PROFESSIONAL SUMMARY

• Experience in using various requirement gathering techniques like Interviewing, Document Analysis, OOAD methodology and Brainstorming to gather and analyze requirements from the stake holder.
• Requirements Composer Used for requirements definition and management solution that enables organizations to enhance their requirements processes and management capabilities
• Experienced in creating the User Stories in Agile methodology
• Understanding of the Complex systems functionality and defining the requirements from end users view, document the requirements as Business Requirements Document BRD and Functional Requirement Specifications and also assisting the technical team with functionality issues
• Over 8 years of experience in Business Analysis, Business process modeling BPM and Software Validation with proven ability to articulate business values and provide Business Solutions.
• Experience working with Banking Web Portals, Online Retail Banking, Mobile Banking, Asset Management, Health Human Services, Credit Card Processing System, Banking Mortgage, and Loan Origination Services Mortgage
• Excellent knowledge of industry standard methodologies like Software Development Life Cycle SDLC , Iterative Software Development Life Cycle Process as per Rational Unified Process RUP , and Agile using Scrum Creating and getting the Signoff from the stakeholders
• Experience in creating Requirement Traceability Matrix to track the requirement
• Experience in business process modeling, requirements gathering, As-Is and To-Be Analysis, Fit-Gap analysis and feasibility study and Impact Analysis
• Experienced in designing business process models using UML diagrams such as Use Case diagrams, Flow Charts and Activity Diagrams in Rational Rose, and MS Visio
• Date Warehouse used for Subject Oriented, Metadata, Integrated, Time Variant and Non-volatile collection of data in support of management decision processes
• SharePoint Used for intranet portal to centralize access to enterprise information and applications
• Define and initiate projects, and assign Project Management to manage cost, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program
• Knowledge of creating Wire Frame/ Mockup Screen using MS Visio
• Expertise in handling Change Requests and capturing them in the available organization templates and thoroughly analyzing them for the impact on the existing requirement
• Using SQL queries to store, retrieve and modify data from the database
• Experience in assisting testing team in creating Test Procedures, defining Test cases, reviewing and maintaining Test scripts, analyzing bugs, interacting with team members in fixing errors while doing Manual Testing
• Experience in conducting Joint Application Development JAD sessions with End-Users, SMEs, Development, QA team, Onsite and offshore for requirement gathering, walkthroughs and customer interviews
• Experience in working with Third Party Vendors
• Excellent Training skills, maintaining performance metrics, power point presentations facilitation, communicating to users
• Good experience in the User Acceptance Testing UAT . Used JIRA to report bugs
• Participated in creating the user manual for the project developed

Technical skills

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities

• Followed Waterfall Methodologies at initial, due to Business needs Approach to Agile Scrum .
• Created UML diagrams such as Business Flow Diagrams, Use Case, Flow Charts, Process Flow and Activity Flow in coordination with technical team using MS-Visio for Child Support
• Facilitating JAD sessions for communicating and managing expectations of SME's and Stakeholders
• Used Interview and Brainstorming methods to gather high level requirement
• Facilitated sessions and engaged with SME's and appropriate resources to support and plan requirements definitions
• Gathering requirement from various sources
• Document Business requirements, Functional requirements, Use case in pre-defined templates
• Gathered requirement for Food Stamps, Child Support, Benefits Issuance and Control System Payment , and Home Energy Assistance Program
• Experienced in using SharePoint 2010 to access the documents from database to retrieve the data for Benefits payments
• Perform Business Analysis, Eliciting requirements, performing GAP and feasibility analysis, prepare business case and assist technical team in Technical Analysis for Benefits payments
• Data Warehouse Used for subject area for Metadata and is populated from many operational systems
• Used SQL queries to extract key Data elements from BPMN tool to enhance deliverables.
• Developing As-Is and To-Be business process models in the MEGA modeling suite based upon Business process Modeling Notation and Client Standards for Child Support and Benefits payments
• Worked with UAT team to prepare a user document and business process document for reference
• Assisted testing team for successful completion of Integration Testing and Unit Testing
• Ability to take lead and completing the task and perform well under the pressure.
• Successful in maintaining and improving relationship with Line of Business
• Environment: MS Office MS Word, MS Excel, MS PowerPoint, MS Visio , Version One, UML, Share Point 2010, BPMN Mega Tool .

