OBJECTIVE:

To contribute to the Business Analysis, Design Development of enterprise level information systems for software applications that support excellence towards organizational activities and client focused systems.

SUMMARY:

• Dynamic and result-oriented individual with excellent experience in Admin, HR and BDM.
• Supported management and staff and assisted with day to day administrative works.
• Extensive project and team management experience covering large and small projects.
• Efficient Business Process Engineer with a thorough knowledge of SDLC.
• Well experienced in using SDLC Water Fall Agile and RUP Methodologies
• In-depth knowledge of UML, Rational Rose, MS Visio, data modeling and other tools.
• Familiar with SQL - standard language for accessing and manipulating databases.
• Conducted JAD sessions and interviewed SME's to gather Requirements.
• Updated information of business process documented and prepared flow charts.
• Demonstrated ability to work actively in different phases of SDLC in teams.
• Strong analytical skills used in business requirements analysis for a variety of industries.
• Experienced in analyzing BRD, FRD and proposed changes as per various requirements.
• Excellent skills of Project Charting, BRD, FRD, Test Plan with status and metrics.
• Proven ability to reduce costs during the Software Development phase.
• Excellent leadership skills in conflict resolution, and team building and staff management.
• Committed, Responsible, loyal, reliable, independent worker with enthusiasm and creativity.
• Self-motivated professional with result oriented skills and abilities for multi- tasking.

ACCOMBLISHMENTS:

• Analyzing Management of Requirements, Business Reengineering, Analysis of Functions, Systems, Risk, Gap and Use cases.
• Experience in Project planning, estimating, tracking, management, providing guidance, and direction for Technology and Infrastructure risks and controls.
• Possess extensive experience in managing projects through the full project SDLC lifecycle, with adequate knowledge allied applications.
• Experience in using methodologies such as SDLC Water Fall , RUP Rational Unified Processing and Agile. User support, problem solving Quality Assurance and documentations.
• Experience in Business Process Re-engineering, Reverse Engineering and production of Release Scope Documentation, Business process Improvement.
• Worked extensively with the QA team for designing Test Plan. Created Test Cases and performed Unit, Functional, Regression, User Acceptance, Performance - testing.
• Highly motivated, organized and results oriented with excellent interpersonal, communication and presentation skills with capability of adapting to new and fast changing technologies.

PROFESSIONAL EXPERIENCE

Confidential

Business Manager / Business Analyst

• Managed virtualization of our QA environment, resulting in an 80 reduction in utilized rack space.
• Created ad-hoc queries, VBA solutions, reviewed data models/flow, oversaw/conducted integration/acceptance testing, prioritized defects.
• Worked with clients and created realistic user requirements and avoid scope creep
• Create ad-hoc reports using querying tools like MS Access, MS Excel, Tableau and BO Query Builder
• Supported to key stakeholders through active participations in cross functional teams.
• Performed JAD sessions to understand the user requirements
• Helped to manage risk analysis and mitigation plans, status reports, and client presentations.
• Developed use cases and activity Diagram with BRD in Requisite Pro and UML on Rational Rose.
• Worked on Requirements Traceability Matrix RTM for functional coverage.
• Developed and presented solutions and mitigation strategies to meet business needs.
• Facilitated JAD sessions, introduced use cases into application development methodology.
• Eliminated redundant tasks and reduced operational costs in a multi-vendor site.
• Streamlined processes with designing and integration of multiple backend applications.
• Documented test cases that matched relevant user requirements and conducted UAT.
• Various documents generated during the project were maintained by using Rational Clear Case.
• Usability testing was conducted to verify whether all the User Requirements and Functionality.
• Prepared BRD with the information gathered from clients and SMEs.
• Developed a Use Case model to maintain the traceability of requirements.
• Evaluated technological alternatives, completed risk assessment and created framework.
• Handled Business Developments and Managements of ICCI while not functioning as Business Analyst in projects.

