterprise Data warehousing Management, Data Architecture, Data Governance, Business System Analyst, Business Intelligence, Data Warehousing, Quality Analysis
• Experience in analyzing Xls based pricing calculators.
• Hands-on experience in SAP implementation including configurations, customizations, master data maintenance, process testing & trouble shooting.
• Hands on BPM Development, Microsoft PowerBI Experience, Functional, Web services Testing on SOAP and REST API.
• In-depth knowledge of Rational Unified Process (RUP); risk management; Data modeling and mapping; and design using UML, Rational Rose, and Visio.
• In depth understanding of core-banking services such as savings and checking accounts, KYC, mortgages, personal loans, debit/credit cards and certificates of deposit.
• Strong understanding of financial valuation concepts and various capital market instruments and processes including Equities, Fixed Income, Foreign Exchange, Derivative (OTC) & Back-Office operations.
• Functional knowledge & experience with Hogan Deposits.
• Understanding of Dodd-Frank Act and the implications of its various key provisions like Volcker rule, Collins Amendment on bank's trading activities and capital requirements including Basel II, Basel III.
• Strong knowledge of card processing which included customer account linkage with cards, Pin generation, card fee collection and processing, bank approval for POS transactions and bill payments.
• Extensive knowledge and understanding of financial statement analysis and investment instruments like Stock, Bonds, Options, Futures, Fixed Income, ETF, Mutual Funds, & Forwards.
• Facilitated Change Management across entire process from Project conceptualization to Testing through Project Delivery, Software Development and Implementation Management in diverse Business and Technical Environments.
• Hand on experience in Test Plans, Test Cases, Test Scenarios and Test Strategies to ensure Quality Assurance and to test all the business requirements.
• Extensive Knowledge in User Acceptance Testing (UAT) with the appropriate stakeholders, clients and business users.
• Experience in Cloud computing Technology.
• Performed financial analysis such as cost analysis, NPV, IRR, and Return On Investment (ROI), Payback Period, Total Cost of Ownership (TCO) as well as risk analysis.
• Worked on Reports based on the requirements and Test-driven development (TDD).
• Excellent understanding of Software Quality Assurance Techniques, CMM, Six Sigma and ISO Standards and highly acquainted in working in SOX Compliance Environment.
• Extensive Experience with process modeling using UML, work Flow charts, sequence diagrams, state diagrams, activity diagrams and use case diagrams.
• Demonstrated project management skills. Proven ability to train, motivate, direct, and supervise technical specialists. Six sigma champions, incorporating six sigma practices in project deliverables. Incorporated metrics to drive accountability and continuous improvement.
• Experience in developing conceptual, logical and physical data models as per enterprise standards.
• Adept in developing Wire Frames and Mock Up Screens using MS Visio, HTML and Java Script, Excel, Power point, Word, Access, Outlook.
• Involved in training of end users, Documented Training Manuals for new product release.
• Strong Problem Solving, team building, leadership, critical thinking, business acumen, strategic thinking, presentation, negotiation skills and adept at creating, editing and coordinating extensive communication networks.

TECHNICAL SKILLS

Process Methodologies: UML- Unified Modelling Language, RUP- Rational Unified Process, SDLC- Software Development Life Cycle, Agile, Scrum, Waterfall, Six Sigma, CMMI, BPM, RAD

Data Oriented: Erwin, PL/SQL

Languages: C, C++, R, Java, Visual Basic, J2EE, HTML, CSS, PowerBuilder, XML

Databases: MS SQL Server, Oracle(9i), MS Access, ETL

Universal: VISIO, Irise Studio

Quality Management: JIRA, Track Wise, Mercury Quality Center, VersionOne, RTC, HP ALM

Project Management: MS Project, Excel Spreadsheets

Change Management: Rational Clear Case, Clear Quest, SharePoint, Bugzilla

Testing Tools: Rational Quality Manager, Rational Functional Tester, Rational Performance Tester, SIT, UAT

