SUMMARY

• About 9 Years of experience as Business System Analyst in diverse domains like Investment Banking, and Commercial Banking.
• In depth knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases like requirements, analysis/design, and development and testing.
• Experience in developing UML use case diagrams, work flow diagrams, data flow diagrams, flowcharts, screen mockups and report prototypes, using tools like Rational Rose and MS Visio
• Solid understanding of gap analysis, requirements management, testing and project plans.
• Practical knowledge of Agile, Scrum & Hybrid SDLC Methodologies.
• Excellent Business writing skills in writing BRD, Use Case Specifications, SRS, FR, NFR, & BR.
• Expertise in requirements gathering using different Elicitation techniques.
• Helped in creating a Data Dictionary having the business definition of Data Mapping to map the Logical Data elements in use cases to Physical data elements.
• Experienced in conducting Joint Application Development (JAR/JAD) sessions with end - users, expert team, development and QA team for resolving issues and making decisions.
• Excellent knowledge in SQL including writing Views & Joins.
• Ability to implement Change Management and Defect Management techniques.
• Expertise in creation of UAT Plan, UAT cases covering different Business, functional and non-functional test scenarios and creation of expected test results & UAT execution including defect tracking and resolution.
• Experience creating test metrics including test coverage, test results, requirement traceability matrix (RTM) and acceptance reports using tools (Quality Center/ HP ALM) and manually.
• Involved in data warehouse at different layers staging, integration, and access
• Experienced in facilitating various scrum ceremonies like Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective and Backlog Refinement for each sprint in Agile Scrum Methodology.
• Collaborated in various types of testing like Functional testing, End-to-End testing, Regression testing and User Acceptance testing (UAT).
• Proficient in developing test plans, test cases and test procedures in manual and automated test environments.
• Certified Scrum Master with practical knowledge of agile practices.
• A Versatile Self-starter with, strong listening, interpersonal, quantitative, qualitative analytical, evaluating & analytical skills.

TECHNICAL SKILLS

Modeling Tools: MS Visio, Rational Rose, Axure RP Pro, and Mockup Screens.

Business Analysis: Rational Suite (Requisite Pro, Clear Case, Clear Quest,) MS Project, MS SharePoint, MS Office, Synapse.

SDLC Methodologies: Waterfall, Agile-Scrum and Hybrid.

Application Tools: Synapse, Team Foundation Server, JIRA, Rally, Bugzilla, Pentaho, Microsoft SSIS, Tibco Spotfire, Tableau.

Testing Applications: HP ALM, HP QC, Selenium.

Data Bases: MS-SQL Server, Oracle.

PROFESSIONAL EXPERIENCE

Confidential, Austin, TX

Sr Business System Analyst/ Scrum Master

Responsibilities:

• Conducted one-on-one and group interviews and facilitated JRP sessions to better understand new enhancements, requirements and project scope.
• Analyzed and documented “as-is” business process workflow and “to be” business work flow and created gap analysis report.
• Created Mockups as part of Functional Requirement Documentation using Auxure RP.
• Created UML diagrams such as Use Cases, Activity Diagrams, and Sequence Diagrams using Microsoft Visio.
• Used BluePrint and Requirement Quality Analyzer tools to create quality user stories for product backlog.
• Used JIRA to manage and track all user stories and estimations.
• Assisted product owner in estimation and prioritization of user stories using MoSCoW and planning poker techniques.
• Performed the role as a scrum master and facilitated scrum related meetings like requirement grooming, sprint planning, reviews, retrospectives and release planning and demos.
• Tracked team and sprint velocity using Sprint burn down/ burn up charts.
• Coached team members on agile principles and providing general guidance on the methodology.
• Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data
• Designed and implemented basic SQL queries for QA testing and report / data validation.
• Created realistic data visualization using Tableau.
• Created Test Plans and scripts, facilitated user acceptance testing and testing strategies with testers.
• Participated in Bug-Review meetings with software developers, QA engineers, managers, and suggested enhancements and solution to the existing application problem from business perspectives.
• Used JIRA to track and manage defect life cycle.
• Performed manual front end testing to check all functionalities of different modules using HP ALM.
• Used SharePoint13 for documentation and collaboration purposes.
• Collaborated with the QA Group to ensure adequate testing of application both before and after completion, maintained quality procedures, conducted UAT Testing, and ensured that the documentation is in place.

Environment: Scrum Methodology, JIRA, BluePrint, Requirement Quality Analyzer, SharePoint 2013, HP ALM, MS Project, MSOffice (Word, Excel, Access), Axure RP, SQL, Jenkins, ASP.NET, Tableau.

