SUMMARY

• A result oriented Business Systems Analyst and a Data Analyst with 10 years of extensive experience in the field of Information Systems, Business Analysis, Business Modeling, Document Processing, Data Analysis and Business Intelligence (BI) with a sound knowledge of different phases of software development life cycle (SDLC) including analysis, design, development, testing, Implementation and maintenance.
• Excellent knowledge of Product Development Life Cycle, Project Development Life Cycle, Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), Waterfall, Agile, iterative Software Development Life Cycle Process as per Rational Unified Process (RUP) for Business Analysis, Data Analysis and Requirement Analysis.
• Expertise inBusinessAnalysis, Data Analysis, Scope Validation, Product backlog, Prioritization, project timelines and project milestones.
• Diversified domain experience in Finance, Telecom, Energy, Automobile, Banking, Mortgage and Insurance.
• Extensive experience in Conceptualization to Implementation with experience in Requirements Gathering, Documentation, Workflow Preparation, Process engineering, Process re - engineering, Process Mapping, Data Mapping, Scheduling, Capacity Planning, Data Science, Data/Statistical Analysis and Data Testing.
• Proficient in performing Gap Analysis, by evaluating the key differences between the AS-IS and the TO-BE system and identifying the key requirements for System Re-engineering.
• Performed Feasibility Analysis and Impact Analysis by identifying and gathering requirements for both Functional and Non-functional teams.
• Experience in user requirements gathering, creating System Specifications, System Implementation, and facilitating the construction of Business Rules Engine by applying RUP Methodology, using UML and MS-OFFICE Products.
• Experience working on Big Data Projects, Application Development, Enterprise Information Architecture, Enterprise Data Modeling (EDM), Integrated Data Warehouse (IDW), ETL Processes, OLTP, OLAP, Data warehousing, Dimensional Modeling, Data Management, Data Governance and Business Intelligence (BI).
• Strong skills Confidential working on databases like Oracle, Sql Server, My SQL, SQL (for database querying), Data Analysis, Data Mapping, and Data Profiling.
• Exposure to ETL (Extract, Transform and Load) process through Informatica, ETL Frame works and Visualization tools like Tableau.
• Proficient in gathering and documenting the Business Requirement Document (BRD), Functional Requirement Specifications (FRS), Requirement Traceability Matrix, software development plan.
• Experience working with reporting tools like Business Objects, Cognos, Crystal Reports and OBIEE.
• Experienced in Requirements Gathering using Joint Application Developments (JAD) sessions, Walkthrough, Interviews, Workshops and Rapid Application Development (RAD) sessions with end-users /clients /stakeholders /product owner /Business owners and the IT-Group.
• Proficient in Preparing Business and System Use Cases and supporting all the documents with UML Diagrams such as Use Case Diagrams, Class Diagrams, Activity Diagrams, Wireframes, Data Flow Diagrams, Sequence Diagrams, Process Flows (Business and System) using UML Modeling tools.
• Experience in creating and presenting Baselined (Frozen) and Living Documents like Risk Register, Project Plan, and Scope Documents.
• Extensive experience with writing Story cards/ User Stories for the functional development and conducting sessions, methodologies like Waterfall and Agile.
• Expertise in participating and writing Test Plan, Test Case, Test scenarios and Test Results for data validation and to ensure data quality.
• Participated and coordinated in testing phase from Load Testing, Integration Testing, Regression Testing, Security Testing and User Acceptance Testing (UAT).
• Highly analytical in developing the methods and measures to meet requirements and solve any issues.
• Experience in conducting Reviews and Sign-Off sessions with the product owners and Stakeholders.
• Facilitated Change Management across entire process from project conceptualization to testing through project delivery, Software Development and Implementation Management in diverse business & technical environments, with demonstrated Leadership Abilities.
• Excellent Communication Skills and ability to work effectively with Architects, Data Modelers, Programmers, Testers, End Users, Management and Executives in order to translate business requirements into an effective solution and serve as an effective communication channel.
• Experience working on different projects like service oriented, product oriented and result oriented in different domains.
• Experience in creating and presenting Pivot tables, Documents, Data sheets, Mockups, Prototypes, GUI Screens, Excel sheets.
• Experience working on application development projects using .Net and Java (Object Oriented programming).
• Experience in providing training to juniors and other resources on concepts like Data Warehouse, ETL Processes, OLAP and OLTP.
• Self-starter with great leadership skills and demonstrated high aptitude in implementation of large scale projects.
• Ability to work in harmony with different cross functional teams in multiple time zones (off-shore and on site).
• An attention to detail, result focused, analytical, good communicator with Effective Time Management Skills and consistent ability to meet deadlines.

