Business Analyst Resume Profile

Profile:

I am interested in a Senior position in a reputable international company or organization, I have a Master degree in advanced information technology and business management MSCAITBM from university of Wales,UK,together with more than 19 years experience in executing projects in Telecom field with major international companies Intracom Telecom, Ericsson and Siemens, last project I managed contained 1005 sites/locations with budget of 55 Million , have a great ability to manage, teach and negotiate, explain and solve problems together with the customer committees and have very Good relation and contacts with them, I believe in team work, able to work under pressure and have a great communication and solid project management skills.

Professional Experience:

Confidential

.Manage creating and submitting the site survey reports and material list
Evaluates system specifications for business requirements for short and long term plans
Applying understanding of business practices with fundamental understanding of project management methodology
Upgrades, installs and troubleshoots networks, networking hardware devices and software
Responsible of the communicating with EPC contractor and discussing all project's technical issues
Directly supervise IT/IS support team staff during EPC contract/ work.
Applying company HSE policy, procedures, regulation as they relate to the area of responsibility
Performing technical studies and evaluations of best solution for the IT requirement of EPC project.
Responsible of the communicating with the customer and discussing all project's technical issues
Technical support troubleshooting
Desktop applications support.
Implement and maintain IM infrastructure LAN, WAN, etc .
Investigate user problems, identify their source, determine possible solutions, test and implement solutions
Install, configure, and maintain computers, workstations, file servers, network cabling, and other related equipment, devices, and systems add or upgrade and configure modems, disk drives, CD ROM units, printers, and related equipment.
Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
Co-ordinate and provided functional guidance as necessary to provide data management.
Carry out all operational activities as requested by management.

Confidential

Implementation/Project Manager of the Point to Multi Point PMP project , part of the Third Rural Project in Syria with STE, reporting directly to general management total value of the project is 55 million plus 25 expansion.
Responsible of project plan and creating the time schedule of the project.
Identifying, tracking managing and resolving project issues
Identifying, managing and monitoring project risk
Responsible of the communicating with the customer ,discussing and resolving all issues
Related to the project.
Responsible for managing and monitoring the project budget and cash flow.
Prepare Project Status Reports and Project Change Requests for the project sponsor.
Manage project team members and resources to Ensure project meets requirements and Objectives
Manage and supervise the project team, creates work groups and distribute tasks.
Responsible of creating the time schedule and Roll-out plan of the project.
Manage creating and submitting the site survey reports and material lists.
Responsible of contacting with Sub-contractors and supervise their project teams.

Confidential

Identifying market potential and help creating strategies and road maps.

Introducing company's technology to customers,Mainly responsible for the marketing of the wireless
Communications products GSM- CDMA-3G-WIMAX
Customer relationship management and customer presentations.

Preparing bidding documents after studying technical specifications of tenders.

Preparing bill of quantity BOQ

Responsible for the network planning optimization for the new CDMA-WLL project in Syria which ZTE
Wins in the beginning of 2006.

Confidential

AXE10 telephone switches in the 1.5 million subscribers new telecom project in Syria GSM PSTN , BYB 501,MSC,BSC,BSS

Responsible for testing and putting the switches into service then troubleshooting CNG 16

Responsible for running the acceptance test procedure with the customer committee.

Handling trouble reports on the new Service Management System software.

Handling software errors for both PSTN and GSM switches.

Helped Preparing BOQ material list for projects after joining the Technical solution
Department in the last 8 month.

Confidential

Commissioning EWSD telephone switches version 10 APS software

Responsible of running the acceptance test with the customer committee.

Responsible of network integration and Handing over to the customer.

Technical support troubleshooting.

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