Senior Administrative Support Sales Resume
Concord, CA
Career Overview
Senior Administrative Support Sales, expertise in banking, finance, insurance & medical records. Outstanding telephone, scheduling and documentation, exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative. Excellent communication and computer skills; ability to work independently or team player. Meets project deadlines; multicultural awareness with a high level of adaptability and confidentiality.
Skill Highlights
Administrative support & ops Initiate cost saving programs Team liaison Attention to detail
Computer proficient Insurance & benefits processing Filing and data archiving Business correspondence Meets/exceeds goals Problem solver Follows through
Core Accomplishments
Operations
- Collaborate with all departments to ensure smooth work flow and efficient organization operations.
- Multitasking /Accountable for all operations of busy office, maintenance of office equipment, mail & package distribution, answer phones,greet & screen incoming visitors, oversee meeting room preparation in a fast paced environment.
- Management Support: Ensured smooth operations by supporting executive team.
- Inventory Management/Process Improvement:Reduce supply costs, initiate implementation of shipping quote system resulting in cost-savings to the company
- Vendor Management: Negotiated lower rates for office supplies.
- Event Planning: Successfully planned and executed corporate event for group of 250+ attendees in Las Vegas
- Administration:Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateraland scanning documents for inter-departmental use.
Professional Experience
Administrative Assistant, Front Desk - Confidential, Pittsburg, CA October 2008 - January 2012
- Saved company $50,000+ 1/1-12/31/11 with cost saving programs by negotiated lower vendor costs, rebate & recycle programs
- Assisted controller with Employee Benefits / Data entry and filing for Purchasing Department
- Prepared documentation for invoices for accounts payable. / Assisted QA Director renewing registrations & permits
- Managed 19 line phone system
- Provided security for locked facility by screening incoming visitors.
- Responsible for small parcel shipments / Distributed incoming mail
- 30% reduction in supply costs / ordered & maintained supplies
- Coordinate with service & repair vendors, departments and staff
- Liaison for 2 buildings, 100+ employees in various departments. On call for staff as needed
Registered Representative - Confidential, San Leandro, CA January 2006 - June 2007
- Managed 17 million book of insurance and financial business
- Increased client base by referrals, networking, prospecting, cold calling & personal observation
- Conducted client interviews for financial & insurance needs
- Aided in retention of bank clients
Insurance Agent/Mentor - Confidential, Pleasant Hill, CA December 2003 - November 2005
- Member reviews of benefits, coverages and claims
- Increased client base by prospecting, networking, cold calling, referrals
- Mentored new agents, product knowledge, client reviews, company culture
Insurance Agent/Unit Manager- Confidential, April 1994 - December 2003
- Self directed, increased client base by referrals, prospecting, networking, personal observation
- Conducted client interviews, financial needs analysis, placed financial & insurance products
- Coordinated various events, participated in local trade show events
Corresponding Secretary, Medical Record - Confidential, NY - 10 years
Teller/ Asst Head Teller: Confidential, Queens & Brooklyn, NY
Education
AS Business Administration Series 6 & 63, Life/Variable Licenses
