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Business Analyst Resume Profile

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Skills

Please use this table to list the skills noted in the Required/Desired section of the requirement. In addition, please respond with the years of experience for each skill and the last time each skill was used. Add or delete rows as necessary.

Skill Last Used

Business Analysis experience.

Data Analysis experience

User Support for computer software systems experience

Knowledge of business process and systems analysis principles, practices, and techniques

Ability to analyze and interpret written and numerical information

Excellent written and verbal communication skills

Experience in child welfare or related human services field

Employment History

Confidential

Sr. Business Analyst

Responsibilities:

  • Participated in formulation of the Project Plan and Scope, preliminary and definitive Budget estimation.
  • Developed a vision plan that defined the primary goals and objectives of the project. Analyze user stories and segregated them into high level and low level.
  • Prepared product backlog working with product owner and other SME.
  • Prioritize user stories and assigned to different sprints.
  • Facilitated daily stand ups and managed task board with user stories and board.
  • Prepared and tracked burn down charts and velocity charts for timely delivery of projects.
  • Utilized corporation developed Agile SDLC methodology used scrum work pro and Microsoft office software to perform required job functions.
  • Gathered end users' or customers' feedback according to the system and conducted retrospective meeting for continuous improvement if needed according to end users or customers.
  • Experience in designing and defining User Interface requirements and visual patterns by creating wireframes, screen mockups and story boards.
  • Strong understanding about user interface UI and user experience UX design principles and users centered methodology.
  • Developed user guides, provides user training, and supports the user in development of work processes.
  • Supported UAT to evaluate the system performance and also developed system plan to quality center, review design, view test cases.
  • Created extensive use case to enable clarity on project goals.
  • Prepared scope of the project and developed new business process along with process mapping and user task analysis. I also evaluated documentation analysis and business process analysis to identify the problem with existing system and find out new and advance way to develop business process which was able to make the process more accurate.
  • Garnered information and knowledge on ICD 9-10 and HIPAA 4010/5010 as well as Developed the transaction process more accurate and real time regarding 837 including HIPAA compliance and also integrated the system with HL7 process.
  • Used Electronic Medical Record EMR to extract useful information regarding patients for claim submission to the insurance company.
  • Maintained Change and Traceability Matrix throughout the project keeping track of the scope, timelines and budget of the project.
  • Collaborated with development team to determine the security access and its tracking to ensure privacy of End users.
  • Wrote various SQL queries to create, update, modify tables, create reports and retrieve information from the database.
  • Creating application specific test plans and test case to support User Acceptance Testing UAT .
  • Provided weekly status updates to project stakeholders on the progress of project development activities.

Environment: Agile, MS Project, MS SQL 2008, Rational Requisite Pro, Rational Rose, Clear Quest, Windows 2000/XP, HPQC, HTML, Dream weaver, JAVA, MX converter, Axiom, IBM AIX6.1 EFS.

Confidential

Sr. Business Analyst

Responsibilities:

  • Assessed the current status of business process modeling BPM and developed project Developing processes, standards, and strategies for development of BPMs. Educating and training team members in effective BPM development as well as developing processes, standards, and strategies for development of rules and also educating and training team members in effective rule development.
  • Created resource plans and negotiate scope with development and business units where I had to developed system requirements developed document current and future state plans and proposals and also what the system will do.
  • Identified analyzed, defined, and documented detailed requirements to support projects and associated business objectives as well as experienced with common web delivery platform and in depth data analysis.
  • Developed a vision plan that defined the primary goals and objectives of the project.
  • Analyze user stories and separate them into high level and low level.
  • Prepared product backlog working with product owner and other SME.
  • Prioritize user stories and assigned to different sprints.
  • Facilitated daily scrum meetings and managed task board with user stories and board.
  • Prepared and tracked burn down charts and velocity charts for timely delivery of projects.
  • Gathered end users' or customers' feedback according to the system and conducted retrospective meeting for continuous improvement if needed according to end users or customers.
  • Conducted workflow analysis and GAP analysis to understand the shortcomings of the existing process and evaluated the benefits of the new system.
  • Assisted development team in preparing wire frames for validating designs by the stakeholders.
  • Employed Rational Clear Quest for effective Change Management and bug tracking during the testing lifecycle.
  • Involved in User Acceptance Testing.
  • Experienced with Medicare and Medicaid as well as EDI transaction such as: 837 P, I, D , 835, and 276/277.

Environment: Agile, MS Office 2007, MS Project, Rational Requisite Pro, MS Visio 2007, MS SQL Server 2007, MS Share Point, HPQC, Win Runner, automated underwriter, Plexus claim manager.

