SUMMARY

• Proficient Business Analyst with experience in all phases of Software Development Life Cycle: Gathering Requirements, Analysis, Documentation, Implementation and Testing of projects with more than 7 years of IT experience. Smart Working, Motivated, Detail-oriented team player with excellent communication, Leadership, Interpersonal and problem solving skills.
• Experience in various domains like Finance, Retail, Travel and Automotive Industry.
• Extensive experience in gathering user and business process requirement and defining the As-Is business process and To-Be business process
• Experience in facilitating Joint Requirement Planning JRP sessions, Joint Application Development JAD sessions with the business, stakeholders, and the Merchandising team
• Excellent documentation skills including creating Business Requirement Documents BRD , Functional Requirement Specifications FRS and Requirements Traceability Matrix RTM
• Expertise in working with software development methodologies, particularly Agile-Scrum and RUP
• Experienced in creating Use Case Diagram, Business Flow Diagram and Sequence diagram using MS Visio
• Experience in various testing strategies likes Unit testing, User Acceptance testing UAT and manual testing GUI testing, field validation testing, and functionality testing using HP Quality Center
• Data structuring, Data Modeling and building various data models and ERM Entity Relationship Model
• Experience in managing PMO activities like Project Planning, Estimations and Requirements Management for large projects.
• Experience in leveraging user experience methodologies, worked with UX User Experience and Web site design team
• Expertise with analytical reporting using Advanced Excel features like Pivot tables, charts, V-lookup and H-lookup.
• Knowledge of database design and development in SQL Server and Access.
• Good knowledge of different relational databases and writing SQL queries.
• Knowledge of XML language to parse and store data using HTML web pages and design
• Knowledge of iRise software tool for building process flows.
• Strong analytical, pattern detection and problem solving abilities
• Skilled in interpersonal communication and quick to adapt to new environment

TECHNICAL SKILLS

• Areas of Expertise: Project Planning, Scope Development Management, Requirements Elaboration, Business Intelligence, Data Warehousing, SQL, GAP Analysis, User Training, Business Process Analysis Research, Technical and Business Use Cases, UI Design/ Wire Frames, Process Flow Diagrams, Test Planning Execution, Business Process Reengineering, Requirements Traceability, Data Analysis, User Acceptance Testing UAT
• Methodologies: Rational Unified Process RUP , JAD Facilitation, Waterfall Methodology, Software Development Lifecycle SDLC , Agile Methodology, SCRUM Methodology, Unified Modeling Language UML
• Applications/ Software: Microsoft SharePoint, Microsoft BI Stack, Microsoft Dashboard Designer, Microsoft SQL Server 2005, 2008, Report Portal, Excel Services, Mercury/HP Quality Centre, QTP, MS Project, MS Office Suite, MS Visio, MS OneNote, Java, Oracle, iRise, JavaScript, UNIX.

EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Performed requirements analysis and data analysis for process changes, database modifications and report enhancements requested by business users and implementing those in Data Warehouse.
• Acted as a liaison between the Business and Technical teams to deliver requirements deliverables beginning with assisting Senior Business Analyst
• Worked in Waterfall and Agile methodologies throughout all the phases of Software Development Life Cycle SDLC
• Documented use case specifications on the basis of requirements gathered from stakeholders
• Gather requirements by conducting meetings and brainstorming sessions with SMEs of Research Group document them
• Gathered requirements from internal sales and external parts suppliers for automotive Business Intelligence.
• Developed automotive BI reports utilizing Mainframe, Oracle, SQL, PL/SQL, and Toad, MS Access, MS Excel.
• Worked with GUI team for designing the screens and assisted in developing mockup screens and prototyping of the user interface and usability testing
• Designed sequence diagrams and use case diagrams in UML
• Analyzed Data and collected business requirements, identified system interfaces and created the requirements specification document
• Developed Requirement specifications and process diagrams including context, dataflow diagrams.
• Used questionnaire, surveys, JAD sessions and Brainstorming sessions as requirement elicitation techniques
• Framed a detailed agenda for JAD. Facilitated JAD sessions. Took efforts towards completion and finalization of documentation towards the end of JAD sessions
• Analyzed requirement document by identifying ambiguous, incomplete and incorrect requirements, developed attribute matrix and functionality traceability matrix
• Helped in creating a Data Dictionary having the business definition of Data Mapping to map the Logical Data elements in use cases to physical data elements
• Extensively used SQL scripts for extracting data to generate reports
• Involved in risk-management process whereby identified critical areas of business risk and modified the business process to reduce the same
• Worked with our project manager for developing schedules using MS-Project
• Worked and coordinated with offshore IT development and testing teams
• Worked with the QA team for designing Test Plan and Test Cases for the User Acceptance testing UAT
• Developed end user training material and conducted training sessions

