Business Analyst Resume Profile

SUMMARY

25 year experienced business analyst in eliciting requirements, conducting JAD sessions, requirements workshops, surveys, site visits, business process mapping, and SDLC and requirements traceability for applications development. Seasoned performer in design of requirements tools such as IBM Jazz, CLM, HP QTP, Jira, and home grown applications.
25 Years Web/Mainframe Application Development 25 Years Private and Public Sectors Industries
25 Years Agile/Waterfall Development 15 Years Insurance and Health Care
25 Requirements Quality Process Metrics 10 Years Automotive 8 Years State of Michigan
15 Years Requirement Facilitation 8 Years State of Michigan
15 Years Requirements Management/Traceability 6 Years Software Hardware Sales
15 Years Instructional Designer

PROFESSIONAL EXPERIENCE

Confidential

Senior Business Analysts on Affordable Care Act, implementing for the State of Michigan Web applications development agile and waterfall methodology. AS-IS and TO-BE business and system process flow documents, Business requirements documentation Suite PMM-SEM standards, federal regulation documents decomposition, leading facilitation requirements sessions, management of requirements and traceability, testing and change control management. Designing and implementing requirements management tools used of SharePoint, and IBM Jazz CLM for project use.

Confidential

Leading a 4 year 1 company initiative project, developing and implementing a new health insurance product, project manager, business analyst, facilitation, requirements gathering sessions, testing, use case and test case development, quality assurance, on WEB applications development for agile and waterfall large scale projects and system implementation.

Confidential

Managed a 50 Billion investor portfolio of class A space in Lansing/Okemos area.
Developed marketing and retention strategies, one initiative called Walk in the Park resulted in 80 client participation.
Responsible for staff of 13, and all personnel and systems related job responsibilities.
Lead and implemented a successful team peer-to-peer 360 evaluation process.

Confidential

Clients were Jackson National Life Insurance, State of Michigan, Unemployment Agency, Department of Community Health, and Park West Gallery, Michigan State University College of Education, Compuware Corporation, Park West Gallery.
Performed all business analyst skills the client needed on projects, facilitation, eliciting requirements, conducting JAD sessions, requirements workshops, surveys, site visits, business process mapping project coordination, requirements determination and data analysis, process flow documentation, testing, use case and test case development, quality assurance, training, implementation support, COTS and custom built systems large scale global projects and system implementation.

Confidential

Sales executive for scanning, document work flow/document collaborative applications for college and universities, primary accounts were Michigan State University, Detroit College of Law, and Lansing Community College.
Earned Rookie of the Year award for Great Lakes Region, in 2000 and 2001.
Increased off-contract revenue sales at Michigan State University by 38 2002.
Sold and implemented in 2002-2003, the first services contract in Michigan, which included a hardware, software and support system solution for the MSU Health Team, and Food Services divisions.

Confidential

Originally hired in a Business Analyst position, earning promotions senior analyst, then management, with in 2 years.
Developed and managed a highly productive IT BA, QA and Training team, including all aspects of managing personnel, staffing, hiring, training and performance and project management of SDLC.
Confidential
Earned several promotions, last position focused on developing system enhancement requirements and providing internal system training for audience of 600.
Responsible for facilitation, business process, requirements gathering, requirements analysis, technical documentation, procedures, testing, test case and use case development, and quality assurance, system implementation EDS COTS and custom built systems.

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