Confidential

Sr. Business Analyst

Responsibilities:

  • Interfaced with the client as part of the Requirements gathering team to finalize the project scope.
  • Facilitated daily meetings and gathered Business Requirements.
  • Conducted user interviews, gathered Requirements, analyzed the Requirements and managed changes using Rational Suite
  • Assisted the PM in developing Use Cases and project plans and also managed changes to the scope of the project.
  • Designed and developed Use Cases, Activity Diagrams, and Sequence Diagrams, process flow diagram using UML tools as well as created wireframes, mockups by using MS Visio.
  • Developed business requirement specification documents as well as high-level project plan.
  • Developed business process models in RUP to document existing and future business processes.
  • Developed project plans Microsoft project and training material as well as Provide ad-hoc reporting and analysis
  • Performed extensive Requirement Analysis including data analysis and gap analysis.
  • Documented and delivered Functional Specification Document to the project team.
  • Participated in the logical and physical design sessions, assisted and developed high and low level design documents
  • Involved in user testing of systems, developed and maintained quality procedures, and ensured that appropriate documentations were in place
  • Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project life cycle.
  • Performed task decomposition, delegated tasks and monitored project milestones using MS Project.
  • To implement the system in live we did traffic analysis because through this process we can identify the actual traffic flow into our system.

Environment: RUP, Microsoft Office Suite, Google Analytics, MS SQL 2008, HPQC, MS CRM, Requisite Pro, Wireframes, Sharepoint, Google analytics, MS Visio 2008.

Confidential

Business Analyst

Responsibilities:

  • Worked with the business users to define business requirements and analyze the possible technical solutions.
  • Assisted in ROI, ROM and GAP analysis.
  • Conducted user interviews, gathered requirements, analyzed, and documented Business requirements based on the analysis of loan processing workflow model.
  • Modeled AS IS and TO BE processes using MS Visio
  • Conducted workflow, process diagram and gap analyses to derive requirements for existing systems enhancements
  • Build dashboard for decision making based on past sales trend and market research analysis.
  • Analyzed the Business and System Requirements of the application as well as Provide ad-hoc reporting and analysis.
  • Worked with Front-end and Back-end systems.
  • Created Business process model by using BPMN as well as identify the customer choices and demand by using MS CRM
  • Performed User Acceptance Testing UAT for various web based and database related applications.
  • Interacting with the development and testing teams to improve overall quality of the software.
  • Developed Use case, Functional, Object diagrams using Rational Rose.
  • Analyzed user problems, including automated and manual business processes and identified, researched, investigated, defined and documented business processes
  • Act as a resource in understanding how IS systems carry out business functions and assists in ensuring the timely and effective implementation.
  • Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the Oracle database
  • Assisted the PM in performing Risk Assessment, Management and Mitigation.
  • Worked extensively with Mercury quality center
  • Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance Testing.
  • Verified the Business Scenarios on new builds to allow extended testing by the QA team.

Environment: RUP, MS office 2003, MS Visio, MS Project, Rational Test Manager, Data Stage, Mercury quality center, MS CRM.

Confidential

Business Analyst

Responsibilities:

  • Expert in ICD 9 10 Conversion Analysis. Full knowledge of the Diagnosis and Procedural Code changes for Healthcare Entities like Payers, Employer Groups and Providers assessing the current status of business process modeling BPM and developed project Developing processes, standards, and strategies for development of BPMs. Educating and training team members in effective BPM development as well as developing processes, standards, and strategies for development of rules and also educating and training team members in effective rule development.
  • Developed a vision plan that defined the primary goals and objectives of the project.
  • Analyze user stories and separate them into high level and low level.
  • Prepared product backlog working with product owner and other SME.
  • Prioritize user stories and assigned to different sprints.
  • Facilitated daily scrum meetings and managed task board with user stories and board.
  • Prepared and tracked burn down charts and velocity charts for timely delivery of projects.
  • Gathered end users' or customers' feedback according to the system and conducted retrospective meeting for continuous improvement if needed according to end users or customers.
  • Integrated the system with HL7 platform because it will reduce the operational time and make the whole business process smooth as well as supported UAT to evaluate the system performance.
  • Prepared scope of the project and developed new business process along with process mapping and user task analysis.
  • Developed the transaction process more accurate and real time regarding 837 transaction including HIPAA compliance.
  • Documented Current State vs. Future State for a Referral Web Portal. Created process flow diagrams describing provider and member access to the web portals.

Environment: Agile, MS Visio, Word, Excel, PowerPoint, Rational Rose, Requisite Pro, Clear Quest, MS SQL Server, HPQC.

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