Confidential

Business Analyst

Responsibilities:

• Reviewed, analyzed and evaluated business processes, systems, controls and end user needs.
• Conducted stakeholder interviews at all levels of the organization gathering information to ascertain current business processes, risks, and opportunities for change.
• Utilized industry best practices in the areas of data gathering, business process analysis and re-engineering, communications, and change management.
• Responsible for facilitating process improvement teams through a joint process design methodology, mapping current processes, identifying and streamlining value-added activities, mapping new process flows and performing impact analysis and change management.
• Created Need Analysis Documents of the requirements gathered through JAD and JRP individual elicitation sessions using MS Word.
• Facilitated working sessions with stakeholders to design and implement business processes to improve business process performance through data sharing and process automation.
• Performed complex research and analysis to support business operations and presents findings to managers or project leaders.
• Collected and documented business processes as well as business rules. Provided key input in working with users in defining project and system requirements.
• Continuously monitors daily, weekly and monthly performance metrics to identify and help correct performance problems and provide feedback regarding areas requiring attention.
• Responsible for providing process and project management, facilitation, and consulting tools to achieve business objectives.
• Participated in root cause analysis and recommended enhancements or other appropriate actions to improve data flow through for both the business and IT.
• Assisted the Project Manager in setting realistic Project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted Project related presentations.
• Planned and defined system requirements to Wire Frame with Use Case, Use Case Scenario and Use Case Narrative using the UML Unified Modeling Language methodologies.
• Have worked with Schema Architects to create new web services or extend an existing web service.
• Identified internal and external system Requirements, design and configuration set-up.
• Developed strategic partnerships with the Business units to develop a solid knowledge base of the Business line, including the Business Plan, Products, and Process.
• Assisted in development of User Interfaces and prepared screenshots to get business's buy-in on the requirements.
• Designed and implemented basic SQL queries for QA Testing and Report / Data Validation.
• Partnered with the Technical Areas in the research and resolution of System and User Acceptance Testing.
• Worked with Quality Control Teams to develop Test Plan and Test Cases.
• Develop User Manuals, and Training Manuals as per Project Specifications and timelines.

Confidential

Business Analyst

Responsibilities:

• Performed stakeholder analysis to identify key players for project success.
• Identified and involved all key stakeholders, contributors, business, operations and technical resources that must participate in a project and ensured that contributors are motivated to complete assigned tasks within the parameters of the project plan.
• Prepared BRD and FRD to confine the appropriate claim processing system in the systematic way for the users.
• Documented the user requirements Analyzed and prioritized them and converted them as system requirements that must be included while developing the software.
• Developed best practices and suggestions for the improvement of current practices and processes develop recommendations
• The SDLC Methodology was used to initiate the system application in RUP Rational Unified Process.
• Managed, coordinated and maintained project schedules, meetings, correspondence, communicate and act as a liaison between business units including purchasing, sales, accounting and logistics
• Facilitated Joint Application Development JAD sessions to refine and modify the collected requirements from users and proceeded to the functional specifications.
• Played an active role in gathering, analyzing, and writing business requirements.
• Translated the business needs into system requirements and communicated with the business on a non-technical level
• Assisted in building a business analysis process model using Visio.
• Documented the Functional Specifications Document using UML and Visio.
• Scheduled meetings with developers, systems analyst and testers to collaborate resource allocation and project completion using MS Project
• Created use cases using Visio and involved in managing the functional requirements life cycle
• Involved in User Acceptance testing.
• Responsible for creating business flow diagrams using MS-Visio.
• Created product documentation, including online help, printed user manual, and training materials.
• Used quality center for defect management and defect rectification.
• Assisted with Test Cases and developed strategies with Quality Assurance group to implement them. Efficiently responded to client inquiries and resolved discrepancies.
• Identified, prioritized, tested and proved essential business functions to assure compliance with vendor and internal auditing.
• Collaborated with Quality Assurance Analyst in Rational Clear Quest to track defects and used Rational Clear Case to maintain consistency in the builds.