TECHNICAL SKILLS

Methodologies/Process: SCRUM, Waterfall, Agile, Iterative, RUP, and Spiral.

Modeling Tools: UML, Rational Rose, JIRA, SAS, MS Visio, MS Project.

Programming Languages: C, C++, .Net, MS ACCESS, JAVA, SQL, PL/SQL, JAVA SCRIPT (JS), Web Services and HTML.

Database: MY SQL, MS Access, Oracle 10g/9i, SQL Server, Netezza, Teradata.

ETL/BI Tools: Informatica Power Center, SSIS, SSAS, SSRS, Business Objects, OBIEE, Cognos, Tableau.

Operating Systems: Sun Solaris, UNIX, Windows 2000, XP, 2003, and Vista.

Business Applications: MS Word, Excel, Access, Power Point, Outlook, Oracle PLM, MS Share Point.

Other Applications: TOAD, SQL Plus, Lync, SAP ECC, SAP OER, SAP BW, Skype for Business, Balsamiq, ForeUI, Gliffy, Uber Conference.

PROFESSIONAL EXPERIENCE

Confidential, Dallas, Texas

Sr. Business Systems Analyst / Data Analyst

Responsibilities:

• Understanding Business Processes of Confidential and suggest necessary solutions that align with the operational processes/needs.
• Involved in creating Proof of Concept (POC), RFI, RFP, Solution options, return on Investment (ROI), Budget Estimate, Cost benefit Analysis, Build or buy decision process, Financial Analysis and Technical Feasibility Study during project Initiation phase.
• Responsible for understanding the Vision, Scope, Coordinating and Facilitating meetings, Workshops with Business Owner and Scrum Team in eliciting Epics, User Stories.
• Responsible for eliciting Data, Functional and Non-Functional Specifications, Business Rules Authorization from stake holders through workshops and contribute to final solution.
• Eliciting the Requirements from thebusinessowners for conceptual understanding of thebusiness functions, analyzing and presenting artifacts like Business Requirements (BRQ’s), Report Requirements (RRQ’s), Functional Requirements, Non-Functional Requirements, Data Requirements, User Requirements, Architectural/ Design Requirements, Activity Diagrams, UML, GUI Screens and Mockup Screens.
• Preparing artifacts like Master Attribute List, High Level SSA (Source System Analysis), Source to Target Data Mapping Sheet and Use Cases.
• Support and facilitate the SME’s and Enterprise Data Architects in analysis during Conceptual, Logical and Physical Data Modeling in design phase and to build future report system.
• Work closely with Design, Dev and Technical Architects to fully identify the aspects of the data, Functional and architect level requirements.
• Responsible to perform analysis on existing and proposed systems, data requirements, Validate and Review the artifacts, documenting the related business concepts, Process Flows, Calculations, Reports and Screen layouts.
• Responsible for preparing a strategy for analysis, dividing the complex issues into sub-tasks to gain control over the issue analysis.
• Interact with Senior Management to provide estimate, status and issues on report decomposition.
• Onboard, train, assign and review report decomposition approach with the team members
• Validate decomposition approach and assign report pages to team and help team members in setting client interviews, conduct requirement interviews and walkthroughs, reviews and escalation.
• Responsible for supporting testing team with necessary inputs and coordinate (onsite and offshore) Dev and Testing Team for data validation and data quality.
• Analyzed large data sets and provided migration logic for deriving data from multiple tables to ETL load.
• Responsible for reviewing and supporting QA activities for data validation and data quality by supporting technical writers in writing test cases, test scenarios, test plan and coordinating with the testing team
• Participated in System Testing, Integration Testing, Black Box Testing, Grey Box Testing, Regression testing, Security testing and User Acceptance Testing (UAT) for Business Rules testing and validation.
• Collaborate with IT team to resolve queries, defects and escalations.
• Strong knowledge and experience in Architecture, Statistical Analysis, Data Science, Dimensional Modeling, Data Modeling, Data Warehouse Concepts, Data Mining, Informatica, Tableau, Business Objects, Data Dictionary, Batch Processing (Autosys) and other BI tools and concepts.
• Coordinate with various stakeholders globally for additional documents pertaining to system access, reporting logic, requirement gathering and document review for the reports being submitted by Chief Risk Officer (CRO) to the board of Basel Committee on Banking Supervision (BCBS).
• Responsible to engage and facilitate workshops with developers and technical architects as well as end users and change teams for the smooth functioning of the project.
• Strong in writing SQL queries using operators, Joins, sub-queries, stored procedures and data manipulation commands.
• Experience in Fixed Rate, Adjustable Rate Mortgage, Front Ratio, Back Ratio, LTV Ratio, Debt Ratio, Wealth management, Annuity, Actuarial Process and Claims management.
• Very knowledgeable about Investment banking, Asset Management, Portfolio Management, Risk Management, Mortgage approval, Mortgage settlement, Market Data, Derivatives, Foreign Exchange, Mutual Funds, Bonds, Equity, Debentures and Fee/Costs.
• Extensively used MS Visio, MS Office Suite, Informatica, Cognos, Tableau, Balsamiq, Oracle, Peoplesoft, SAP, XML, Excel, SQL, TOAD, SQL Developer for delivering my tasks and Lync, MS Share point for Communication.

