SUMMARY

• Over 9+ years of experience as a Business Analyst in IT industry, and Finance and Human Capital domains.
• Ample knowledge of the Software Development Life Cycle and different methodologies like Waterfall, Agile - Scrum and Waterfall-Agile Scrum hybrid.
• Experienced in handling multiple projects simultaneously and working on SaaS solutions with external vendors.
• Strong knowledge in eliciting user requirements and translating them into functional and non-functional requirements like quality, data and usability requirements.
• Thoroughly converse with conduction and facilitation of Joint Application Development and Rapid Application Development sessions involving stakeholders, project managers and end users as well as by conducting one on one Interviews, surveys/questionnaires, requirement workshops, brainstorming, document analysis etc. for requirements elicitation.
• Worked greatly on Business Process Models including creating new ones and updating existing ones for current state as well as desired state.
• Exploited the fine business writing skills while documentation of Business Requirements Document and Software Requirement Specifications.
• Can work and adapt to different phases of SDLC in teams and collaborate with individuals in the work unit and help the team resolve conflicts constructively.
• Expert in Tracking and Managing the Requirements using Requirement Traceability Matrix (RTM) that controls numerous artifacts produced by the teams across the deliverables for a project.
• Strong Experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases
• Familiarity with User Acceptance testing (UAT), and writing test cases, test plans and RTM (Requirements Traceability Matrix) for UAT.
• Excellent communication, analytical, interpersonal, and presentation skills; can work and prioritize multiple projects simultaneously.
• Well versed with agile scrum process like facilitation of scrum ceremonies, resolving impediments, enforcing timebox and managing requirements churn.
• Skilled with concepts of Data Warehousing and Business Intelligence like Data Modeling, Data Dictionary, Data Mapping and Normalization. Also worked on extracting data thru writing complex SQL queries.
• Excellent problem solving skills, critical thinking skills and comfortable in working with onshore/offshore model.

TECHNICAL SKILLS

Methodologies: Agile Scrum, Iterative, Waterfall, Waterfall-Agile Scrum Hybrid

Operating Systems: Windows XP, Vista, 7, 8, Mac OS X

GUI Tools: MS Office, Google suite, Lotus Notes, HP PPM, HP SM9

Programming: C/C++

Visualization Tools: MS Visio, Rational ROSE, Mock-up screens

Domains: Human Capital, Finance

ETL/Reporting Tools: Informatica, IBM Cognos, Tableau, SSAS, SSIS, SSRS

Methodology Tools: VersionOne, JIRA, Rally, TFS

Testing/Defect Management Tools: HP ALM/QC

PROFESSIONAL EXPERIENCE

Confidential, Tampa, FL

Business Analyst

Responsibilities:

• Conducted JAD sessions with the stakeholders and external vendor for the requirements elicitation.
• Created the Business Process Flows for proper visualization using MS Visio.
• Worked with the business community to define and analyze the business and functional requirements gathered from the stakeholder and SME’s.
• Created the Software Requirements Specifications by documenting all the business, functional and non-functional requirements, and obtained the sign-off from the stakeholders for the same.
• Liaison between IT, business stakeholders and external vendors in order to understand the business requirements and to recommend solutions that will enable the business stakeholders to achieve their goals.
• Worked with project manager and relationship manager to manage the stakeholders' expectations.
• Ensured the quick escalation of any risks/issues to the leadership whenever there is a risk of delay.
• Created Requirements Traceability Matrix (RTM) for tracing the test cases back to the requirements, ensuring requirements are met in all the phases of the project.
• Updated, maintained and distributed the various documents.
• Developed the test plan, test scenarios and test cases for business to perform the user acceptance testing.
• Managed and facilitated the defect reporting, remediation and daily checkpoint calls with the UAT testers.
• Facilitated the UAT status calls with the business stakeholders.
• Experience working on multiple projects simultaneously.
• Maintained and distributed the various document using central document repository system.

