PROFESSIONAL EXPERIENCE SUMMARY

• Over 14 years of diverse experience in Information Technology providing extensive support in Business Analysis, Design, Quality Assurance, Software Testing, and support activities
• Have extensive experience in Healthcare, Finance and Telecommunication.
• Analytical, methodical, and resourceful approach to problem-solving, identifying root causes and corrective actions to meet short and long-term business and system requirements.
• Proven ability to assist the business with creating application road maps, gathering business requirements, and performing effective communications and expectation setting including understanding of business functional requirements matching to technical systems setups and configuration.
• Excellent analytical skills in understanding the business process AS-IS and TO-BE , understanding the functional requirements and translating them to system requirement specifications.
• Experience in software configuration management activities to adhere to CMM level 5 standards, six sigma processes, TQM, continuous process improvement.
• Gained experience in Test Development and Test Execution of various web applications and client server applications
• Testing procedures like black box, white box, regression testing, data driven testing, user interface testing
• Excellent team player with problem solving and troubleshooting capabilities
• Solid skills in LoadRunner, QuickTest Pro, Rational Suite, ALM QualityCenter and PVCS.
• Experience in writing Test plans, Test Cases and Test Scripts.
• Good knowledge of Object- Oriented Analysis and design.
• Experience in Manual and Automated Testing.
• Self-motivated and have strong work ethics.
• Involved in writing programming scripts in TSL.
• Strong skills in performing System, Acceptance, Regression, Stress, Performance, Load, Functionality, Front End and Back End Testing.
• Skilled at assessing client needs, working in a group, suggesting ideas that enhance efficiency and maximize performance, implementing cutting-edge technology solutions, and training/supporting end users.
• Extensive experience, primarily, in the areas of Maintenance, Development and testing of various software systems.
• Experience in conducting GAP analysis, facilitating JAD Process improvement, User Acceptance Testing UAT , SWOT analysis, Cost benefit analysis and ROI analysis.
• Experience developing project management documents such as Schedule document, Lessons Learnt, Gantt Chart, Stakeholder Register, Team Status reports, Project Performance Report.

TECHNICAL SKILLS

WORK EXPERIENCE

Confidential

Responsibilities

• Responsible for executing test management activities for UAT, UCT and ORT.
• Develop comprehensive test plans scenarios scripting and obtain approval from all stakeholders Work Centers, IT and Product . Applies to UAT, UCT, and ORT.
• Responsible for confirming resources required and establishing test team, training plan/courses, communications plan, testing bridge and confirm operating rules for the duration of the testing project.
• Also lead guided other testers and coordinated testing activities hourly progress for the project. Ensure issues are raised notify immediately on critical issues for example testing blockers to IT and the Work Center management team as appropriate .
• Monitored enforce UAT/ORT entry and exit criteria utilizing UAT/ORT project plan to establish timelines, owners, and tracking actual to targets.
• Compile and deliver daily status progress reports in standard formats.
• Executed testing hands-on where applicable and feasible. Define extent during test planning activities as part of resource planning.
• Participated and provided input to Service Realization Test Methodology approved improvement activities.
• Conducted JAD sessions involving SME's, business users, data administrators, system architects, managers and development team in order to create a good business process model.
• Identified the project scope, business objective, feasibilities and risks based on Scope/Vision documents.
• Reviewed test plans and test scripts developed by development team and QA team to make sure all requirements have been covered in scripts and tested properly.

Confidential

Responsibilities

• Responsible for the development of detailed quality assurance test plans, test case scenarios and test cases.
• Develop requirements and specification documentation associated with Treasury Management projects.
• Perform functional, regression and system testing for the PNC Bank application Large transaction broker that collects information from a variety of trading partners for old features, functionality, and enhancements to existing products.
• Frequently utilize Oracle 11g Database for query creation and execution with relation to the developing and executing test cases.
• Log defects using IBM Clear Quest defect tracking systems and discuss defects with developers to clarify findings when needed retest defects to validate fixes and update defect statues accordingly.
• Executes back-end file processing using UNIX Command Line Interface.
• Validate web based systems function correctly to display incoming transactions and reporting statistics.
• Provided testing support for release implementation/deployment to production.
• Provide operational, analytical and research support to Treasury Management operations, technical and business units.
• Attend requirements, high level, detailed design, and code reviews to gain knowledge and provide input from a testing perspective.