Confidential, Bellevue, WA

Business Analyst / Data Analyst

Responsibilities:

• Understanding Current Business Processes, Business Support Systems (BSS - SAMSON, RPX, MPCS, AMDOCS, Net Cracker) of Confidential and different Line of Businesses (LOB).
• Involved in creating Proof of Concept (POC), RFI, RFP, Solution options, return on Investment (ROI), Budget Estimate, Cost benefit Analysis, Build or buy decision process, Financial Analysis and Technical Feasibility Study during project Initiation phase.
• Involved in range of tasks from Business Analysis, Data Analysis, Statistical Analysis, Scope Documentation, Logic Flowcharts, Process Engineering, Program Design, Implementation, IT Development, New Process Improvement opportunities, Change Request and Support for the entire track.
• Responsible for facilitating Sprint Planning, Sprint Review, Retrospective meetings, daily stand up meetings, prioritization of tasks and Product backlog for PRODUCT, Extended Tracks.
• Responsible for understanding the Vision, Scope, Coordinating and Facilitating meetings, Workshops with Product Owner and Scrum Team in eliciting Epics, User Stories.
• Eliciting the Requirements from theproductowners for conceptual understanding of thebusiness functions, analyzing and presenting artifacts like Business Requirements (BRQ’s), Report Requirements (RRQ’s), Functional Requirements, Non-Functional Requirements, Data Requirements, User Requirements, Architectural/ Design Requirements, Activity Diagrams, GUI Screens, UML and Mockup Screens.
• Preparing artifacts like Master Attribute List, High Level SSA (Source System Analysis), Source to Target Data Mapping Sheet and Use Cases.
• Strong in analysis of data, ability to collect, organize, analyze, documentation and validation with attention to detail and accuracy, review, report writings and presenting findings to the team.
• Responsible for gathering requirements for IDW and mapping them to different systems like SAMSON, RPX, Metro PCS, AMDOCS, Net Cracker and SAP Applications SAP OER, ECC, BW, FADS system.
• Created S2T mapping artifacts by performing reverse engineering on AMDOCS, Net Cracker, SAMSON, RPX billing systems by writing SQL queries to understand the architecture and data stored in the billing systems.
• Facilitating the Scrum team in determining and validating potential Data Sources, Business rules authorization, building Validation plan, and communicating the reports in different environments.
• Responsible to work with technical team to translate the business and report requirements for dashboards and reports into interactive mockups.
• Responsible for performing Data Analysis, interpret data and analyze results using statistical techniques.
• Responsible to access the legacy systems and do the High Level Source System Analysis, Source to Target Mapping (S2T), Data Analysis, Data Flow, Logical flowcharts, Work Flow, Master Data Management, Data Governance, Data Cleansing, Data Profiling and Data Mapping.
• Participated in Feasibility Study Performing System Impact Analysis, including upstream and downstream impact.
• Performed GAP Analysis to understand the difference between AS-IS and To-Be systems and identified the key requirements.
• Support and facilitate the SME’s and Enterprise Data Architects in analysis during Conceptual, Logical and Physical Data Modeling in design phase and to build future report system.
• Participated in Design Phase, including information architecture and workflow analysis, Visual Design, Page Design and Rapid Prototyping.