Environment: Waterfall Methodology, .Net, SSIS, MS SQL Server, HP ALM, MS Visio, HP PPM

Confidential, Pennington, NJ

BusinessAnalyst / Scrum Master

Responsibilities:

• Performed the gap analysis to define the current and future business requirements for the new functionalities.
• Conducted JAD sessions, document analysis and one-on-one interviews with the stakeholders for the requirements elicitation.
• Helped project manager in creating proposals and project budget allocations and also worked on Project Charter and Work-Breakdown Structures using MS Project.
• Researched and gained knowledge regarding Bank Secrecy Act (BSA), FINRA Rule 3310, US PATRIOT Act, US GAAP, Sarbanes-Oxley Act and Dodd-Frank Act.
• Created the Business Process Modeling diagrams and UML diagrams such as sequence, activity and use case diagrams for proper visualization using MS Visio.
• Worked on creation of prototypes using HTML/CSS for better visualization and understanding of the software solution.
• Created the Business Requirements Artifact by documenting all the business requirements and obtained the sign-off from the stakeholders for the same.
• Worked on three-tier architecture, Service Oriented Architecture, REST, XML and API.
• Helped the developers in enhancing the GUI by using AJAX programming.
• Created and provided validation rules to developers for client-side validation and server-side validation.
• Utilized SSIS for Extraction, Transformation and Loading; SSRS for report generation of the data to be analyzed from the data warehouse and data marts.
• Wrote complex SQL queries to filter out data from the databases.
• Created Requirements Traceability Matrix (RTM) for tracing the test cases back to the requirements, ensuring requirements are met in all the phases of the project.
• Updated, maintained and distributed the various document.
• Helped the QA team to develop the test plans and test cases to perform the blackbox, performance, load, regression and user acceptance testing.
• Assisted the QA team in defect management and error-reports generation.
• Wrote the user stories, and then the acceptance criteria for the PSPI (Potentially Shippable Product Increment).
• Prioritized product backlog with the help of technical information provided from the scrum team.
• Facilitated all the scrum ceremonies (Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective and Backlog Grooming).
• Implemented the time-boxes and solved the impediments faced by the scrum team.
• Tracked team velocity and sprint progress using Sprint burndown chart and Product burndown chart.
• Motivated the scrum development team to collaborate and self-organize for the maximum productivity and efficiency.
• Involved in handling and management of requirements churn.
• Collected feedback from the various stakeholders and product owner during sprint review meeting.

Environment: Waterfall-Agile Scrum Hybrid Methodology, TFS, AJAX, SSIS, SSAS, SSRS, MS SQL

Confidential, Columbus, OH

Business Analyst

Responsibilities:

• Performed the gap analysis to define the current and future business requirements for the new functionalities by analyzing As-Is/To-Be states.
• Conducted JAD sessions and one-on-one interviews with the stakeholders for the requirements elicitation.
• Gained knowledge of equities, fixed-income securities, hedge funds, and SOX Act and Dodd Frank Act.
• Created the Mock-up screens and Wireframes for an overview of GUI and UML diagrams such as sequence, activity and use case diagrams using MS Visio for proper visualization.
• Wrote the user stories, and then the acceptance criteria for the PSPI (Potentially Shippable Product Increment).
• Done Impact Analysis, Feasibility Study, Cost-Benefit Analysis and ROI calculation in order to be prepared for potential business and technical risks to the system.
• Utilized Informatica for Extraction, Transformation and Loading; Tableau for report generation of the data to be analyzed from the data warehouse and data marts.
• Wrote complex SQL queries to filter out data from the databases.
• Made Requirements Traceability Matrix (RTM) for tracing the test cases back to the requirements, ensuring requirements are met.
• Maintained and distributed the various documents.
• Served the QA team to develop the test plans and test cases to perform the UAT, and defect management and reports generation.
• Walked thru the scrum ceremonies (Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective and Backlog Grooming) and tracked team velocity and sprint progress using Sprint burndown chart and Product burndown chart.
• Motivated the scrum development team to collaborate and self-organize for the to be most efficient.
• Involved in handling and management of requirements churn.
• Ranked product backlog with the help of technical information provided from the scrum development team.
• Imposed the time-boxes and sorted out the impediments faced by the scrum development team.

