TECHNICAL SUMMARY

• Experienced in working with requirements traceability matrix and what if analysis.
• Experienced in gap analysis to check the compatibility of the existing system infrastructure with new business requirements.
• Experienced in Object-oriented analysis and design, web-based architecture, User Interface designs and wireframes.
• Facilitated JAD sessions, project meetings, reviews, walkthroughs and brainstorming sessions with SME's to gather requirements. Adept in written requirements, project status reports, Minutes of Meetings presentations, trainings, e-mails, etc.
• Proficient in developing Use Cases, Use Case Diagrams, Behavior Diagrams Sequence Diagrams, Collaboration Diagrams, and Activity Diagrams , and Class Diagrams based on UML Methodology using Rational Rose and MS Visio.
• A Business Analyst with 6 years of professional experience that includes: Business Process Modeling BPM ,Subject Matter Expert SME , Software Requirements Gathering, Design, Development, Testing, implementation life cycle with strong focus in financial domain.
• Strong experience working with Software Development Life Cycle SDLC utilizing Rational Unified Process RUP , Agile: Scrum and Waterfall
• Proficient in preparing Test Plan, Test Scenarios, and Test cases. Experienced in executing both black box and white box testing. Interacted with team members in fixing errors and assisted in User Acceptance Testing.
• Experienced executing system test cases in Quality center and validate the results against the expected.
• Experienced in using rational tools like Requisite Pro, Rational Clear Case, and Rational Clear Quest for requirements analysis, requirements modeling, requirements documentation, version control, and requirements/defects management.
• Experienced in Project Management skills such as developing Work Breakdown Structures, Financial Statement Analysis, identifying risks and formulating Risk mitigation strategies.
• Excellent analytical and problem solving skills with the ability to handle multiple tasks effectively and quickly master new concepts and subjects

TECHNICAL SKILLS

• SDLC : RUP, Agile, Hybrid, Waterfall, Scrum
• Business Modeling Tools : MS Visio, MS Excel, Rational Request Pro, Axure RP
• Version Control Systems : Visual Source Safe VSS , Rational Clear Case
• Project Management : Microsoft Project, Microsoft Power point
• Operating Systems : Windows 95/98/NT/2000/XP/7
• Databases : MS-Access, SQL Server, Oracle
• Reporting tools : Business Objects Designer/Universe/ Crystal Reports, Xcelsius, Microstrategy
• Testing Tools : Clear Quest, Quality Center

PROFESSIONAL SUMMARY

Confidential

Business Analyst

Responsibilities

• Facilitated meetings among the Change Management, Problem Management and other relevant teams to discuss the impact of the changes, problem tickets and prepare project milestone plans.
• Worked on requirements for various modules covered under Retail and Global E-Commerce POS apps that include modules include FI Account Receivable, Account Payable, and General Ledger , SD Sales Order Process, Order Delivery , etc.
• Conducted weekly meetings to provide Supply chain activities and status for problem resolution.
• Met with various groups, including business owners, SMEs subject matter experts and marketing team, for requirements gathering in definition stage.
• Gathered requirements, developed Process Model and detailed Business Policies.
• Involved in business analysis and project management, coordinating between the team members according to the business requirements.
• Created and maintained procedures and documentation.
• Also, participated with Network Administrator and Technical Team in network security design using various network protocols for E-Commerce online application.
• Worked with an e-marketing team for online advertising and marketing of various products of the company.
• Configured the Data mapping between Oracle and SQL Server.
• Provide Analytical Support to Achieve Company Business Intelligence Goals.
• Utilized Agile Unified Process AUP to configure and develop process, standards, and procedures.
• Worked with the project manager for planning and organizing the project activities, and in communicating with other business center mangers and stakeholders of the project.
• Managed the project using the MS project extensively.
• Involved in all major cycles and phases of the project from scope definition risk analysis to user acceptance testing and monitoring the release of the product.
• Actively resolved day-to-day technology needs of the business unit with a focus on the analysis of processes.
• Worked with the project manager to estimate best/worst case scenarios, track progress with weekly estimates of remaining work to do, conducting informal meetings ad hoc and as needed.
• Followed the RUP methodology for the entire SDLC.
• Prepared the Business Workflow using MS-Visio with input, output, Pre and Post conditions
• Worked with the clients on the final signing process in the User Acceptance stages.

Confidential

Business Analyst

• Liaison between the client and development team to support the client's data analysis and reporting needs.
• Learned about eCommerce and different types of payment methods for conducting the same.
• Proficient in discussing and defining project, Gap Analysis with the clients from both a business and technical perspective.
• Utilized Agile/ SCRUM and PMI methodologies to monitor, steer, and develop project objectives.
• There are specialist payment switching suppliers, such as ACI and S2 Systems, but the more sophisticated switching software is generally only being used
• Involved in setting up different configuration environment for compatibility testing and manual testing.
• Gather requirements for the listed options risk management system, specifically for index options risk management spreadsheet. Defining requirements for product control and risk management end of day feeds.
• Wrote functional requirements and non-functional requirements based upon the approved business requirements by following UML processes and standard procedures for developing use cases, use case diagrams, and other supporting documentation.
• Wrote Test plan and Test cases for the Integration testing and system testing.
• Did Integration Testing, GUI testing, Smoke and Sanity Testing, and Acceptance testing in the new builds for Basic Functionality Checking.
• Constructed Use Cases and Wireframes and translated them into a Functional Requirement Specifications document
• Worked on Requirement Change Management System in Rational Requisite Pro.
• Setting up document hierarchy and standards to define different level of requirement using Rational Requisite Pro.
• Manage Scope and change throughout the SDLC process of the product.
• Analyzed existing data and used tools available to successfully forecast the pricing models.
• Responsible for addressing, diagnosing, and resolving issues that arise on a day to day basis for the team. Also responsible for documenting the causes, analysis and final resolution to the issues/errors.
• Identified areas of risk exposure and loss techniques adopted.
• Developed detailed auditing and reporting of the current status and history of all components related to a product.
• Translated customer/clients needs into new features and new services.
• Develop process improvement projects by gathering and analyzing data.
• Define Key Process Areas for different Projects.