Office Tools: MS Word, Excel, PowerPoint, Project, Outlook

PROFESSIONAL EXPERIENCE

Confidential, Philadelphia, PA

Business Analyst

Responsibilities:

• Worked with the business owners to define business requirements, analyze the functional requirements and to gather the requirements from stakeholders to onboard new products/functionality and deciding on timelines with development team to set expectation of all involved parties.
• Responsible for creating Business Process flow document to get sign off from all parties and updating records Management for future references. Prepared and presented Business Requirement Document (BRD) and Functional Requirement Document (FRD) and involved in sign-off process.
• Worked on MS SQL Server environment closely with the Development, QA and Architecture teams to create physical database designs.
• Extracted large volumes of data from various data sources and loaded the data into target data sources by performing various kinds of transformations using SQL Server Integration services (SSIS).
• Worked with the Remediation team to identify and analyze the ISA (Information Security Administration) functions to check for compliance and open CAP (Corrective Action Plan), RA (Risk Acceptance) or RE (Risk Exception) for AML (Anti Money Laundering), Bond Trading and Fraud prevention applications.
• Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation
• Worked on various credit card applications to ensure PCI compliance and perform other ISA functions (Information Security Administration)
• Analyze the new regulatory requirements of Dodd Frank and Basel Accord III for Pillar 1, 2 and 3 phases on Market Risk calculation, monitoring and reporting, and new implementation of Comprehensive Stress Testing.
• Developed dashboard using Cognos Workspace to facilitate monthly overview of business function for management.
• Actively participated in Cognos upgrade between releases of the Cognos 10; this included creating test plan, identifying components and executing unit testing.
• Administered Identity and Access Management (IAM), (including password management) controls for staff and vendors assigned to department-level projects.
• Created detailed Process Control Manuals (PCM) and documentation for various third-party applications during the initial discovery phase of the project.Defined and updated PCM (process control manuals) for various applications by interacting with the application owners and Subject Matter Experts (SME's).
• Performed SQL quires using TOAD software. Wrote SQL statements to extract data from Tables.
• Maintain a working knowledge of the CCAR and have intimate knowledge of the LOB data to ensure instruction changes have minimal impact to CCAR Schedule.
• Work with technical team of developers to manage client requirements using RequisitePro, design of web services, integration with existing processes and/or restructuring processes based on principles of SOA, and SOA Governance.
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Quote, Activities, Reports and Dashboards.
• Created workflow rules and defined related tasks, time triggered tasks, process builder, email alerts, field updates to implement business logic
• Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data.
• Worked on various credit card applications to ensure PCI compliance and perform other ISA functions (Information Security Administration).
• Created and maintained a secure network by installing PCI security standard to protect cardholder data.
• Generated business requirements on FX protocol; for end users in various lines of business including Equity Derivatives Department and credit Risk, which involved process of investment lifecycle from fundraising to monitoring portfolio in AML atmosphere.
• Designed API technical document and conducted API designs sessions to understand their functional features of REST, HTML, XML using Postman and worked on developing API integration documentation using Swagger.
• Adhered Agile methodologies by using Sprint and scrum-based delivery approach to shorten the release cycles via responding quickly to change and deliver high priority requirements with minimal release delay.
• Authored Data Flow diagrams, Activity diagrams, Sequence diagrams, use case diagrams, ER models and Business Process models with special detail to Sub-Processes using UML.
• Review and update all BCBS (Basel Committee for Bank Supervision) documentation to ensure completeness.