Confidential

• Centers for Medicaid and Medicare Services CMS is an operating agency of the Department of Health and Human Services DHHS , administers the Medicare and Medicaid programs. CMS uses automated systems to support both the benefits accounting process and the administrative accounting functions. The system that has been supporting Medicare Claims is separate from the system that supports CMS's administrative accounting functions. CMS is replacing these existing systems with one integrated accounting system known as HIGLAS Healthcare Integrated General Ledger Accounting System . CMS has selected Oracle Federal Financials as the Commercial Off The Shelf COTS application to improve the system's ability to manage the benefits and administrative accounting functions. HIGLAS has been recognized as world's largest implementation in Oracle Financials.
• The current approach to implementing HIGLAS involves the piloting solution i.e. Oracle Accounts Receivables AR , Accounts Payable AP , General Ledger GL , Cash Management CM , Letter generation modules, and associated processes and reports for two Medicare contractors in the first phase.A number of RICEL components such as AR/AP Netting,1099 Extension, Stale Dated Extension, Voids extension and Interface were developed to integrate, automate and simplify the claims processing and Accounting procedure. Complex interfaces are being used for Supplier creation, Invoice Creation and Payment Processing for 274 , 271, 824, 837 ,835 and 811.

Responsibilities

• Managed and responsible for projects, tasks and phases of the projects through ManageNow, Rational ClearCase, ClearQuest, and eRoom for program documentation of Quarterly Release BETA /PMR Problem Management Record testing activities.
• Assisted the Maintenance Team Program Manager with the day to day management of the Integration and Data Conversion testing in the Quarterly Releases. Working knowledge of Federal Accounting and Budget processes within the Oracle modules.
• Liaison between the client and CMS contractors. Served as liaison with other systems, which interfaced with the accounting system to ensure that all requirements were identified and addressed.
• Managed and executed BETA/PMR testing which provided more comprehensive testing to ensure that the new and/or modified code function development improvements worked, not only within the specific component, but across the entire solution and in coordination with the third party system. Supported the development of policies and procedures for business requirements.
• Managed and established comprehensive BETA/PMR test plans that identified the nature and extent of BETA/PMR testing deemed necessary to achieve testing objectives for each of the Quarterly Releases.
• Managed and coordinated an orderly schedule of events which described test methodologies and strategies to be used and identified the entry and exit requirements, as well as, items to be delivered.
• Provided Management Reporting for progress and status for all Business related Work Products/Deliverables.
• Performed requirement gathering, design and development of test plans, test scenarios, test scripts, and test SQL queries.
• Executed and assisted with the functional testing and documentation of BETA/PMR test results. Supported testing of customizations, extensions, configuration of the application for multiple functional modules. Identified problems and subsequent resolutions that will be documented through the project defect reporting procedures. Recommended process improvements to management.
• Analyzed the Financial Reconciliation and Treasury Report of Receivables and Debt collection Activities for each Beta Quarterly Release testing to identify and document any variances within the budget and determined the correct accounting treatment. Extensive knowledge of analytical techniques, practices, research ability, interpreted and compared data to identify problems, report findings, arrived at conclusions, and recommended actions to management.
• Participated in Test Planning Meetings, Status Calls, Peer Reviews, and Knowledge Transfer Training.
• Involved in performing negative testing against HIGLAS system
• Manually testing various Oracle applications core financial modules like AP, AR and GL
• Ensuring that the application functionality was according to the business rules and regulations.
• Creating a Master test plan for Systems Integrations Testing and also creating unit test cases for testing various modules to ensure the environment is ready for an integration testing process
• Maintaining a log of the issues faced during the Data Conversion and Systems Integration testing cycle
• Designing testing strategies with team members to accomplish the system and integration testing goals within the allotted testing time frame
• Validate that data is transmitted across defined interfaces.
• Management of test data within the Oracle system to preserve the relationships between 'existing' and inbound data
• Validating behavior of Websphere components when handling interface data
• Ensuring proper handling of file level errors by Websphere
• Ensuring the proper handling of data errors introduced to verify specific business rules
• Ensuring the proper receipt and processing of data by the Oracle 11i application layer for inbound interfaces
• Ensuring the proper preparation of data for the shared systems for outbound interfaces
• Validating the behavior of Websphere components when handling conversion data

Confidential

Sr. Consultant

Responsibilities

• Involved in gathering business requirement, studying the application and collecting the information from developers.
• Participated in requirement analysis and prepared systems test documents.
• Participated in the test environment setup and in ensuring that the facilities, test tools and scripts are in place to successful perform the required testing effort
• Involved in project planning, coordination and implemented QA methodology.
• Involved in client interaction to take note of the changing requirements and analysis
• Conducted Functionality, Regression Testing, for entire application for various builds in a team environment
• Developed test cases and test scripts using Rational Test Manager for Functionality, Security and Regression Testing.
• Was responsible for weekly status updates showing the progress of the automation testing effort and open issues to be resolved.
• Actively participated in enhancement meetings focused on making the application more robust and user friendly.
• Used Rational Robot to perform Functionality and GUI testing.
• Used Rational Clear Quest for bug tracking and reporting.
• Maintained Test Matrix and Traceability Matrix.