Confidential

Business Analyst

Responsibilities

• Involved in Inception Phase and prepared vision statement and initial data models that contain Business Requirement Documents and supporting documents that contain the essential business elements and detailed definitions.
• Analyzed the system for the effectiveness of the E- commerce operations.
• Working with clients to better understand their needs and present solutions using structured SDLC approach.
• Gathered user and business requirements through open-ended discussions, brainstorming sessions and role-playing.
• Documented the user requirements Analyzed and prioritized them and converted them as system requirements that must be included while developing the software.
• Conversion of existing website to ATG software client moved from custom built application to ATG's ecommerce suite
• Responsible for application performance from performance modeling, to performance measuring/profiling, to performance tuning.
• Worked on the analysis of selecting the ecommerce software packages. Followed proof of concept approach and traditional approach as a process in selecting the software packages. Worked with Magento Enterprise edition.
• Analyzed data and created class diagrams and ER diagrams for designing databases.
• Determined project scope and engineering requirements, estimated schedules, tracked item completion, certified milestones and maintained project documentation and corporate e-commerce web site Testing.
• Planned and defined Use Cases created Use Case diagrams, Scenarios and Use Case Narratives using the UML methodologies.
• Migrated Data from MS Excel to SQL Server Reporting Service Using DTS and SQL loader utilities.
• Created Activity Diagrams, Sequence Diagrams and ER Diagrams.
• Created Mock-up forms in MS word for better visualization and understanding of the software solution.
• Tracked change requests and monitored workload and schedule.
• Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.
• Developed Functional and Regression Testing scenarios based on XML and XSD schema validations.
• Desktop application upgrade client created custom offline desktop application for their users to browse recommended products at their leisure which needed to be upgraded to work with new infrastructure, security and ATG eCommerce suite
• Substantial report development experience utilizing SQL Server Reporting Services SSRS , Cognos Impromptu, and Microsoft Excel
• Created and managed project templates, use case templates, requirement types and tractability matrix in Requisite Pro.
• Managed workload, schedules and coordinated status review meetings with project managers, business managers and team members.
• Identified various frequently used modules within the application as well as the peak user volume for load testing purposes.
• Custom recommendation engine upgrade client created custom product recommendation engine which needed to be upgraded to work with ATG's eCommerce suite and performance tuned to scale with the 5x forecasted increase in traffic planned for the new site
• Followed AGILE methodologies, and involved in entire End to End testing phase.
• Developed strategies with Quality Assurance group to implement Test Cases in Test manager for User Acceptance Testing.
• Created User Stories, Test Cases utilizing Target Process Agile methodology tool.
• Helped in creating end user manuals and procedure manuals.

Confidential

Business Analyst

Responsibilities

• Interacted with the business users and gathered requirements for the business definition.
• Created Functional Requirements Document FRDs , Functional Specifications Document FSDs and Traceability Matrices for application development.
• Development and enhancement of Custom Application with Oracle Sales Analyzer
• Support for a major effort to improve the Warehouse Management System WMS capabilities of Supply Chain.
• Custom tools upgrade client had created marketing, merchandising product tools to support their custom web application which needed to be re-architected to work with ATGs e-Commerce suite
• Gathered requirements for the integration of POS system with the supply chain system
• Worked on projects which used RUP and Waterfall methodologies.
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly.
• Implemented CICS screen capture to transport to the web.
• Created Physical Inventory process for retail stores, consisted of data integration and inventory processes with third party vendor
• Worked with Project Manager and high-level management team to identify Project Scope, arrange Time Schedule and make Budget Estimation
• Acted as a Subject Matter Expert SME on many occasions to explain in brief to the business users about the internal systems.
• Analyzed the business and functional requirements of the application and developed detailed test plans, test cases in Test Director.
• Developed a file of ACORD Forms used as the standards in all Property and Casualty markets, for both Personal and Commercial Lines of Business.
• Wrote Test plan and Test cases for the Integration testing and system testing.
• Facilitated JAD sessions with the management, developers and analysts from all the dependant systems/applications and business users to refine functional requirements and to perform the Impact Analysis.
• Created mock up diagrams using MS VISIO and provided the screenshots replicating the changes to the User Interface UI as per the requirements.
• Created spreadsheets using MS EXCEL in data gathering stages for requirements mapping.
• Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the specifications for the product.
• Performed GAP Analysis, designed new business process flows, and documented various business scenarios.
• Prepared PowerPoint slides to effectively communicate with the business users and stake holders in the meetings.
• Served as a Business Liaison between the Business Users and the Developers helping them in understanding the Functional behavior of the Internal Systems.
• Conducted Cross-functional meetings to discuss the impacts from cross functional systems.
• Helped the Business Users while performing the UAT testing and helping them resolve the defects in the environment.
• Created Testing Requirements Document TRDs and Test Case Scenarios to test functional changes to the system/application as per the project requirements.
• Used XML to look up for the specific attributes and parameters needed for testing the web application in the QAT environment.
• Interacted with the testing team while developing the functional test cases and regression test cases.
• Kept a track of all QAT and UAT bugs/defects and helped the testers to resolve the issues and made a report of all the defects which were resolved and which were not using MS EXCEL.
• Facilitated Partner integration testing through triaging and routing the defects on a daily basis.
• Coordinated with the testing team while Smoke Testing at the time of deployment.