Confidential

Consultant Business Analyst

• Prepared Business Requirements Document
• Managed projects workflow through project life cycle
• Managed enrollment system for Medicare memberships
• Created reports providing weekly analysis of memberships
• Maintained HIPPA Compliance for vendors and suppliers.

Confidential

Consultant Business Analyst/Project Lead

• Conducted client meetings and system users' interview sessions.
• Gathered detailed business requirements and identified users' needs.
• Worked with Technical Architect to implement change requests.
• Responsible for the creation of Business Requirements and Functional Specifications.
• Reviewed documentation with stakeholders to obtain sign-off and approval.
• Coordinated review sessions with various project stakeholders to resolve open issues.
• Validated system design by working with QA teams for User Acceptance Testing UAT .

Confidential

Consultant Business Analyst

• Created and updated Business Requirement Documents
• Functioned as a liaison between the business units, QA and the technology teams.
• Lead JAD sessions and performed as the lead facilitator through the SDLC.
• Participated in Testing and UAT followed by production verification.
• Organized meetings with the SMEs of the dependent systems.
• Conducted weekly issue meetings with customers.
• Conducted BRD walk thru session with business team, testers and developers.
• Validated financial processing generation of Checks, Claim Payment Record etc.
• Resolved issues related to financial processing of claims on a daily basis.
• Responsible for maintaining the log file of the project worked by all the team.

Confidential

Consultant Business Analyst

• Researched client and internal data integrity issues using SQL database queries.
• Created Excel data files all recorded database
• Analyzed all the recorded data in order to make recommendations.
• Prepared Business Requirements Document
• Managed projects workflow through project life cycle
• Managed enrollment system for Medicare memberships
• Created reports providing weekly analysis of memberships
• Maintained HIPPA Compliance for vendors and suppliers.

PREVIOUS EXPERIENCE

Confidential

Data Analyst

• Created Comprehensive support plan for the inmates in their day to day functions

• Facilitated JAD sessions with SMEs to identify the business flows and prepared BRD.
• Developing a work plan detailing the tasks and effort required to achieve HIPAA compliance
• Worked on data flow analysis for Health Safety Group for strategy and audit validation.

Confidential

Business Analyst

• Gathered, analyzed, correlated, or evaluated information from a variety of resources.

• Created, manipulated, and maintained reports on Excel, Access, Word PowerPoint
• Prepared business process models, defined deliverables, and established critical success factors.
• Developed a Use Case model to maintain the traceability of requirements.

Confidential

Business Administration Manager

• Created, manipulated, and maintained reports on Excel, Access, Word PowerPoint
• Assist in new tool Tableau implementation process.

• Developed a multi-system conversion process that supported new conversion programs.
• Conducted conversion and usability testing across multiple business applications.
• Collaborated with Marketing and presented system demonstrations to potential clients.

• Organized client seminars involving focus groups and documented resulting strategies.

Confidential

Business Manager / Analyst

• Successfully defined and integrated BA role within CRM applications Systems.
• Created requirements documentation BRD Completed workflow analysis.
• Defined requirements and collaborated on the design for several CRM Systems.
• Initiated project involving CRM definition for enterprise business solutions.
• Created and managed project plans, issue logs, scope and resources management.

Confidential

Accounts Executive - Workflow Analyst

• Monitored sales through retailers and distributors.
• Co-ordinate the work and evaluated employees' performance.
• Recruited, trained and supervised the marketing Executives.
• Maintained current knowledge in business, marketplace and Initiated contacts
• Scrutinized and supervised the implementation of strategies.

TECHNICAL SKILLS

• MS Office: Word, Outlook, Power Point, Access, Projects, Excel with Pivot V-Lookups
• Domains: Health Care, Banking, E-Commerce and Hospitality
• Technical Languages: XML, HTML, SQL, PL SQL, UML
• Operating System: Windows XP/NT/ 2000
• Modeling Tools: MS Visio, Rational Rose
• Business Analysis: SDLC, RUP, Agile
• Business Objects: SAP-CRM, SAP-SD, SAP-BW/BI, Six Sigma