Sales Operations Analyst Resume Irvine CA - Hire IT People

Profile:
Sales Operations professional with experiences in Sales Operations, Reverse Logistics, and Product Management. Diverse experiences in multiple manufacturing disciplines provides extensive knowledge in accomplishing tasks efficiently and effectively. Able to work in a team following set guidelines or as a team leader setting standards and expectations in completing tasks.

Professional Experience:

Confidential, Irvine CA 2010 ~ 2012 Aug
Manufacturer of business communications equipment providing scalable end-to-end data and voice networking solutions for businesses ranging in size from small- and medium-sized businesses (SMBs) to large enterprises.Sales Operations Analyst

Prepared weekly MTD revenue reports with forecast vs. actual identifying potential risks.
Prepared weekly Sales progress reports for each business group with forecast vs. actual.
Monitored daily purchase orders for weekly revenue and Sales progress reports identifying possible inventory issues and discrepancies in expected customer orders.
Designed and performed Ad hoc reports and analytics for CEO, VP of Marketing, VP of Sales, VP of Product Marketing and VP of Operation.
Prepared monthly and YTD Point of Sales (POS) management reports. 3rd party POS data and direct sales data were collected, corrected, formatted and uploaded to internal POS database.
Designed and prepared monthly POS reports to VP of Sales of each business group.
Maintained POS database information accuracy.
Prepared monthly Commission reports for CEO and HR.
Prepared monthly SPA (Special Pricing Agreement) reconciliation reports for CEO in conjunction with Finance.
Prepared monthly SPIFFs validation reports for Marketing.
Prepared weekly Channel Inventory report for Management, Sales, Product Marketing and Supply Chain. 3rd party data were collected, validated, formatted and uploaded to internal database.

Confidential, Irvine CA 2009 ~ 2010
Global manufacturer of networking and communications equipment.Sales Operations Analyst

Prepared monthly Sales forecast for management and Supply Chain for inventory planning. Analyzed previous SKU based runrates, seasonality, and Sales pipeline reports.
Managed and coordinated inventory and product related communication across various departments (Sales, Supply Chain, Product Marketing, Marketing and Technical Support).
Prepared monthly and YTD Point of Sales (POS) management reports.
Prepared monthly and YTD customer and SKU level reports.
Prepared Ad hoc reports and analytics for General Manager, VP of Marketing, VP of Sales, VP of Product Marketing, Product Line Managers and VP of Operations.
Prepared weekly Channel Inventory and internal inventory level reports identifying possible shortages and excess based on forecast and MTD booking/ shipping.
Prepare weekly MTD Distribution POS status reports.
Chaired and recorded weekly cross-functional department meetings with closed and open action items.

Confidential, Irvine CA 2004 ~ 2008Product Line Manager

Managed product life cycle from “cradle to grave”.
Set product specifications for new and replacement products.
Managed new and existing manufacturers for new product development and existing products.
Negotiated product pricing for new products and cost-down for existing products with multiple manufacturers.
Collaborated with Marketing to create internal and external product collaterals.
Created internal sales training documents with competition analysis.
Prepared and performed internal product sales training.
Supported Sales for pipeline deals and resolved customer product issues.
Represented the company at various industry tradeshows and provided product demonstrations.
Prepared market trend research analysis, pricing analysis and competition analysis with recommendations.
Prepared Quarterly product roadmap based on market and technology trends.

Confidential, Irvine CA 2000 ~ 2004
Global OEM/ODM manufacturer of networking and communication equipment (Taiwan based).North America Service Center Manager

Part of a team in establishing US based service center for Accton Technology Corporation.
Responsible for day to day operations and communications with US based customers (Alcatel, Compaq, Dell, Enterasys, HP, and SMC Networks) for return and repair services.
Implemented and managed processes, procedures and standards in accordance with customer requirements and company requirements.
Provided first response solution for customer product issues (hardware/ software).
Managed stock and consignment inventory in various warehouses.
Prepared monthly KPI (Key Performance Indicator) reports and various other reports for management.
Prepared monthly Failure analysis reports.
Managed permanent and temporary workforce.

Proficiencies:
Microsoft Excel, Power Point, Word, Citrix, ERP

Education:
BA

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Sales Operations Analyst Resume

Irvine, CA

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