• Followed agile methodologies in executing the project with daily standups, discussing roadblocks, documenting issues with JIRA tickets and updating the status.
• Worked extensively in the back-end Oracle database using PL/ SQL.
• Study the existing systems, including QRM, CDGL, SAP, FDW, LRI as well as the IRR principals, BPV (basic point value), FTP (funds transfer pricing) and regulatory liquidity report.
• Documented technical compatibility by gathering adequate requirements to mimic client's platform requirements for Optimize AML as a part of CDD/ECDD.
• Liaise with all the stakeholders at all levels and worked closely with teams of developers, testers and product control throughout the entire development life cycle to establish business rules and to ensure a quality product is delivered and ensure alignment with development teams.
• Documented the "AS-IS" Business Workflows adhering to UML standards.
• Analyzed business requirements and segregated them into Use Cases., Activity Diagrams, Sequence Diagrams, OOD (Object oriented Design) using Rational Rose according to UML methodology and Visio.
• Worked closely with the UI team to model the screens to meet User defined requirements and company standards.
• Lead API requirements gathering, developing use case documentation and partnering with business partners to deliver business logic API solutions.
• Created Screen mock ups to illustrate new functional requirements and used wire frames using HTML, CSS and JavaScript to demonstrate the functionality to the users.
• Used ALM to track defect. Created and update Functional design documents. Created Change control document based on the changes in the requirement and update the FDD.
• Participated in Production Support while deploying the system. Used ALM to maintain the new requirement by uploading the new requirement into it.
• Written and executed SQL queries to perform various types of analysis like data analysis, data validation and data manipulation using different types of Joins, Subqueries and Aggregate functions on Oracle 12c DB.
• Created the Build Turn over document or report on every build. Facilitated functional requirement gathering from system users and prepared business requirement documents (BRD).
• Responsible for gathering and preparing detailed business requirements for the anti-money laundering (AML) and "know your client" (KYC) application.
• Used JIRA for drafting user stories, allotting tasks, backlog management, issue tracking, user story maps and generating reports.
• Coordinated and conducted elicitation techniques like JAD sessions to define requirements and finalize the Functional Requirement Document (FRD), interviews and walkthrough sessions involving stakeholders, Product owner and technical team.
• Responsible for business process analysis that includes requirements facilitation, definition & analysis, alternatives, software selection, prototyping, business process design and mapping.
• Maintained a Traceability Matrix to ensure that all functional requirements are addressed at the use case level as well as the test case level.
• Used JIRA for writing epic, user stories with acceptance criteria or user stories with use cases, used confluence for upload documents. Managed and upgraded JIRA and confluence.
• Conducted Impact Analysis and SWOT Analysis to understand the current state and expected state of the system.
• Provide day to day support for several Agile sprint teams, create JIRA tickets and Confluence pages, facilitate grooming sessions.
• Participate in Bi-weekly product management meetings for prioritizing JIRA tickets specific to company's product roadmap
• Created mockup screens, prototyping storyboards and UI/UX with HTML and MS Visio.
• Drafted business rules for middle tier application, scripted agreements for web methods and web services in XML.
• Facilitated the daily stand up meeting, the sprint review meeting and the retrospective meeting as part of the Scrum ceremonies.
• Reviewed all income and Asset documentation (Paystubs, W2’s, Tax returns, Firm Letter, K1’s, etc.) and request any missing document from client.
• Involved in Test Planning, Test pack development and test script execution for Integration, Functional and System Testing which includes executing SQL queries to retrieve data and test/compare.
• Transitioned from Waterfall method to agile development cycle to improve productivity and continuous improvement of release cycle and work prioritization.

