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Assistant Manager Resume

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Lancaster, PA

SUMMARY

 

Former  staffer at a major U.S.  international affairs and public policy think thank. Strong research and writing skills, program  coordination and management experience, along with familiarity in working with international  organizations and officials from the public and private sectors.

 

EDUCATION

Master of Arts in  International Relations(with  distinction)



     
  • Graduated in the top 10% of the class

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  • Emphasis on trans-Atlantic relations and U.S.       foreign policy


Bachelor of Arts in International Studies

 

PROFESSIONAL EXPERIENCE 


 

Confidential, Lancaster,   PA  2000-Present

  Family-owned restaurant, bar, catering, and grocery  business

  Assistant Manager


 

     
  • Worked in family business during school       breaks and periodically during school years in various operational and       management functions

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  • Researched and purchased new products to       sell in relation to feedback received from customers

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  • Assisted in scheduling of employees

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  • Handled customer questions and complaints


Confidential, Washington, D.C. 2006-2009

  International  affairs and public policy research institute

  Program Assistant, Canada Institute

  Research and Program Coordination



     
  • Organized       conferences and lectures with leading academic, business, and government       organizations from the United States and Canada that focused on       strengthening contemporary U.S./Canada bilateral issues including trade,       intelligence, border and energy security

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  • Researched       and tracked current issues in U.S.       foreign policy pertaining to Canada

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  • Coordinated       catering, guest lists, audio/visual needs, and travel requirements for       both large and small conferences

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  • Provided       day of logistics for events including coordinating press interviews and       maintaining registration tables

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  • Handled       security requests and other special arrangements for VIP speakers and       guests


Financial Management



     
  • Prepared       and managed the Institute's annual budget by processing invoices,       compiling monthly account tracking reports, and maintaining credit card       expenditures; reported on all financial activities to Wilson Center       leadership

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  • Assisted       on formulating and drafting grant proposals, grant tracking reports, and       concluding reports on activities for grants from both private       organizations and the governments of the United        States and Canada

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  • Drafted       and executed contracts with outside vendors and consultants

Writing and Editing



     
  • Contributed       as a collaborating editor on numerous Canada Institute publications       including the “One Issue, Two Voices” scholarly series and the Canada       Institute's annual report on activities

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  • Drafted       memos and talking points for internal office use along with letters,       invitations, and press releases for Canada Institute external activities

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  • Created       bi-weekly newsletter entitled “Canada Institute News” that highlighted       recent and future Canada Institute initiatives


Administrative  Duties and External Relations



     
  • Liaised       with the Canada Institute's program consultant in Toronto       on publications, events, and programs that were held in Canada along with all relevant logistics       related to our activities in Canada

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  • Provided       day to day administration functions including answering phones, filing       documents manually and electronically, and maintaining the Canada       Institute's contact database

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  • Handled       requests for information and served as point of contact for visiting       scholars, invited speakers and guests, and the general public

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  • Represented       the Woodrow Wilson       Center and the Canada Institute       at academic and policy related conferences in the United States and Canada


Other  Duties



     
  • Monitored       and edited the Canada Institute's website

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  • Supervised       and trained interns

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  • Other       special projects and tasks as assigned

 

ADDITIONAL INFORMATION

Languages: Working knowledge of  French

    Technologies: Microsoft Office, HTML  web editing, Lexus-Nexus, QuickBooks

    Awards: Presidential Management  Fellowship, Semi-Finalist, 2011;

  Bronze  Medal, Government Relations, Canadian Public Relations Society, 2007

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