Confidential, Strongsville, OH

Business System Analyst/ Scrum Master

Responsibilities:

• Gathered business requirements by participating in JRP sessions, Interviewing business users and stakeholders, conducting one to one sessions and consulting existing system documents.
• Performed GAP Analysis to identify the deficiencies of the current system and to identify the requirements for the change in the proposed system.
• Derived functional and non-functional requirements to create a Functional Requirements Document.
• Used Balsamiq Mockups to create wireframes and web design documents.
• Designed and developed use case diagrams along with use cases using Rational Rose.
• Involved in creation of Activity Diagram, Sequence Diagram and Data Flow Diagram to depict the various processes flow using Rational Rose.
• Created and managed project templates, Use Case Project templates, requirement types and traceability relationships using Rational RequisitePro.
• Used Rational Team Concert to track and help product owner prioritize user stories.
• Facilitated the scrum team to estimate efforts using Planning poker and break down epics to small understandable user stories during backlog grooming sessions.
• Create product and sprint burn down reports along with other reports using suitable velocity to track progress of team.
• Conduct time boxed daily stand up meetings and Scrum of Scrum meetings.
• Worked with SME’s to ensure validating data source, monitoring and reporting on quality of data.
• Helped in validating various SQL stored procedures and joins used in the project.
• Worked on data modeling and produced data mapping and data definition documentation.
• Used Pentaho as a data visualization tool to communicate information clearly and efficiently using statistical graphs, plots, information graphics and tables selected throughout the project.
• Involved in defining the source to target data mappings, business rules and data definitions.
• Created and reviewed XML documents using XMLSpy for WSLA and data mapping.
• Conducted User Acceptance Testing (UAT), regression testing and code review sessions to ensure the functionality of system align with business requirements.
• Used Rational ClearQuest to define test case and test plans along with defect tracking, reporting and report generation.
• Used Synapse for documentation and collaboration purposes.
• Responsible for preparing the Software Requirement Specifications (SRS) document, Functional Specification Document (FSD), creation of Process Work Flows and Functional Specifications.
• Created product documentation including online help, user manual, and training materials.
• Scheduled meetings with developers, system analyst’s (SA) and testers to identify resource allocation and project completion using MS Project.

Environment: Scrum Methodology, MS Project, MSOffice (Word, Excel, Access), Rational Team Concert (RTC), Rational Clear Quest, Rational Rose, Rational Clear Case, Pentaho, Synapse.

Confidential, Wilmington, DE

Business System Analyst

Responsibilities:

• Conducted several requirement-gathering techniques like One-on-One Interviews, Group Interviews and Brainstorming sessions with various stakeholders.
• Facilitated JRP and JAD sessions with stakeholders, end-users, SME’s and QA/Development lead to generate business requirements document (BRD) & functional requirements document (FRD).
• Mapped process flows; assessed AS-IS processes and evolution of TO-BE process solutions; performed Gap analysis as a result.
• Written Use cases, created Behavioral diagrams (use case diagram, Activity diagrams and Sequence diagrams) based on UML Methodology & Business process flow diagrams using MS Visio.
• Create and manage the Requirement Traceability Matrix (RTM).
• Used Axure RP to create mock up screens of the application.
• Used MS SharePoint10 to collaborate across various components, modules and for content management and document management.
• Assisted scrum master in prioritizing user stories using MoSCoW technique.
• Assisted scrum master in various sessions like Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings.
• Used Rally to document and track all User stories and issues throughout the project.
• Efficiently handled the change management process and supported the team to maintain optimal velocity.
• Created dashboards with realistic visualization using Tibco Spotfire, that enables data to be viewed from different perspective with varied customizable options.
• Well versed with Service Oriented Architecture (SOA).
• Assisted in developing data flow diagrams and ER diagrams using MS Visio.
• Extensively queried the database using SQL to validate the various data anomalies and errors being captured.
• Used Selenium to conduct automated functional testing of the application.
• Analyzed the system requirements and developed detailed UAT, Test Plans, test cases, test input data and test procedures using TestNG framework.
• Conducted Functional Walkthroughs, User Acceptance Testing (UAT), and supervised the development of User Manuals.
• Reviewed defect reporting and resolution in JIRA to track project progress against schedule.
• Work closely with members of the Fraud Strategy and Analytics team to better understand the requirements expected with regard to screening and measuring the impact on the business of any identified gaps that are discovered during the course of analysis.
• Liaise with Fraud counterparts globally to ensure effective collaboration and drive excellence in fraud management within Confidential .

Environment: Scrum Methodology, Rally, JIRA, Selenium, TestNG, MS Visio, MS SharePoint10, MS Project, MSOffice (Word, Excel, Access), Axure RP, Java, Java script, JQuery, PL/SQL, Tibco Spotfire.

