SKILLS SUMMARY

• Extensive working experience and knowledge of structured SDLC
• Hands-on experience of implementing MS Project Server
• Involved in Project Management and Content Management activities like Project Scoping, Planning, Estimating, Scheduling, Organizing, Directing, Controlling and Drafting remedy procedures.
• Coordinates and assists with the testing of Content Systems as part of upgrades, development projects or initiatives.
• Skilled in writing use cases and functional requirement documents FRD . Also skilled in creating use case diagrams, activity diagrams state diagrams based on UML Methodology and business process flow diagrams using MS Visio and Enterprise Architect
• Expertise in requirements gathering through direct user interviews, workshops, secondary market research, database analysis etc. Experienced in facilitating JAD sessions with business users and development teams to drive out detailed business requirements
• Extensive Business Analysis experience in all phases of Software Development Life Cycle including requirements gathering, analysis, design, implementation, testing and deployment
• Skilled in drawing wireframes diagrams using MS Visio, Axure, MS Paint and SnagIT to provide easy understanding of the application to SME's, Developers, Testers and Quality Analysis professionals. Experienced in using these wireframes diagrams to maintain design consistency
• Experienced in documenting complex business process models using MS Visio and Enterprise Architect
• Experienced in applying software engineering methods such as Waterfall, Rational Unified Process RUP and AGILE in business analysis
• Experienced in gap analysis and impact analysis of software systems and applications
• Experienced in writing specifications for system enhancements based on existing legacy system documentation and procedures. Experienced in mapping data elements for information exchange between systems
• Experienced in defining test cases, creating test scripts, analyzing bugs, interacting with QA / Dev teams to fix errors, performing User Acceptance Testing UAT etc.
• Multi-year experience in coordinating with offshore development and testing teams
• Excellent team player with effective verbal and written communication skills. Proven skills to communicate across all levels of hierarchy in the organization

TOOLS, METHODOLOGIES SOFTWARE EXPOSURE

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Created Wire frames and Activity Diagrams using MS Visio to outline the To-Be screens and To-Be processes respectively.
• Created Functional Requirement Specifications following the Agile Methodology using HP Quality Center.
• Conducted JAD sessions with Sales Rep, Sales Manager, Campaign Analysts and Analysts Managers to identify business rules, functional requirement and non-functional requirements.
• Created As-Is Business Process Models using MS Visio.
• Interviewed SMEs and created business requirements document and functional specification
• Implemented MS Project 2007 and worked extensively on that
• Created many UML diagrams like Sequence Diagram, Class Diagram and Use Case Diagrams
• Have SMEs reviewed the diagrams and obtained sign-off
• Participated in Daily Scrums to report the daily work status.
• Organized and driven Medicaid and Medicare requirements and process meetings with SMEs and obtained input to create Use Case and other UML diagrams
• Conducted Requirement walkthroughs with Developers and QA team to help them understand the requirements and identify feasibility issues, if any.
• Involved in creating Test Cases using HP Quality Center and participated in Manual Testing.
• Maintained Traceability Matrix between requirements and test cases using HP Quality Center
• Used Rational Clear Quest to report defects.
• Conducted Bug Triage with QA and Development team to go over the defects.
• Created Release Notes to support the monthly releases.

Confidential

Business Analyst

Responsibilities

• Responsible for communications between Project Team and other related departments and involved in content management
• Participated in Joint Application Development JAD sessions by convening project sponsors, end-user representatives, development team members, subject-matter experts, technical personnel, and different stakeholders to communicate their perspectives with each other, resolve any issues and come to consensus.
• Participated in the identification, definition and documentation of current business process including the customer service model and how the processing of payments and updates to corporate card features happen in the As-Is world.
• Responsible for the development and maintenance of the content of the firm's intranet and portal systems SharePoint 2003, SharePoint 2007 , client extranets, internal contact management infrastructure and other related enterprise content and search systems.
• Identified Use Cases and wrote Use Case Narratives.
• Worked with the departments, practice groups, administrative department staff and IS Business Relationship staff to ensure that the Content Systems and the content thereof meets and continues to meet the needs of the Firm.
• Worked closely with the development team to help them understand Use Case Narratives.
• Conducted requirement workshops among all project stakeholders to verify and validate the business requirements
• Worked with Project Manager in creating a Project Plan
• Worked on the UML methodologies and modeled many UML diagrams
• Created Activity Diagram, Use Case Diagram and Sequence Diagrams using Visio
• Handled the development of business requirement documents BRD resulting from JAD sessions.
• Gathered Business Requirements from users and used Enterprise Architect for documenting the requirements.
• Involved in maintaining Requirements Traceability Matrix RTM .
• Participated in identifying opportunities and parameters for business process improvements.
• Used the guidelines and artifacts of the Rational Unified Process RUP to release multiple iterations of the deliverable over the span of the project lifecycle propounded early development and base-lining of a robust executable architecture.
• Assisted QA department to write and execute Test plans and Test Cases.

Confidential

Business Analyst

• Responsible for creating and reviewing business requirements, functional specifications, project schedules, documentation and test plans.
• Worked with production staff to identify and map detailed current processes identify gaps and failure points, perform root cause analysis and develop functional requirements that supported overall strategy, goals and objectives.
• Acted as a liaison between the technical staff and the users staff and management .
• Responsible for communications between Project Team and other related departments and involved in content management/ Change control and Version Management.
• Lead client facilitation meetings to gather requirements Inception phase , there after assisted tech leads in Analysis Design of architecture using OOAD approach using UML Rational Unified Process.
• Design a company-wide service catalog that offers a collection of services.
• Present a customized UI for a knowledge base.
• Analyze and design Use Case diagrams, Sequence diagrams, Business Objects, Domain Object Model, and Visio to depict process flows and PowerPoint presentations.
• Implemented Traceability Matrix and User Requirement Specification Document URS verified the functionality coverage.
• Acted as a resource in understanding how IS systems carried out business functions and assisted in ensuring timely and effective implementation.
• Developed timelines for project delivery, and managed projects and resources to successful completion.
• Coordinates and assists with the testing of Content Systems as part of upgrades, development projects or initiatives.
• Involved in developing the test strategy and designed User Acceptance Testing.
• Helped developed QA Test plans for Functional, Integration and System Testing.
• Used Test Director to maintain test cases and test scripts.

Confidential

Business Analyst

• Acted as a liaison between system users, client managers and software development team to gather requirements and document workflows and results of Business Analysis into the Business Requirement Document BRD .
• Converted business requirements into functional requirements, created Functional Requirement Document FRD , managed and maintained requirements traceability using Rational's Requisite Pro.
• Prepared Business Workflow models and used agile software development methodology to build new business processes.
• Re-engineered the business model using data modeling tools like MS Visio.
• Conducted and participated in JAD Sessions periodically with various Subject Matter Experts at various phases of the Development Life Cycle to discuss open issues and resolve them.
• Functioned as a development liaison and advocate to outside departments and end users.
• Worked with User Interface UI team to create report mock up's from wire frames to ensure that functionalities are captured and presented on the front end as per the BRD's.
• Involved in Gap Analysis and assisted the development team to understand the To-Be process.
• Used SQL statements to retrieve data for reporting purposes.
• Supported QA in the creation of release notes and for change management documentation.
• Involved in preparing detailed risk assessment plan.
• Used MS Project to maintain the project schedule and track its status.