Environment: Agile Scrum Methodology, Version One, Tableau, Oracle, Informatica, HP ALM

Confidential, New York, NY

Business Analyst

Responsibilities:

• Conducted JAD sessions and document analysis with the stakeholders for the requirements elicitation.
• Researched and gained knowledge of Higher Education Opportunity Act, Student Loan Default Prevention Initiative Act, credit risk, market risk, liquidity risk, unsystematic risk, operational risk, strategic risk, compliance risk, default risk and sovereign risk.
• Done Impact Analysis, Feasibility Study, Cost-Benefit Analysis and ROI calculation in order to be prepared for potential business and technical risks to the system.
• Worked on creation of prototypes using HTML/CSS for better visualization and understanding of the software solution.
• Created the Business Process Modeling diagrams and UML diagrams such as sequence, activity and use case diagrams using MS Visio for proper visualization.
• Created Requirements Traceability Matrix (RTM) ensuring requirements are met in all the phases of the project.
• Utilized SSIS for Extraction, Transformation and Loading; SSRS for report generation of the data to be analyzed from the data warehouse and data marts.
• Wrote complex SQL queries to filter out data from the databases.
• Created Requirements Traceability Matrix (RTM) ensuring requirements are met in all the phases of the project.
• Maintained and distributed various documents to the stakeholders using MS SharePoint.
• Aided the QA team to develop the test plans and test cases to perform the blackbox, regression and user acceptance testing (UAT).
• Helped the QA team in report generation.

Environment: Scrum Methodology, TFS, MS SharePoint, MS SQL Server, SSIS, SSAS, SSRS

Confidential, Springfield, MA

Business Analyst

Responsibilities:

• Facilitated JAD sessions with the stakeholders for the requirements elicitation.
• Performed the gap analysis to define the current and future business requirements and states along with the steps needed to overcome that gap for the new functionalities.
• Created the UML diagrams such as sequence, activity and use case using MS Visio for proper visualization.
• Made the Business Requirements Artifact by documenting all the business requirements, and then Functional Requirements Artifact by documenting all the functional and non-functional requirements, eventually obtained the sign-off from the stakeholders for the same.
• Created Requirements Traceability Matrix (RTM) for tracing the test cases back to the requirements, ensuring requirements are met in all the phases of the project using Rational DOORS.
• Updated and shared the various document using MS SharePoint.
• Assisted testing team to develop test cases to perform blackbox and UAT.
• Helped the QA team in defect management and error-reports generation using JIRA.
• Involved in handling and management of change requests.
• Performed Impact Analysis to study the effect on the project.

Environment: Waterfall Methodology, MS SharePoint, MySQL, MS Project, Rational Requisite Pro

Confidential

Business Analyst

Responsibilities:

• Facilitated and performed JAD sessions, and questionnaires with the stakeholders for the requirements elicitation.
• Created the UML diagrams such as sequence, activity and use case using MS Visio for proper visualization.
• Made the Business Requirements Artifact and Functional Requirements Artifact by documenting all the business, functional and non-functional requirements.
• Ensured the requirements are met by creating Requirements Traceability Matrix (RTM) using Rational RequisitePro.
• Maintained the various document using MS SharePoint.
• Helped testing team to develop test plans and test cases to perform UAT.
• Helped the QA team in management of defects and reports generation.
• Involved in handling and management of change requests.

Environment: Waterfall Methodology, MS SharePoint, MySQL, MS Project, Rational RequisitePro

Confidential

Junior Business Analyst

Responsibilities:

• Conducted document analysis and brainstorming with the stakeholders for the requirements elicitation.
• Performed the gap analysis to understand the current and future state of the system.
• Worked on mock-up screens and wireframes for visualization.
• Made the Business Requirements Artifact and Functional Requirements Artifact.
• Created Requirements Traceability Matrix (RTM) for tracing the requirements.
• Performed UAT with the assistance of the Quality Analysts.
• Helped Business Analyst in handling and management of change requests.

Environment: Waterfall Methodology, Mock-up screens, HP QC

Confidential

Analyst

Responsibilities:

• Business Requirements Artifact and Functional Requirements Artifact.
• Created Requirements Traceability Matrix (RTM) for tracing the requirements.
• Collected the data from various sources to understand and define the problem.
• Analyzed the data using numerical tools like MS Excel.
• Reported daily to the management about the findings and made suitable reports.
• Analyzed the reports to make suitable recommendations as per the reports by doing Cost Benefit Analysis and SWOT Analysis.

Environment: MS Office