SUMMARY:

• Product Management professional with 12+ years shipping B2B, B2C products for Fortune 100 companies across Healthcare, eCommerce, Media & Entertainment, Hi - Tech, Banking & Financial Services, Logistics & Supply Chain
• Product Leadership | UX/UI Design | New Product Development | P&L Management | Market Analysis
• Competitive Positioning | Design Thinking | Lean Product Management | Product Growth | B2B | B2C | B2B2C

TECHNICAL SKILLS:

Programming Languages: - Java, .Net, Python

User Experience Tools: - iRise, Balsamiq, Mockplus, Axure, Sketch

Analytical Tools: - Google Analytics, MixPanel, MS SQL, Oracle, SAP BI, Salesforce Wave Analytics, Optimizely, Adobe, Hubspot Analytics

SaaS Tools: - AWS, Microsoft Azure, Google Cloud, HubSpot, SAP CRM, Salesforce

PROFESSIONAL EXPERIENCE:

Product Manager

Confidential

Responsibilities:

• Lead Product Management projects for clients of Confidential focusing on Product Strategy, Marketing, Concept Viability, Agile Development

Product Advisor

Confidential

Responsibilities:

• Crafted & implemented business strategy which increased Revenue by 8x YoY, EBITDA by 50% for Confidential
• Crafted a geographical expansion strategy to increase distribution channels covering PAN Confidential, resulting in increase in sales by 210x YoY.
• Created strategy to cross and up sell of products across established clients resulting in increase in sales for such customers by 87x and customer retention by 90% YoY
• Created Order Demand Predictor tool which halped reduce cost of inventory by 44% YoY

Head of Product

Confidential

Responsibilities:

• Successfully pitched and implemented teh SaaS Platform for UPS in North America which increased ARR by 20%
• Co-managed product implementation at McDonalds franchises in South East Asia.
• Crafted business product strategy for Mile/TrackNext, SaaS Logistics Management products to expand in North America and Europe
• Analyzed insights from GA, CSAT, NPS ratings and identified top 5 KPIs to improve in addition to elevating product and customer experience
• Created PRDs for new modules in teh platform: Chat, Route Planning & Optimization, Smart Dashboard, Vehicle 3D Stacking, Personalized experience manager

Global Head of Product

Confidential

Responsibilities:

• Integrated dittoTV, a video streaming product, with leading National and International Telecom providers, OTT players resulting in revenue growth by 50x and user base by 200x
• Implemented product distribution strategy and reduced teh CAC by 50% and increased LTV by 150% for dittoTV subscriptions
• Created Product Roadmap, market positioning, competitive analysis, global launch plan for OTT product - Zee5
• Led Product documentation/user stories for OTT products - Zee5, DittoTV, Ozee & other web media properties
• Identified New Strategic Business & Vendor partnerships like Amazon FireOS, RailWire in Confidential and South East Asia
• Co-led global product innovation practices to introduce a smart device catering to 5 senses which resulted in securing patent in 2018
• Managed teh P&L of Product Portfolio and reduced TCO by 18%

Product Leader

Confidential

Responsibilities:

• Onboarded as a Product Manager to ship YCH, a SaaS based Confidential t Engagement product meeting Obamacare, Meaningful Use (MU) regulations resulting in adding 330+ customers and catering to 10M+ lives on teh Confidential (YCU) platform
• Identified new opportunities to expand product portfolio and identified new products namely Chronic Disease Management, You're Care D Confidential, Consumer Health & Wellness App
• Performed market research, product market fit, competitive and pricing analysis, customer discovery.
• Led product development using Agile framework for Disease Management, You'reCareD Confidential products targeting existing customers which increased teh ARR by $5M & ARPU by 125% in 4 quarters
• Based on user analytics from GA, MixPanel and other tools, created growth and customer retention strategy which resulted in uptick in YoY customer base by 125%, user base by 100x
• Lead Company presence at industry conferences like HIMS, MEDiTech and others

Digital Consultant

Confidential

Responsibilities:

• Shipped native mobile (iOS, Android) eCommerce app for a large retailer in Mexico catering to 10M+ online users which increased DAU by 75x and AOV by 48%
• Conceptualized and shipped a salesforce optimization native app for a leading hi-tech client catering to 5000+ users, which reduced enterprise sales cycle by 25%
• Shipped a Time & Expense app for 10000+ employees of Fortune 50 Technology client which increased time entry efficiency by 75%
• Shipped a Health & Wellness app for leading Health System catering to 5M+lives resulting in increase in DAU by 40x and Session Duration to 15 mins
• Created concept and shipped a B2B2C web & native mobile product for a leading Life Sciences client in US with a target customer base of 1M+ targeting consumer wellness routine and content
• Shipped a Wealth Management/Financial Services based product for Confidential, Confidential
• Led Digital Product Strategy for various use cases for clients like Alcon/Novartis, AMD, Broadcom, Liverpool (Mexico), Nissan, Coca-Cola, Walmart
• Led Product Design/Prototypes with high focus on design thinking principles, voice of customer, d Confidential analytics, KPIs, Lean Product Development framework

Product Manager

Confidential

Responsibilities:

• Shipped a B2E mobile and web app for Time & Expense catering to 60,000+ users resulting in ease of use and improving revenue collection cycle by 30%
• Shipped Hospitality Management product catering to 100000+ users of Confidential globally introducing one stop shop for their stay during employee onboarding and organizational events
• Shipped Performance Management product for 60000+ employees of Confidential in US resulting in $5M+ performance s being transacted through teh product and theirby increasing employee retention
• Shipped a Document & Creative Services product for 60000+ employees of Confidential in US resulting in faster processing of transactions by 72% and reducing cost by $5M annually
• Led Product development using Agile, Scrum framework and with teams of sizes varying from 5-60 members spread across multiple geographies & time-zones

Product Manager

Confidential

Responsibilities:

• Led product development of an Identity Management product using Agile to automate permissions management for 70000+ US employees of Confidential - resulting in 95% accuracy and reducing administration time by 70%
• Created long term business & product strategy including KPIs and future release roadmaps