SUMMARY

• Business Analyst with 6+ years of experience in IT as a Business Analyst in the fields of Finance, Banking, Healthcare and Insurance
• Strong skills in Requirement Study, Gap Analysis, Scope Definition, JAD, Recommendations for Business Process Improvements, Development of Procedures, Forms & Documentation, Effort Estimation, Project Tracking and Change Control Management
• Extensively involved in Demos, Presentations, Meetings and Interaction with Management
• Expertise in the functional areas of Account, Contact, Partner Administration, Opportunity, Order Management, ICM, SFA.
• Converted business requirements into functional requirements, created Functional Requirement Document (FRD), managed and maintained requirements traceability using Rational’s Requisite Pro.
• Prepared Business Workflow models and used Agile software development methodology to build new business processes.
• Monitored actual financial performances against budgets and forecasted data to determine business needs.
• Expertise in writing, Maintaining and Executing Test plans, Test procedures, Test Cases and generating software defect reports for the developers
• Identified the areas and modified the Scripts that can be moved to Configuration using Calculated Fields, Business Component User Properties etc.
• Experienced in Service request and change requests based on the new/existing requirements.
• Carry out application fine - tuning and system performance improvement activities.
• Document changes made w.r.t. Application viz, on programs, jobs & schedules etc.
• Ability to work well in fast paced, dynamic team environment, strong verbal and written communication skills
• Excellent organizational and interpersonal skills.
• Quick learner, Self-motivated, Excellent analytical capability, and a team player

TECHNICAL SKILLS

Business Modeling and BI Tools: RUP, UML, SDLC, Microsoft Visio, Agile, Waterfall, Power Designer, Quality Analyst(QA),Business Objects, Web Intelligence, Live Office, Rational Rose, Rational Clear Quest, Tableau, UML,(RUP), UML

Project Management: Workflow Manager, Tools, Configuration,EIM, EAI.

Programming Languages: MySQL, PL\SQL, Visual Basic

Scripts: XML, JavaScript, VBScript

Databases: Oracle7.3/8i/9i/10g, DB2 and MS-SQL 2000

G U I: Visual Basic 6.0

Operating Systems: Windows 95/98/NT/2000/XP/Vista/7/8, UNIX, MS Dos

Software: MS Office Suite (Word, Excel, Access, Visio, PowerPoint & Outlook)

PROFESSIONAL EXPERIENCE

Confidential

Business System Analyst

Responsibilities:

• Served as a liaison between project managers, customers, and software development team to gather requirements and documented workflows.
• Led the team in iterative approach of AGILE development with all the teams members (Requirement, Development and QA teams) reporting to me for issue resolution and each iteration being 2 weeks long.
• Worked with cross functional/multiple business/application teams to gather the functional requirements.
• Developed a crystal report for customer journey metrics that involved analysis, development and scheduling for the customer report on a weekly basis.
• Managed Agile Life Cycle, Product backlog, Iterations/Sprint plan and created user stories and product backlog using JIRA.
• Monitored progress through daily stand-up meetings, bi-weekly sprint planning/retrospective meetings, and end of the sprint demo meeting to customer.
• Identified possible risks & categorized them in appropriate severity level and worked with business to finalize the mitigation plan.
• Identified changes in scope/requirement, created change request & attended change control for approval.
• Validated QA test plan & scenarios against the requirements & created user acceptance test scenarios.
• Performed UAT & participated with business in successful completion of UAT and created training manual for end users to use the application effectively.
• Solely responsible for getting the user stories signed-off by providing end-to-end walkthrough to the Stakeholders.
• Conducted Joint Application Development (JAD) sessions with business unit owners and technical team to capture business requirements and system behavior.
• Responsible to analyze ETL workflow and schemas to optimize load and query performance.
• Interacted with business team to identify business Entities and created Conceptual Data Models using Visio & Rational Rose.
• Performed data analysis to prepare numerous end-of-month reports.

Environment: SQL, MS Project, MS Visio, MS Office (Word, Excel, Powerpoint, Access), Essbase, Abnitio, BO 3.x, 4x, Crystal Reports.

Confidential

Business System Analyst

Responsibilities:

• As a Business Analyst for the existing system, was extensively involved in requirements gathering, modeling and use case preparations for the project.
• Converted business requirements into functional requirements, created Functional Requirement Document (FRD), managed and maintained requirements traceability using Rational’s Requisite Pro.
• Prepared Business Workflow models and used Agile software development methodology to build new business processes.
• Monitored actual financial performances against budgets and forecasted data to determine business needs.
• Functioned as a forecasting and budgeting for client requirement.
• Worked with other Business Analysts, Project Manager and software development team through the life cycle of the Project.
• Re-engineered the business model using data modeling tools using Rational Rose and Visio.
• Conducted and participated in JAD Sessions periodically with various Subject Matter Experts at various phases of the Development Life Cycle to discuss open issues and resolve them.
• Worked with User Interface (UI) team to create report mock up’s from wire frames to ensure that functionalities are captured and presented on the front end as per the BRD’s.
• Worked with different IT & Business groups to understand and determine the Impacts to the Data Warehouse and/or Data Marts for different projects.
• Created and maintained end-to-end data mapping and data conversion spreadsheet.
• Used SQL, Data Warehousing and Data Cleansing for the arrangement of customer data.
• Involved in Gap Analysis and assisted the development team to understand the process.

Environment: MySQL Server, MS Project, MS Visio, MS Office (Word, Excel, Powerpoint, Access), Agile

Confidential

Business Analyst

RESPONSIBILITIES:

• Collection and analysis of the project’s business requirements and transference of the same to development team
• Fulfilled the role of a senior business analyst and drove the entire project
• Designed the business requirement collection approach based on the project scope and SDLC Methodology
• Developed business process models based on Scrum meetings to document the existing and future business processes.
• Performed extensive requirement analysis, including data analysis.
• Gathered requirements for Enterprise reporting system
• Implemented basic SQL queries for QA testing, data validation and reporting
• Drove planning, testing, and implementation of system enhancements and conversions
• Analyzed research on operational procedures and methods and recommend changes for improvement, with special emphasis on automation and efficiency

ENVIRONMENT: Java, Oracle SQL, UML, MS-Office, MS Project, MS Visio