Confidential

Business Analyst

Responsibilities

• Defined the scope of the project based on the gathered business requirements including Documentation of Constraints, Assumptions, Business Impacts, and scope exclusions.
• Analyzed the system from Business perspectives and prepared Business Requirement Document BRD in Credit Card processing system

• Prepared Business Requirement Document and then converted business requirements into Functional Requirements Document FRD and managed it using Rational RequisitePro
• Used Rational Rose to create, analyze and implement Use Case Diagrams, Activity diagrams, Sequence diagrams, Collaboration diagrams and Deployment diagrams.
• Created Wireframe/Mockup Screens to give a look and feel of the system to stakeholders
• Developed an Analysis Model that includes Use Case diagram, Flow Charts and Activity Diagrams that provide the development team a view of the requirements for Credit Card Processing System
• Requirements Composer Used to capture and refine business needs into clear project requirements that drive improved quality, speed, and alignment across the development lifecycle
• SharePoint 2010 used to main point of contact for team developing information architecture, Implementation and visual design
• Initiated Use Case Analysis using UML, which provided the framework for potential use case deliverables and their inter-relationships, and allow for maximizing software reuse
• Implemented Agile Scrum methodology for software development
• Project Management Used to Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent
• Using Different requirement gathering techniques like OOAD, Interviewing and Documents Analysis for Credit Card System
• Metadata is data about data Stored in a repository Contains all corporate Metadata resources database catalogs, data dictionaries
• Analyze Business Requirements and segregate them into high level and low level Use Cases.
• Identified and prepared Use Cases, BPM, Activity Diagrams using Rational Rose according to UML methodology
• Performed GAP Analysis of Client requirements, Generated workflow process and necessary documents for Credit Card System
• Experience in working with Third Party Vendors
• Effectively handled the Change Request using Rational Clear Quest
• Assisted the users with UAT by preparing test data
• Assisted the QA team in designing test scripts, test scenarios and test plan for integration and user acceptance testing UAT and done Manual Testing as Required
• Conducted Training Sessions for Business Users and assisted in designing training materials
• Created Traceability Matrix between Requirements and Test Cases
• Tracked and Reported the defects using JIRA and generated defect summary reports
• Environment: MS Office MS Word, MS Excel, MS PowerPoint, MS Visio , HTML, HP Quality Center. UML, Version One, Share Point 2010, Requirement Composer, Oracle 8/8i, RUP, Window 7, SQL, JIRA, Rational RequisitePro

Confidential

Business Analyst

Responsibilities

• Experience of converting requirement into documents like BRD and FRD along with Use Case
• Gathering requirement from various sources like Keys Business stakeholders and Business sponsor
• Created UML diagrams such as Business Flow Diagrams, Flow Charts, Use Case, BPM and Activity Flow in coordination with technical team using MS-Visio

• Facilitated sessions and engaged with SME's and appropriate resources to support and plan requirements definitions
• Created Business Use-Case Model after accessing the status and scope of the project and understanding the business processes
• Used Interview and Brainstorming methods to gather high level requirement
• Requirement Composer used to Unify teams around a common vision and a shared understanding to raise the quality of the requirements that drive your business
• Followed Iterative Software Development Life Cycle Process as per Rational Unified Process RUP
• Facilitating JAD sessions for communicating and managing expectations of SME's and Stakeholders
• Metadata is stored in a data dictionary and repository insulates the data warehouse from changes in the schema of operational systems.
• Created Mockup Screen/Wireframe using MS Visio
• Experience having a web based application and Web portable for high networth clients
• Successfully handled Change Request using Rational RequisitePro and implemented them on the system
• Worked on SharePoint 2007 to retrieve, modify and edit data from the Database and Implementation more features and functionality
• Object oriented Analysis and Design Methodology OOAD are Technique for Requirement gathering
• Facilitated meetings with SME's in order to gather requirements related to business, data definition
• Prepared monthly Status Reports for Enhancement Requests to the project team that was used in efficient tracking and monitoring of open issues of the project
• Conducted Impact Analysis to check how system will respond to new change request
• Performed manual testing in UAT testing phase and reported the bugs using JIRA as per the severity of the bug
• Created simple SQL queries over the data base
• Assisted the Testing Team in creating Test Case, Test Script, Test Plan and reviewed them and done Manual Testing while Needed
• Involved in weekly walkthroughs and inspection meetings to verify the status of the testing effort and the project as a whole.
• Created Requirements Traceability Matrix based on high level requirement including process and project views
• Worked with UAT team to prepare a user document and business process document for reference
• Environment: C/C , MS SQL Server 7.x/2000, Agile Scrum , Requirement Composer, Oracle 8/8i , UML, Rational Clear Quest, Rational Rose, Word, PowerPoint, Visio, JIRA, JAD, SharePoint 2007

