SUMMARY

• Overall 8 years of varied experience in the fields of IT and Business applications.
• Business Analyst with solid understanding of Business Requirements Gathering, Business Process Flow and Business Process Modeling
• Skilled at performing GAP, SWOT and PESTLE analysis,
• Interviewed users and SMEs to bridge the gap between stakeholder requirement and system functionalities
• Formulate and document Epics, user stories and acceptance criterion from elicited business requirements.
• Proficient in using UML for Business Process Modeling, Use Cases, Activity Diagrams, Sequence Diagrams, Collaboration Diagrams, Class Diagrams and document them using Rational Rose and MS Visio.
• Worked on MS Project to manage schedules, deadlines, resources, collaborate with different teams, and analyze project information.
• Prepare technical reports by collecting, analyzing and summarizing information and trends
• Experience using JIRA and AZURE to coordinate with team members and track progress on requirements development and testing.
• Familiar with testing tools to design and develop test plans and test scripts and good at quickly learning technologies and systems that are organization/project specific.
• Experienced in developing Test Plans and Test Cases based upon business requirements.
• Experience with Structured Query Language (SQL).
• Knowledge of industry standards like ITIL, Six Sigma. strategic and business planning within the various departments and programs of the client group
• Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for in corporation into strategic decision - making
• Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes
• Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement

TECHNICAL SKILLS

SDLC Methodologies: Waterfall, Agile Spiral

ETL Tools: IBM Infosphere DataStage 11.5 (Parallel & Server), (Designer, Director, Administrator), Ascential, SSIS, SSRS

Business Modeling Tools: MS Visio, Rational Rose, Rational Requisite Pro

Mgt. Tools: AZURE, JIRA, Rational ClearQuest, Rational ClearCase

Database: Oracle 11,10g/9i/8i, IBM DB2/UDB, Netazza, SQL Server

PROFESSIONAL EXPERIENCE

Business Analyst

Confidential, Richmond VA

Responsibilities:

• Gathering and analyzing client's business requirements through document analysis, interviews, and web exploring
• Conduct multiple levels of testing including functional, regression, user acceptance, integration and performance to ensure the client's needs are met.
• Communicate client's business requirements to development team, using easy - to-understand data including Microsoft Visio.
• Develop business architecture using requirements such as scope, processes, alternatives, and risks.
• Provide input into developing and modifying systems to meet client needs and develop business specifications to support these modifications.
• Liaise between business and technical personnel to ensure a mutual understanding of processes and applications.

Bussiness analyst

Confidential - Brighton, MI

Responsibilities:

• Engage client to elicit software requirements, and ensure alignment with development teams
• Translate stakeholder requirements into tangible deliverables such as functional specifications, user cases, user stories, workflow, process diagrams, data flow and data model diagrams.
• Evaluate risks related to requirements implementation, testing processes, and project communications.
• Identify and reconcile errors in client data to ensure accurate business requirements.
• Draft and maintain business requirements and align them with functional and technical requirements.
• Facilitate monthly meetings with clients to document requirements and explore potential solutions.
• Identified and replicated intricate and inconsistent issues, analyzed them, prepared root cause analysis (RCA) reports, found the root cause and fixed them after proposing the solution to client.

Associate Bussiness analyst

Confidential - Minneapolis, MN

Responsibilities:

• Engage client to gather software requirements, business rules, and ensure alignment with development teams
• Translate stakeholder requirements such as functional specifications, user cases, user stories, workflow, process diagrams, data flow and data model diagrams.
• Evaluate risks related to requirements implementation, testing processes, project communications.
• Identify and reconcile errors in client data to ensure accurate business requirements.
• Draft and maintain business requirements and align them with functional and technical requirements.
• Facilitate monthly meetings with clients to document requirements and explore potential solutions.
• Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions

Business Analyst

Confidential - St. Louis, MO

Responsibilities:

• Determined user/business/functional requirements. Created vision, scope, and use case documents; business process models, use case diagrams, activity diagrams, and state chart diagrams.
• Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures.
• Performed GAP and Risk analysis of existing system and evaluated benefits of new system.
• Collected, documented, and managed business requirements using Requisite Pro.
• Validated technical designs created by IT developers against functional specifications.
• Coordinated work plans between project manager and client using MS Project.
• Created documentation for training and Help Desk teams.
• Analyzed and assessed the clients systems and business processes.
• Assisted in building a business analysis process model using Rational Rose and Visio.
• Performed requirement analysis, developed all the use cases and workflows.

Business Analyst

Confidential - New York, NY

Responsibilities:

• Interfaced with stake holders and facilitated communication between client and the IT department.
• Involved in creating targeted questionnaires and interviews for SME's, clients and business users to gather requirements.
• Involved in Feasibility and Risk Analysis to identify the business critical and high - risk areas of the application.
• Worked as a liaison between business users and developers to submit requirements and changes, clarify questions and issues.
• Extensively worked on documenting requirements, preparing use cases, writing business documents and reports in Testing phase.
• Prepared use case documents and utilized MS Visio to create UML diagrams including use case, activity and class diagrams to extract business process flows and workflows, thereby assisting development and quality assurance teams in understanding the requirements.
• Participated in JAD sessions for requirement, feasibility and risk analysis with various stakeholders, including designers, developers, QA and management to identify critical and high risk areas of the application.