Business Analyst Resume Profile

SUMMARY

Technology and Business Integration
Extensive multi-platform, mission-critical, complex implementations, and controls.
Extensive background in information technology, operations, administration, software applications, database management, business processes, project management, business intelligence, infrastructure, vendor management, and communications. Comfortable working with C-Level management to shape the firm's strategic direction and long-term vision. Experienced in leveraging technology to implement strategic goals and implement objectives. Proficient in maximizing current system and early adoption of leading technology. Adept at process improvement and solutions that enhance the strategic business goals and provide return. Team leader, builder and mentor. Effectively working with all levels in an organization.

Areas

C-Suite Stakeholder Presentations Strategic Planning Tactical Execution
System Integration Software Implementation Software Design
Datacenter and Disaster Recovery Data Warehousing Financial Analysis
Project Management Cost Reduction Process Scheduling
Process Improvement IT Security User Alliances
Business Analysis Team Leadership Budget Management

PROFESSIONAL EXPERIENCE

Confidential

Documenting business requirements to build a customer billing system to support the anticipated government mandated health insurance exchange as Hallmark is expecting to pick up 4 million new members.
Worked with business partners and technology to align technology solutions with business strategy: eliciting, documenting and refining requirements for the IT organization.
Provided documentation for the framework and requirements of Agile so that story cards and narratives could be derived for on/off-shore programming.
Coordinated with other project teams to discuss inter-dependencies and overcome any risks/issues

Confidential

Division of Havi Foodservice Worldwide, Privately-held 8B global supplier .
Division had operations in the US and Canada. Over 600M. 14 centers, over 1K employees.

Confidential

Responsible for all corporate and non-corporate systems, infrastructure, hardware, communications,
data center, disaster recovery, help-desk, applications, programming, support, operating budget, capital budgets, capital planning and staffing. Reported to CFO.
Responsible for teams and leadership in:
Implementing technology objectives to meet corporate goals, objective and contribute to the total P L
Selection and implementation of new technology to optimize business processes.
Monitoring, maintaining and enhancing daily operational requirements and SLA.
Control technology operating, capital and contractual expenditure and budgets.
Researching, identify, and select new technologies to enhance user functionality
Consolidation of diverse systems and platforms into unified backbone

Confidential

Design and implementation of centralized and secondary datacenter for disaster recovery.
Web-based customer ordering system, handling over 4000 daily store orders.
Data integration, mining, reporting, problem solving and Key Performance Indicators.
Implement and monitor customer and vendor electronic data exchange
Adept at SQL, Queries, Stored Procedures, Databases, Designing data tools for users
Adept at applying cross functional business needs in SQL processes, analysis and reporting
Hiring, training, maintaining and promotion of technology staff. Vendor, Customer and User negotiation and contractual management.
Build out and support of 14 distribution centers across the US and Canada

Confidential

Information systems consulting firm specializing in mainframe financial applications implementation and consulting for Fortune 1000 companies, federal local governments, university, healthcare, insurance, and energy sectors.

Confidential

Responsibilities included:

Creating and negotiating project bids, proposals, resource planning, and project plans.
Ensure profitability by controlling projects plans, executive and users expectations
Communication and maintenance of change control.
Collaboration with senior management and functional users.
Design and control of technical integration,
Legacy system conversions and master data.
System enhancements and modifications.
User training and documentation.
System testing and Implementation.
Successfully achieved zero bench time.
All contracts completed ahead of time and under budget.
100 customer satisfaction.
Recommended by software vendor to customers.

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