Confidential

Business Analyst

Responsibilities

• Authored Business Requirements Document with project teams. Extracted, discussed and refined business requirements from business users and team members
• Authored Functional Requirements Documents by interacting with development personnel and converted them into Wire Frame/Mock Up Screens for Mortgage System
• Identified Use cases from the Functional requirements and wrote Use Case Specifications and created business process workflow diagrams Activity diagrams and Sequence diagrams in Rational Rose
• Facilitated sessions and engaged with SME's, Business stakeholders to support and plan requirements definitions
• Created diagrams such as Context Models, Event Modeling using MS Visio
• Responsible for all project documentations and served as a liaison between the business team and the project team by assisting in identifying, understanding, and documenting their business needs
• Conducted JAD Sessions to develop an architectural solution that the application meets the business requirements, resolve open issues, and change requests
• Performed Impact Analysis when new functionality were added to the system
• Integrated Rational RequisitePro with Rational ClearQuest and Rational Rose to provide all teams visibility and maintain tractability among requirements, use cases and change requests
• Worked on SharePoint 2007 to retrieve, modify and edit data from the Database and Implementation more features and functionality
• Comprehensively worked with requirement gathering for the Financial System and designed the business requirement collection approach based on the project scope and Agile Scrum Methodology
• Managed all the requirements using Rational RequisitePro and to make requirements available to all team members
• Conducted JAD Sessions to develop an architectural solution that the application meets the business requirements, resolve open issues, and change requests
• Documented workflows according to RUP specifications and adhering to UML standards
• Assisted Testing team in developing the test plan and test script to be used in testing based on business requirements, technical specifications and/or product knowledge
• Assisted project manager in analyzing risks and assessing their impact on the project
• Provided key project inputs by working with users in defining the project and system requirements
• Created simple SQL queries over the data base
• Conducted User Acceptance Testing of system, developed and maintained quality procedures and ensured that appropriate documentation was in place
• Environment: SDLC, HTTP, Ms Visio 2000, MS Excel 2005, Oracle 8/8i, CSS 2.0, Test Director, Microsoft Office 2005, Rational RequisitePro, SharePoint 2007, HP Quality Center

Confidential

Business Analyst

Responsibilities

• Worked with Subject Matter Experts SME's during requirements gathering to get a better understanding of Business Processes
• Followed the UML based methods to create: Use Cases, Activity Diagrams and Swim lanes
• Maintained and tracked stakeholders requests for enhancements and changes using Unified Change Management tool UCM such as Rational Clear Quest
• Used the guidelines and artifacts of the Rational Unified Process RUP to strategize the Implementation of RUP effort in different iterations and phases of the Software Development Life Cycle waterfall
• Gathered and understood User Requirements through user interviews and Brainstorming sessions. Analyzed the Requirements and created the Business Requirements Document BRD , Functional Specifications document FSD and Use case Specifications using Requisite Pro
• Analyzed As Is Process Flow and Designed the To Be Process Flow to determine what needs to be done for improvement
• Tracked the project using MS Project and presented various analyses to the business users
• Assisted the QA team in designing test scripts, test scenarios and test cases for integration and user acceptance testing UAT
• Conducted the requirements and design walkthroughs with designers, developers and Business stake holder
• Developed the Test Plan/Strategy and oversee the complete system testing process and ensure that tests results adhere to the functional specifications
• Developed Business Process Flows using MS Visio
• Created Wire Frame using Ms Visio
• Conferred periodically with business units, technical programmers and QA Team throughout the lifecycle of the project to track progress, identify changes and to ensure changes are communicated to both the business unit and technical staff
• Developed the Test Plan/Strategy and oversee the complete system testing process and ensure that tests results adhere to the functional specifications
• Assisted in execution of the test scripts and test cases and validated the test output
• Clarified requirements for Test script and test case generations
• Created Requirement Traceability Matrix to track requirement
• Conducted Training Sessions for Business Users and assisted in designing training materials
• Environment: Oracle, J2EE, RUP, UML, HTML, Rational Requisite Pro, Rational Clear Quest, MS Project, Word, PowerPoint, Visio, Test Director, Load Runner