Confidential

Business Systems Analyst/ Scrum Master

Responsibilities:

• Gathered requirements via formal meetings, brainstorming, surveys and interviews with business users and subject matter experts.
• Conducted gap analysis of the current state of the system and future state of the system to identify area of improvement.
• Assisted project managers in creating proposals and project budget allocations and worked on project charter and work breakdown structure using MS Project.
• Generated mockup screens of GUI to capture front-end system requirements.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams using MS Visio.
• Utilized agile project management strategies to provide required structure.
• Used Team Foundation Server (TFS) to create and manage user stories.
• As a scrum master, facilitated scrum events like Backlog Grooming, Sprint Planning, Sprint Review, Daily Scrum Meetings and Sprint Retrospective.
• Well-versed knowledge of Service Oriented Architecture (SOA).
• Used MS Sharepoint10 for documentation and collaboration purposes.
• Executed SQL queries to test various data and created test data for testers.
• Responsible for identifying and documenting business rules and creating detailed Use Case.
• Conduct and managed User Acceptance Testing along with Smoke Testing.
• Worked on HP ALM to use RTM in order to trace test cases and to ensure all components were tested for functionality and quality as per the requirement.
• Act as a resource in understanding how IS carry out business functions and assists in ensuring the timely and effective implementation
• Developed timelines for project delivery, and managed projects and resources to successful completion

Environment: Scrum Methodology, Team Foundation Server, MS Sharepoint10, MS Visio, HP ALM, MS Project, MSOffice (Word, Excel, Access), Java, Java Script, Balsamiq Mockups.

HDFC Bank, Bangalore, India

Business System Analyst

Investment Proposal Generator (IPG) was developed specifically to support Wealth Management Groups to provide most valuable advisory services to clients on Asset Projections, stock option models, Portfolio Rebalancing, Investment Holdings, Liquidity needs and future goals. The systems solutions advise the clients on wealth management strategies provide clear and complete picture of the client’s assets in position.

Responsibilities:

• Worked extensively to gain knowledge about historical data of the various portfolios of different asset classes handled by the Company
• Engage in requirements and gap workshops with clients. Analyze business needs and develop use-case scenarios to aid and facilitate JAD sessions.
• Built checkpoints to discover requirements specification problems like ambiguous requirements, missing requirements, inconsistent requirements.
• Assisted project manager in project management by keeping track of tasks and timelines; as well as communicating the projects status on a regular basis using MS Project.
• Assisted in formulating testing documents like Test Plans, Test Scripts, requirements Traceability matrix (RTM) and Test summary report.
• Understood the data sources as well as how the extracted and processed to generate different risk reports for fixed income securities.
• Experience in Data Warehouse for the Extraction, Transformations of data from multiple sources & Loading into Data Warehousing.
• Used Microsoft SSIS for ETL process.
• Analyzed and Designed the Data Mart model using Star Schema model with Facts and Dimension Tables.
• Worked with managers in understanding the risk calculation for fixed income securities as well as different risk reports for fixed income securities.
• Made extensive use of Rational Rose to represent the current workflow while documenting system workflows.
• Used HP QTP to run automation testing by creating VBScripts.
• Oversee the build, develop and execute unit test programs, support integration testing and facilitate user acceptance testing to ensure conformance to design and accuracy of implementation.
• Perform production readiness assessment, execute production cutover and conduct go-live support.

Environment: Waterfall Methodology, MS Visio, Rational Rose, Ration RequistePro, MS Project, MSOffice (Word, Excel, Access), HP QTP, VBScript, .NET, Microsoft SSIS.

Geojit Technology Ltd., Bangalore, India

Business System Analyst

The project was to build a web-based application called FLIP ME, which allowed users to trade Equities and Derivatives on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE). This application was an upgrade to an existing trade side system. With this application, retail clients can trade various equities and derivatives. It also provides the facilities of account management, technical analysis, updates and analysts’ reports.

Responsibilities:

• Facilitated brainstorming, interviews, system analysis and JAD sessions.
• Communicated with stakeholders and updated BRD to track issues and progress.
• Managed the weekly progress and project implementation to project manager.
• Worked according to the activities and roles laid down in each phase of software development life cycle created using Water Fall Methodology.
• Presented Weekly and Monthly Project status reports describing the project status to date and the impact of issues and change requests on the project plan.
• Created AS-IS process and TO-BE process workflow to prepare the GAP analysis for the project.
• Designed base template, mockup of Graphical User Interface, webpage lookup field mockup and the report generation feature of the system.
• Created Use Case Specifications according to the business requirements and designed using Rational Rose by creating Activity diagrams, sequence diagrams.
• Assisted the testing team in developing the Test plans for quality assurance based on functional requirements using HP QC.
• Performed User Acceptance Testing (UAT) for various web based and database related applications, interacting with the development and testing teams to improve overall quality of the software based on the business requirements.

Environment: Waterfall Methodology, MS Visio, SharePoint07, HP QC, MS Project, MSOffice (Word, Excel, Access), SQL, MS SharePoint07.

Academics:

Education: Bachelor of Engineering in Information Science & Engineering.

Certification: Scrum Master Accredited Certification (SMAC)