Environment: Scrum, Oracle, Rational Rose, Rational Requisite Pro, Rational ClearCase, HTML, SQL, XML, SharePoint, UML, RUP, MS Office, Visual Basic, Win Runner, Test Director, Java, JIRA, Microsoft Visio, Erwin3.5.2.

Confidential, West Chester, PA

Business Analyst

Responsibilities:

• Gathered requirements from business Users and Subject Matter Experts through Joint Requirement Planning (JRP) and Joint Application Development (JAD) Sessions, mostly through web and teleconferencing.
• Served as a Scrum master and conducted sprint planning, review, and retrospective meeting.As a scrum master, I was a key player in taking vital decisions during the sprint meetings.
• Worked on MS SQL Server environment closely with the Development, QA and Architecture teams to create physical database designs.
• Updated the bank's Identity Access Management (IDAM) strategy and worked with multiple technical teams and financial advisors for integration and measuring probable impact.
• Involved in creating user stories/tasks and translating them to technical specifications on GitHub software. Observed and implemented mortgage originations, servicing, loss mitigations and loan modifications.
• Responsible for general ledgerrecording and processing financial transactions, from a wide range ofgeneral ledgerroles, including Management reportinganalyst.
• Solid understanding of the FR 2572, FR 2835a reports for the credit cards plans.
• Decompose high-level concepts and requests into Epics and User Stories that are consumed by agile teams across multiple parts of the organization that directly lead to on-time deployments through agile release planning efforts.
• Implemented SQL queries for QA testing and Report / Data Validation.
• Accountable for creating, maintaining and ensuring User stories to have coverage on business values, story points, and acceptance criteria.
• Supported business and technical teams during robotic projects and mitigate/Resolve risksand issues that may impact project schedule, cost, scope, quality etc.
• Collaborated with Product Owners to write up and prioritize customer centric documents like User Stories for Product Backlogs.
• Created Tableau Dashboards with interactive views, trends and drill downs along with user level security.
• Worked with mainframe, windows, web application and CITRIX automation end-to-endprocess automation using UiPath.
• Gathered functional requirements, analyzed workflows and created narrative Use Cases to develop new process workflows for the Wealth Management application.
• Performed extensive "Gap analysis" of the Wealth Management application to document existing business process flows and derive requirements for the proposed functionalities
• Define, configure and optimize various MDM processes and stages including data ingestion/acquisition, standardization/enrichment, harmonization and data provisioning using MDM tools.
• Proposed options and solutions to apply judgment in implementing application engineering methodologies, processes and practices to ensure security, resilience, maintainability and quality of MDM solutions for RFI (Request for Further Information).
• Work with multiple technology teams to come up with the integrated process flow for the bulk limit changes in stress scenarios and also for the STP process.
• Responsible for developing and supporting requirements for service flow of Corporate Actions, Corporate Action Response, Currency, Free Movement, Mutual fund Order and execution, Non-Financial Transactions and traditional operational processing in Comerica’s global wealth management platform.
• Prepared and documented Sprint Backlogs to identify and monitor the activities performed in the time boxes.
• Rebuild customer review system and integrate the payment methods to improve customers' experience by shortening the payment process.
• Created Business Change Request Management (BCRM) documents for building integrated platforms to accommodate new technologies & development methods, improve the processing of sensitive information, reduce operational risks, user acceptance testing (UAT) and test plans (Quality Center).
• Documented various workflow diagrams like AS-IS and TO-BE processes.
• Responsible for requirements gathering, project scoping, and technical documentation for retailer eCommerce and Order Management projects.
• Involved in development and testing of POS Point of sale systems and applications for Payment Card Industry (PCI) Compliance initiative.
• Designed and implemented stable procedures, processes yielding better throughput and templates for test and production environments. Tracked testing issues, maintained test matrix, ran daily status meetings, and met the exit criteria for UAT. Performed as a senior member of the core team during UAT and Production Deployment.
• Developed efficient SOX test plans to validate the operating effectiveness of the general computer controls and IT entity level controls of the organization.
• Compiled the user stories required to build the functionalities in Eagle Star/Pace for processing key derivative products like Cross currency Swaps, Credit Default Swaps/Indexes (CDS/CDX).
• Implemented project to develop real-time and end of day valuation system for OTC FX traded instruments: spot, forward, and FX swaps trades on time and within budget.
• Actively participate in the Change Management Process to get the approvals on change requests and implement changes through the defined process on Service Now (DASH).
• Track metrics create Excel pivot table inquiries from Jira data analyzing trends, RCA, status reviews.
• Validating Recommendations with the Business and IT Owners of the application and obtaining signoff for the Recommendations.
• Developed task flows and wireframes for an upgrade to a system used by underwriters to manage excess policies.
• Used Invasion in enhancing the user experience; worked closely with the technical and programming team to prepare Screen Mock-ups, User Interface designs using wireframe prototype for this Ecommerce mobile/web redesign.
• Engaged with Business, Finance and other teams in finalizing the requirements and successful implementation of .NET Based Client Self-Serve Software for Stock Trading.
• Highly involved into Business Process Testing while verifying and validating the both source and target data.
• Prepared Requirements Traceability Matrix (RTM) between BRDs, FRDs and UCDs and reviewed RTM's from testing team to make sure test cases covered all the requirements.

