Skills

Please use this table to list the skills noted in the Required/Desired section of the Peoplefluent requirement. In addition, please respond with the years of experience for each skill and the last time each skill was used. Add or delete rows as necessary.

Employment History

Confidential

Senior Business System Analyst

Responsibilities:

• Performed requirement analysis by gathering both functional and non-functional requirements based on interactions with the process owners stakeholders, document analysis, JAD sessions, user interviews, creation of user stories and documented those requirements in the BRD and TRD.
• Reviewed activity reports to ensure that personnel achieve sales quotas, processes claims promptly and credit collections to policyholder' accounts
• Analyzed the AS-IS and TO-BE systems to perform GAP Analysis and make recommendation for system enhancement.
• Assessed the flaws in the existing as-is system and made clear recommendations of business process improvements and BPR, and incorporated them in the to-be system design.
• Wrote Business Requirement Documents BRD and Functional Requirement Documents FRD documents as per the business requirements and process flow.
• Making sure current project requirements are being met by using Requirement Traceability Matrix RTM
• Actively involved in the creation of UML Sequence and Activity Diagrams for certain modules of the application in collaboration with design team by utilizing MS Visio and Rational Rose.
• Managed financial service, which is required for information systems development.
• Created screen mock ups based on the requirements put forth by the SMEs.
• Implemented ACORD for reinsurance industry standards worked in the RUP environment for the elicitation, representation of requirements and in change management.
• Used Rational Clear Quest for all types of change requests, including defects, enhancements, issues and documentation changes with a flexible workflow process.
• Developed and updated data mapping document at each phase of development and logical data modeling.
• Assisted and directly involved with QA team and UAT test strategies, including regression and integration testing, wrote test scripts, end-to-end testing scenarios and test plans, managed testing, defect reporting and change requests.
• Created Use-Cases, BPM, and Requirement documents to document the Business needs.
• Environment: SAS 9.0, Rational Suite Tools, MS-Word, MS-Visio, MS-Project, Informatics, Windows NT 4.0, UNIX, Oracle 8i, PL/SQL, UNIX Sequential Files, MS Access, Dot Net Framework, Java.

Confidential

Senior Business Analyst

Responsibilities

• Documented the artifacts in required formats namely Business Requirement Document, Functional Requirement Document and Business Scenario Document.
• Responsible for gathering requirements through interviews and status meetings with Business users and SMEs from the Operations, Underwriting Property Casualty , BPO and the MGA fronts.
• Conducted JAD sessions to discuss requirements and resolve conflicts between stakeholders
• Capturing requirements in informal and formal sessions while maintaining scope and change control to provide the best quality in all of the assigned jobs and get mutual satisfaction of the business partners/sponsors.
• Responsible for Product Management, Business Process flow, Business Process Modeling and Business Analysis with Document and Records Management.
• Analyzing and translating user-level requirements into a logical design, using UML diagrams, Use Cases and Activity diagrams.
• Performed data mapping, logical data modeling, created class diagrams and ER diagrams.
• Created screen mock ups based on the requirements put forth by the SMEs.
• Participated in working sessions with the PM and SMEs which involved white boarding the scenario flows for gaining better clarity on the requirements.
• Able to bridge the difference between the end user's non-technical point of view and the developer's technical point of view to clarify uncertain requirements.
• Held elicitation workshops and attended demo sessions along with Business Analysts to do the Feasibility study and understand the existing capabilities of the Policy Administration system before customization.
• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Involved in creating the targeted questionnaire for SMEs and Business users for elaborating and getting clarity on requirements.
• Managed financial service, which is required for information systems development.
• Participated in interactions with the Subject Matter Expert, Project Manager, Developers, and the End-Users.
• Environment: Waterfall, MS Word, MS Excel Definition Workbooks , MS PowerPoint, Lotus Notes 8.5, E-room and MS Visio.

Confidential

System Analyst

Responsibilities

• Defined the scope and business rules of the project, gathered business requirements and documented them textually or using models.
• Conducted Interviews, user meetings, JAD sessions, and Requirement Elicitation Sessions for open and pending issues to develop specifications.
• Experienced in interacting with business users to identify their needs, gathering requirements and authoring Business Requirement Documents BRD , Functional Requirement Document FRD and Software Requirement Specification SRS across the deliverables of a project.
• Analyzed trading partner specifications and created EDI mapping guidelines.
• Created Use-Case Model, Sequence Diagrams and Activity Diagrams after accessing the scope of the Project and understanding the graphical representations of complex business processes.
• Performed gap analysis to identify and document the gaps between the existing system and new system.
• Schedule meetings with technical personnel to determine technical parameters for EDI and other related processes, including communication, security, and privacy. Create transaction sets requirements, usually with Microsoft Excel, for transactions such as: 834, 835, 837- I, P, D , 835 Remittances and others.
• Documented Requirement Traceability matrix in Requisite Pro for traceability of requirements through test cases.
• Reviewed test cases written by QA team and made modification for better execution of test cases.
• Performed User Acceptance Testing UAT with the stakeholders and business users fixed the discovered errors and verified it through regression testing.
• Served as the primary point of contact between business and technical staff at all levels.
• Created Use Case diagram, Sequence diagram and Activity diagram for understanding the business processes.
• Environment: Windows, MS Office MS Word, MS Excel, MS PowerPoint, MS Visio , MS Access, UML, RequisitePro, Agile, Rational Rose, Quick test Professional QTP

Confidential

Business Analyst

Responsibilities

• Conducted analysis studies that serve as input to the strategic planning, goal setting, and approach to achieving the goals.
• Involved in gap analysis workshops to facilitate the proper requirements strategy and defined existing business process BPM-Business Process Modeling and identified the gap Gap Analysis between the existing improved business process.
• Worked closely with Business Users to gather and understand requirements for streamlining the Claims Processing System. Prepared business requirements documents BRD and functional requirements FRD .
• Involved in claims and records data mapping and data modeling with technical teams.
• Created screen mock ups based on the requirements put forth by the SMEs.
• Explained the solution model, analyzed functional requirements, prepared Use cases, defined user profiles, defined supplementary requirements, defined assumptions and prepared traceability matrix and validated requirements.
• Conducted joint application development JAD sessions by convening project sponsors, end-user representatives, SME. Also, used Brain storming, Document analysis, and user task analysis for various reporting types like CLUE Comprehensive loss underwriting exchange, Change Report, Claim Count, Claim summaries .
• Helped the PM in initiating the project, preparing the Business case and planning it.
• Interacted with the SMEs and stakeholders to get a better understanding of client graphical representations of complex business processes and gather business requirements.
• Prepared and maintained Requirement Trace ability Matrix RTM in Rational ReqPro.
• Assisted in locking bugs, in order to meet specific requirements and deadlines for successful execution of the project.
• Created Business Intelligence reporting, Performed analysis data/report integration provided functional specification to development team for better understanding of business process and data.
• Created use cases, process flow models, data flow diagrams and logical flow diagrams using UML for various integrations.
• Gathered requirements from the end-users and acted as a liaison between the end-users and the development team and QA team.
• Created QA and UAT test strategies, including regression and integration testing, wrote test scripts, end-to-end testing scenarios and test plans, managed testing, defect reporting and change requests
• Assisted Quality Assurance QA Analysts in creation of various tests by using Quality center.
• Followed the Agile methodology during the entire SDLC.
• Assured that all artifacts are in compliance with corporate SDLC policies and guidelines.
• Environment: Visual Basic, Oracle 11i, MS-Project, MS-Visio Windows 2000 Server, Windows 2000, Rational Tools, RUP, HP Quality Center, Dot Net Framework, Java.