• Assisted SCRUM team in documentation, wireframes, UI Mockups, Test Plan, Test Cases and Test Reports.
• Working on different tracks of the IDW Teradata- Migration project - PRODUCT Management, Finance, Sales & Marketing, Accounting, Revenue, GL Accounting, Subscription, Order Capture, Order Management, and Supply Chain Management.
• Closely worked with different teams like Business Transformation, Technical, Enterprise Data Architect, Design, Development and Testing teams.
• Responsible for communicating verbally and in writing with Business Owners/Product Owners, Scrum Team, Management, Technical and Non-Technical personnel.
• Responsible for supporting testing team with necessary inputs and coordinate (onsite and offshore) Dev and Testing Team for data validation and data quality.
• Analyzed large data sets and provided migration logic for deriving data from multiple tables to ETL load.
• Responsible for reviewing and supporting QA activities for data validation and data quality by supporting technical writers in writing test cases, test scenarios, test plan and coordinating with the testing team
• Participated in System Testing, Integration Testing, Black Box Testing, Grey Box Testing, Regression testing, Security testing and User Acceptance Testing (UAT) for business rules validation.
• Used SQL and Reporting tools like Business objects, for querying and generating ad-hoc reports.
• Responsible for preparing Pivot Tables, PPT Presentations for workshops using MS OFFICE Suite (word, Power Point, Excel) and MS Visio for both Business and Technical personnel.
• Responsible for scheduling meetings, driving the discussions, capturing meeting minutes, sharing the business rules and business requirements with the extended team by posting every important document on the Share Point.
• Supporting Project Manager in developing the Project Plan and providing weekly report for Finance, Accounting, Product and Foundation Tracks.
• Experience with Product Catalog Solutions, Engineering Products, Retail and Wholesale businesses of Confidential .
• Conducting review, sign-off meetings and share the signed off, Scope Lock, HOT documents with the Extended Scrum Team.
• Participating in Change Request Management, Release Readiness Reviews, Mile stone Reviews, Go-live/ Release dates meetings and coordinating with the Release Management Team.
• Responsible for handling Escalations, Grievance Handling, Road blocks and Report Progress for ensuring delivery on time.
• Strong knowledge and experience in Architecture, Statistical Analysis, Data Science, Dimensional Modeling, Statistical Modeling, Data Warehouse Concepts, Data Mining, Informatica, Business Objects, OBIEE, Data Dictionary, Batch Processing (Autosys) and other BI tools and concepts.
• Providing training to junior resources on Data warehousing concepts, BI tools, OLTP, OLAP, ETL processes, client-server architecture and visualization tools (Tableau).
• Used SQL for querying databases to analyze the legacy systems data and to do high level data analysis.
• Strong in writing SQL queries using operators, Joins, sub-queries, stored procedures and data manipulation commands.
• Very knowledgeable about Tele Communications, different features like Video, Broadband, Phone, Messaging, Wifi, International Roaming, International Calling, Infrastructure, Network and Engineering product of Telecom.
• Extensively used MS Visio, MS Office Suite, Informatica, Business Objects, Tableau, Balsamiq, JIRA, Oracle PLM, SQL, TOAD, SQL Developer for delivering my tasks and Lync, MS Share point, Troom for Communication.