Environment: Scrum, Adobe web, JIRA, UML, MS Word, Rational Requisite Pro, Rational ClearCase, Rational ClearQuest, Quality Center, SQL, MS Visio, SharePoint, XML, HTML, Adobe acrobat, Java, Tableau, JIRA, Rational Unified Process.

Confidential, Birmingham, AL

Business Analyst

Responsibilities:

• Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums, Sprint Check-In, Sprint Review & Retrospective, in 2-weeks sprint.
• Coach Product Owner and Development Team on the Agile Methodology while serving as a guide on the implementation of Scrum values and incorporating the required pillars during our various scrum events.
• Working as an Agile Transformation Coach where scrum and Kanban Techniques are applied.
• Established and supported communities of practices to promote organizational understanding of Agile roles and to help individuals develop into them.
• Administered offshore internal retrocession and global external retrocession programs.
• Participated in Scrum of Scrum to increase the effectiveness of the applications of Scrum in the organization and to ensure cross-team collaboration, coordination of release plans, and to report overall project status.
• Conducted detailed Requirement and Gap Analysis interacting with business users, understanding their business processes, understanding their current IT architecture.
• Extensively involved in every phase of the RUP process starting from Inception to Transition Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.
• Interact and negotiate with Vendors to complete the tasks related to data conversion Responsible for the development of a Data Warehouse for personal lines various insurance.
• Implemented of IT systems, application integration and ECM tools and programs (SharePoint, GoogleDocs, File Net and Documentum, etc.)
• Documented current state workflow and future application workflow by conducting meetings with business team and other stakeholders.
• Conducted one to one session with subject matter experts to understand the current transaction system, then analyze and document the future transaction processing system to improve customer experience.
• Lead team in iterative approach of AGILE development with all the team’s members (Requirement, Development and QA teams) reporting to me for issue resolution and each iteration was 3 weeks long.
• Involved in designing Use Case diagram, Activity diagram, sequence diagrams, collaboration diagrams using UML modeling tool Rational Rose and documented the requirements using Business Requirement Document (BRD).
• Worked closely with the core technical team. Participated in review meetings. Brought out several technical issues that needed to be plugged. Interacted with the user community to enhance understanding of the business solutions without impacting the project timelines.
• Development and maintenance of the organization's content and document on intranet, extranet and portals like SharePoint or File Net and Documentum.
• Volunteered for the system monitoring, constantly monitored the new system and was an active part in reproducing and resolving the errors and issues that occurred during the implementation.
• Tracked and identified project issues and obtained resolutions by understanding the business needs and risks and defining the out of scope requirements.
• Assisted the testing team in authoring test plan and involved in writing manual test scripts for the web application.
• Created dashboards for a managerial overview with drill up and drill down capabilities and cross tab reports with bar chart, pie chart, and line-chart graph representation reports using Tableau and Crystal Reports.
• Implemented new capabilities for reporting from the existing data warehouse and empower users with better solutions to increase operational efficiency for data warehousing needs
• Handled business stakeholders, developed and executed Data warehousing sourcing strategies across various categories. Developed SDLC methodologies for Data Warehousing BI Systems
• Organize requirements into high level Use Cases and low-level Use Case Specifications and modeled them into UC, Activity and Sequence Diagrams using Rational Rose and MS Visio. Performed task decomposition, delegated tasks and monitored project milestones using MS Project.
• Worked with the testing team to create automated test scripts using QTP to test different flow scenarios.
• Maintained and kept track of stakeholders' requests for enhancements and changes using Unified Change Management tool (UCM) such as Rational Clear Quest.
• Facilitated UAT, coordinating large cross-functional teams situated at different demographic locations for the final testing of the application in the production environment.
• Assisted other project teams with data analysis, Process Mapping and data profiling as needed.
• Involved in generation and execution of SQL queries.
• Assisted in creating test plans and test cases and was involved in System Integration Testing, reviewed test results and provided analysis for the same.

