SUMMARY

• Versatile result - driven Business Analyst with 8 years of experience in various industries, Expert in business process engineering, software development life cycle, including analysis, design, development, testing and implementation of software applications, excellent analytical and communication skills, capable of working independently, or as a part of a team.

TECHNICAL SKILLS

Methodologies: Waterfall, Agile

Requirements management: Team Foundation Server (TFS), quality center.

Database: MS Access, SQL Server, Oracle 11g.

MS Office Tools: Word, Excel, PowerPoint, Visio, Project, SharePoint.

Pivot Table, Confluence.:

Business modeling tools: MS Visio, Rational Rose

Reporting tools: Spotfire, JIRA

Testing tools: HP Quality Center, Rally

PROFESSIONAL EXPERIENCE

Sr. Business Analyst

Confidential, Chicago, IL

Responsibilities:

• Acquired domain knowledge and gathered management reporting requirements (Dimensions & Measures) from Retail Management Reporting team, created BRD & FRD (Business & Functional Requirements Documents).
• Conducted detailed data mapping exercises with source system and defined rules in conjunction with Retail Management Reporting team to create an Aggregation layer to suffice various ad-hoc and static Retail Management reporting requirements.
• Dissected CRO Monthly Report, created Data Demand Sheet for Aggregation Layer as well as CRO Monthly Report and participated in Data Modeling Exercise with Modeling team.
• Acquired account level sample data files from Big Data Repository (HDFS) Hadoop Distributed File System to check the availability of data in the repository.
• Liaised and co-ordinate with source system owners, integration team, modeling team, and developers to publish data into reporting portal.
• Designed various test scenarios to create various Management Reports for ad-hoc reporting.
• Acquired signed off on BRD, FRD, and Data Demand Sheet on a timely basis.

Environment: Hadoop, SQL, Pivot table, MS office, Confluence, JIRA, MS Visio

Sr. Business Analyst

Confidential, Glendale, CA

Responsibilities:

• Documented As-Is and To-Be workflows to help improve efficiencies for Marvel's WIP processes
• Documented Channel D test cases and handed-off to the QA team for automation
• Served as the point of contact for all on-going maintenance and support of the WMLS (Worldwide Media Library System) and the Channel D applications
• Gathered requirements and documented user stories for all maintenance and integration projects
• Worked with WMLS (Worldwide Media Library System) maintenance projects to help improve efficiencies for the TV group, Library Technical Services (LTS), Non-Theatrical and Physical Vault group
• Involved in WMLS (Worldwide Media Library System) integration projects and O2I projects to help improve efficiencies for the EMEA group based in the United Kingdom
• Responsible Channel D projects to help improve efficiencies for the DCVI (Disney Characters and Voices International) group
• Coordinated UAT with the business users for new enhancements and bug fixes
• Built and maintained strong customer relationships across various levels of the organization, including the EMEA group in the United Kingdom
• Provided application support for Disney and Marvel's 5th Kind WIP system
• Worked with the Product Owner to provide application support for the OTMM (Open Text Media Management) system
• Collaborated with the Product Owner to ensure the backlog was vetted, prioritized and transparent to the stakeholders and upper-level management
• Developed and maintained the Product Roadmap

Environment: MS Office, SQL, MS Visio, MS Excel, TFS, SharePoint, JIRA, Confluence

Business Analyst

Confidential, Atlanta, GA

Responsibilities:

• Performed Gap analysis on industry best practices for partnering with startups and big firms and current processes within Confidential
• Conducted Gap Analysis on the AS-IS and TO-BE business processes and technology; and identified potential pitfalls, risks, and issues
• Facilitated Joint Application Development (JAD) sessions with all IT group members for communicating & managing expectations and to discuss various means for integrations with current system using an adoption through execution strategy.
• Coordinated and delivered PowerPoint presentations to communicate findings to client and project sponsor
• Conducted detailed and comprehensive Business Analysis by working with end users and other stake holders to identify the system, operational requirements, and proposed enhancements.
• Worked closely with Health care professionals to understand their need
• Designed & reviewed UI screen and layout for Patient portal by using MS- Visio
• Created Test Scenarios, Test Cases and Test Scripts for test execution as described in BRD (Business Requirements Document) and FRD (Functional Requirements Document)
• Led WebEx demos of wire frames and screen mock-ups for offshore development team and explained business logic and functionality in greater detail.
• Assisted in creating User & Integration test plans, test scripts, and reviewed the application to ensure the desired functionality was met and thoroughly tested
• Provided post implementation support and resolved user issues based on priority

Environment: MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), .NET, SharePoint, Oracle, SQL, SWOT analysis, GAP Analysis.

Business Analyst

Confidential, Phoenix, AZ

Responsibilities:

• Performed gap analysis for a process impacted by the project, participate and provide feedback/solutions on end to end review of business requirements and process maps.
• Identify solutions for business needs/problems. Document Business requirements and process maps. Facilitate approvals.
• Perform reporting with in corporation of proficiency in Excel and PowerPoint
• Handled User Experience concepts when developing process maps and business requirements
• Maintained good relationships with IT and vendor partners
• Manage, review and assess Change Requests for work stream impact analysis (as needed)
• Worked with project manager and contribute to the development of project timeline and schedule
• Assisted project manager in maintaining expectations within scope, including change request analysis / impact analysis and change control documentation.
• Developed business use cases, generated UML based diagrams for a better understanding of the user community. Involved in Agile methodology in all phases of the project.
• Recorded project changes on a weekly basis using change data to update the project plan and provide up-to-date information for project status reporting.

Environment: SQL, MS Excel, MS PowerPoint, MS Visio, TFS, Quality center, JIRA, Rally

Business Analyst

Confidential, Columbus, OH

Responsibilities:

• Wrote use cases and test scripts for loan servicing API to interface with legacy software.
• Supported technical teams in community discussions for educating members on API applications functionalities.
• Oversaw system migration, utilizing XML loan data transfer using REST framework.
• Created Requirements Specifications, Use Case Diagrams, High Level and Detailed Process Flows.
• Conducted UAT with the cross-functional business teams to ensure the system was aligned with the vision of the business teams.
• Coordinated and facilitated extensive user interviews and JAD Sessions to gather and analyze requirements.
• Developed functional requirement specifications, creating detailed Story Cards and process flow diagrams to support functional specifications.
• Created Product Backlog, Sprint Backlog and managed User stories.
• Guide the development teams to break down large and complex user stories into simplified versions for execution.
• Test the user stories for accuracy and compliance to ensure undisputed acceptance and validation of stories.

Environment: Windows, MS Office (MS Word, MS Excel), SharePoint, Waterfall, XML