Confidential, Atlanta, GA

Sr. Business Analyst / Data Analyst

Responsibilities:

• Understanding theBusinessProcesses, Operations Support Systems (OSS) and prepared Blueprint documents based on standard templates.
• Understanding the Scope and preparing the RACI Chart, Project Plan, Work Breakdown Structure, Process Engineering, Statistical Analysis, Preparing Logic Flow Chart for complex applications and Critical Path Analysis.
• Responsible for identifying the Milestones, Preparing High Level Resource Plan, Creating Initial Time Line (Schedule), support Project Manager in Project Planning and Progress Reporting.
• Responsible for leading Junior Business Analysts Confidential program level by organizing, assigning work and reviewing their work.
• Facilitating meetings, workshops with Stakeholders and Technical Team in eliciting the Requirements from thebusinessowners for conceptual understanding of thebusiness functions.
• Responsible to elicit functional and nonfunctional requirements, Business Rules for AMDOCS billing system.
• Responsible for analyzing and presenting artifacts like Business Requirements, Functional Requirements, Non Functional Requirements, Data Requirements, Derived Requirements and GUI Screens to ensure implementation of Final Requirements.
• Support and facilitate the SME’s and Data Architect in analysis and designing Conceptual, User Centered Design (UCD), Logical and Physical Architecture in design phase.
• Responsible for varies tasks like Visual and Page Design, Rapid Prototyping, User Research, Validation, Usability, Workforce Planning and Management, Low level test strategy implementation etc.,
• Facilitating the Data Modeling Team in doing Source to Target Mapping by providing Source System Details.
• Responsible to understand and analyze how the upstream and downstream applications will affect and work on compliance issues.
• Responsible for performing system analysis Confidential various phases, implementing data collection systems to optimize statistical efficiency, Validating requirements and ensuring the data quality.
• Responsible for developing application requirements and maintaining Traceability Matrix.
• Followed SCRUM methodology in implementation of SDLC process supporting Product Owner for researching for User Stories.
• Acted as a Scrum Master for Sales Track, scheduling and facilitating Stand-up meetings, Sprint Planning, Sprint Review, Retrospective meetings, prioritization of task and backlog.
• Assisted SCRUM team in documentation, wireframes, Activity Diagrams, GUI Screens and Mockups.
• Customized the Master data that includes Organizational structure,BusinessPartners and Products for Sales Scenarios.
• Responsible for performing data analysis, Interpreting data and reports using statistical tools.
• Performed the required customizing settings for Partner processing.
• Worked on projects involving Business Areas - Transaction Processing, Contract Management, Master Data Management, Data Center, IT Infrastructure & Security, Data Governance, Accounting and Sales Order Management.
• Involved in configuration of customer interaction center (CIC).
• Configured UI views and assignment blocks as per thebusinessprocess requirement.
• Involved in configuration and customization of Agent Inbox, Interaction Record, and CIC Web client.
• Involved in configuration and customization of Navigation Bar, Transaction Launcher, Broadcast Messaging, and Interactive scripting.
• Responsible for reviewing and supporting QA activities by supporting technical writers in writing test cases, test scenarios, test plan and coordinating with the testing team.
• Facilitated Dev and testing team with required documentation and participated in AMDOCS systems testing activities.
• Responsible to facilitate AMDOCS testing team in Test Plan, Test Case, Test scenario and bug review meetings to ensure end product meets business requirements.
• Involved in all types of testing for data validation and data quality viz. System Testing, Integration Testing, Black Box Testing, Grey Box Testing, Regression testing and Security testing.
• Responsible for handling Off-Shore Team Escalations, Road Blocks, conducting review and sign-off meeting and solicit feedback on artifacts.
• Participated in User Acceptance Testing (UAT), Defect Management, Bug Review Meetings, Production and Go-Live activities.
• Familiar using Informatica and Reporting tools like Business objects (BO), OBIEE for generating ad-hoc reports.
• Used tools like TOAD, SQL, MS OFFICE Suite (word, Power Point, Excel), MS Visio, Balsamiq, Tableau and JIRA for delivering my tasks.
• Experience in writing SQL queries to analyze the legacy systems data in Oracle and SQL Server using operators, Joins, sub-queries and stored procedures.
• Very knowledgeable about different terms, technologies, practices of telecom including features like data, text, messaging, international roaming, data roaming, international calling, Infrastructure, networking, phone, broadband and video services.
• Very knowledgeable about Data warehousing concepts, Data Mining, Analytical Modeling, Data Modeling and Normalization.