Environment: Rational Requisite Pro, Quick Test Pro, Scrum, MS Access, Scrum, Tableau, Crystal reports, RUP, HP Quality Center, SQL, Oracle, UML, MS Visio, XML, MS Project, JIRA

Confidential

Business Analyst

Responsibilities:

• Worked with key subject matter experts to gather and document requirement specifications using a variety of document formats, e.g. Word docs, flowcharts, swim lanes, wireframes, graphs, etc.
• Responsible for analysis and evaluation of user business problems and development of system recommendations to meet requirements.
• Worked on Oracle EBS R12 Manufacturing applications, including: Inventory, Quality, Maintenance, MSCA, Engineering, Bills of Material, Routings, Discrete Manufacturing and Costing.
• Experience with non-Oracle Manufacturing applications, such as: Product Lifecycle Management (PLM), Document Management (DMS), Scheduling, Manufacturing Execution (MES), Manufacturing Operations Method (MOM), Quality Management (QMS), Compliance Labeling, Kepware, Statistical Process Control (SPC).
• Created high-level timelines for addressing backlog, capture requirements, create Functional Design Documentation (FDD), plan sprint schedules, coordinate and support development activities and/or develop automations internally, and track project progress to completion.
• Supported stabilization and standardization of reporting Key Performance Indicators (KPIs) and dashboards for upper management.
• Experience working on SAP and Ariba, as Confidential will be implementing an SAP/Ariba ERP solution.
• Worked on Alteryx workflows, UiPath automation software and Tableau.
• Designed KPI database and worked with Procurement operation managers and staff to resolve any issues with database and reporting.
• Followed Agile Iterative development approach and was involved in all iterations of the development lifecycle and risk management.
• Conducted JAD sessions with supply chain management and development team to brainstorm Point of Sale (POS) and Inventory and Order Management System (IOMS).
• Responsible for writing detailed descriptions of user needs, program functions and steps required for developing and modifying software programs using Rational Rose (UML).
• Made sure that the implemented (POS) Point of Sale system aligns with the objective of the company.
• Documented and analyzed the business process for receiving processing customer sales based on ‘Opportunity of Order’ and covers Business to Business (B2B) and business-to-consumer (B2C) sales.
• Utilized Rational Unified Process (RUP) to configure and develop processes, Standards and procedures to create a Business Requirement Document (BRD).
• Documented various work flow diagrams like AS-IS and TO-BE processes.
• Perform analysis of records to develop and implement management programs and procedures.
• Used SQL to work on developing complex data extracts, data base applications and ad-hoc queries as requested by internal and external customers.
• Designed the business requirement collection approach based on the scope and SDLC methodology.
• Translated high-level business requirements into functional specifications for business application development.
• Always strive to ensure quality and accuracy of data and reports prepared, especially considering high-level executive audiences and internal customers who rely on the data to make decisions.
• Developed user stories, use cases, use case model, supplementary requirements, business rules and test cases are essential.
• Understanding and review of various documents including Software Requirement Specifications (SRS), Use Case specifications, Functional Specification (FSD), System design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents.
• Interviewed end users to obtain and document the detailed business requirements for projects.
• Assisted in the business process redesign and documentation as needed for new technology.
• Combined understanding of IT and business processes to recommend solutions.
• Developed wireframes and mockups using Adobe Dreamweaver.
• Developed business requirements, GAP analysis, use case diagrams and data flow diagrams.
• Executed test scripts, coordinated and conducted UAT testing.
• Research and address compliance and risk findings for the department. Collaborate with auditors to determine high risk processes and applications and develop controls to decrease business risk.

Environment: SQL Server, Rational Requisite Pro, MS Visio, Microsoft Office (Word, Excel, PowerPoint), Profit plus, Customization of VB Forms MS Project, Agile (SCRUM), HTML, Tableau, Scrum, Java, Adobe acrobat, Adobe web, JIRA