Confidential, Charlotte, NC

Business Systems Analyst

Responsibilities:

• Involved in creating POC, RFP’s, Solution options, return on Investment (ROI), Cost benefit Analysis, Build or buy decision process, Financial Analysis and Technical Feasibility Study during project Initiation phase.
• Responsible for defining scope, creating RACI Chart, Project Plan, Work Breakdown Structure, Milestones, Deliverables and presenting the progress to the management.
• Eliciting customer requirements from various end users across organization through surveys, interviews and JAD sessions for a major road-map initiative development project.
• Gathered Business Requirements and developed component Models and based on them developed As-Is Business Process Models for both Confidential and Progress Energy.
• Adopted Business Processing Modeling notations to develop the business process models.
• Responsible for conducting meetings with users, stakeholders to identify problems, resolve issues and improve the business process to ensure a stable and accurate solutions.
• Applied Unified Modeling Language (UML) methodologies to design Use Case Diagrams, Activity Diagrams, Sequence diagrams, and E- R diagrams.
• Responsible for documentation, wireframes, Activity Diagrams, UI Mockups and Wireframes.
• Created a standard Use case template for Confidential which was accepted as a standard template.
• Performed the GAP analysis between the AS-IS Models of Confidential and Progress Energy.
• Performed SWOT analysis of Confidential and Progress Energy.
• Performed risk analysis and suggested problem scenarios on applications interfacing with the central Database.
• Developed and presented artifacts to stakeholders, suggested and implemented a timeline which involved integration of the systems in phases.
• Responsible for analyzing the data and completing the data mapping in the Confidential systems.
• Participated in Integration testing, Black Box, Grey Box, volume testing, and system testing.
• Performed data analysis and statistical analysis on the data and presented the reports to the management.
• Conducted review and sign off meeting with SME’s and stakeholder management.
• Used SQL for querying and participated in generating Crystal Reports.
• Developed UAT Test Plan and performed UAT to test compatibility of HR Data Mart.
• Experience using SSRS for report generation and presenting the reports to management.
• Active participant in team building activities. Created a discussion board on MS Share point.
• Used MS Visio, MS office Suite, MS Share Point, CRM, SAP, SQL, SSRS, SSAS, Mockup Builder and TOAD for delivering my tasks.
• Responsible for weekly newsletter detailing forthcoming activities, important announcements and training sessions.

Confidential, Columbus, OH

Systems Analyst

Responsibilities:

• Involved in creating RFP’s, Solution options, return on Investment (ROI), Cost benefit Analysis, Build or buy decision process, Financial Analysis and Technical Feasibility Study during project Initiation phase.
• Responsible for designing portal solution in alignment with the enterprise strategic goals.
• Developed and participated in Proof of Concept, Scope, Work estimates and project plans for various phases of product development by engaging cross-functional teams and translated thebusinessrequirements into Functional specifications.
• Prepared Interview questionnaires, Brainstorming sessions and scheduled meetings with Stakeholders.
• Experienced with all the phases of SDLC throughout the project life cycle, (RUP), Agile Methodology.
• ExcellentBusinesswriting skills in writing artifacts like Business Requirements Document, Functional and Non- Functional Specifications, Data Requirements, GUI Requirements, web designing and prototype creation for AGSS application.
• Excellent facilitation skills in conducting walkthroughs, surveys, questionnaires, interviews, brainstorming, Joint Application Design (JAD) and JAR sessions.
• Responsible for facilitating portal architecture requirements and roadmap to achieve the project goal.
• PerformedBusinessProcess Engineering for modeling AS-IS System and To-Be System and performed Gap Analysis. (Current vs. future state).
• Performed Feasibility and Risk Analysis to identify the risk areas of the project and authored Risk document.
• Responsible for identifying and documentingBusinessRules, created detailed requirement documents like UI (User Interface), Validity Specification document.
• Actively participated in Project Management (PMO),BusinessAnalysis, Requirements gathering determining scope, project timelines and project milestones.
• Experience in Managing Project end-to-end, including Project initiation, Scoping, Prioritization, Estimation, Planning, Tracking and Monitoring.
• Creating and maintaining project estimates, WBS (Work Breakdown Structure), Project Plan, Scheduling and ensuring the completion of the activities within the projected timelines.
• Used SQL, TOAD, BI tools for data analysis and report generation.
• Experience in writing Test plans, defining Test cases, developing and maintaining Test scripts.
• Actively involved in Defect Management Process and actively involved in Bug Review meetings.
• Actively Involved in Manual Testing. Regression Testing of the Application and writing defects in QC.
• Responsible for Tracking the Defect and Facilitating Defect Review Meetings.
• Experience in conducting User Acceptance Testing (UAT), Defect Management and documentation of test cases.
• Experience and knowledge in Insurance, Reinsurance, Insurance Issue, Underwriting process, Annuity, Actuarial Process, Property & Casualty, Wealth management and Claims management.
• Very Knowledgeable about JAVA, .Net programming and Databases.
• Experience in web- services, HTTP methods to implement web accessing technologies SOAP and REST.
• Sound knowledge in XML, JSON for 3-tier architecture and service oriented architecture (SOA) and HTML methods like HEAD, POST, GET, PUT, Options.
• Experience using test management tool HP Quality Center.
• Review & Sign Off sessions with the Product Owners.

Confidential, Auburn Hills, MI

Business Systems Analyst

Responsibilities:

• Responsible to identify Business Requirements for complex business objectives with respect to products, processes, distribution, compliance and reporting.
• Responsible for analysis of future state requirements and process flows.
• Responsibilities to know about the system by responding to customer inquiries.
• Worked closely and interact directly with the Business Owners and IT staff to identify, rationalize and document business requirements.
• Developed, prepared, and analyzed highly complex reports for management review.
• Identified opportunities for improvement in operational performance and notify management of issues and problems requiring immediate attention.
• Involved in working cross-functionally in analyzing, designing, and developing business solutions.
• Collaborated directly with the design and development team in the creation and maintenance of software systems for Sales data.
• Developed Business Use Case Model Diagrams and coordinated in the collection and verification of customer and business needs using Rational Rose.
• Conducted meetings with the senior management to present the cost/benefit analysis.
• Performed SWOT analysis, GAP analysis and presenting the results to the management.
• Sound knowledge of SOAP, REST, Web Services, HTML, HTTP and Web Analytics.
• Once deployed, assisted content deployment team in development of techniques and procedures to use the new tools.

Confidential

Business Analyst

Responsibilities:

• Responsible to understand the Scope and Vision of the project.
• Worked closely with the Stakeholders to understand their business processes and business needs.
• Worked with Business Owners and IT staff to identify, rationalize and document business requirements.
• Responsible to identify Business Requirements for complex business objectives with respect to each product line (Life Insurance, Banking, Mortgage, Motor, Property, Fire, Health, Property & Casualty and Accident Products).
• Responsible to eliciting requirements from stakeholders using Joint Application Development sessions and interviews.
• Responsible for gathering and documenting Functional, Non-Functional, Data and Customer Requirements.
• Performed GAP Analysis to understand the gap between As-Is to to-be system.
• Responsible for analysis of future state requirements and process flows.
• Facilitated the Technical Team with the Business Requirements Documentation, GUI Screens, Mock Ups, Wireframes and Data Requirements.
• Developed Business Use Case model diagrams to help and facilitate the technical team in the collection and verification of customer and business needs using Rational Rose.
• Conducted meetings with the senior management to present the cost/benefit analysis.
• Involved in understanding issues from Dev, testing team and helping them in resolving the issues.
• Involved in subject areas like Core Sales, Loan process, Bank assurance Sales, Life and General Insurance Product Sales.
• Experience in Fixed Rate, Adjustable Rate Mortgage, Front Ratio, Back Ratio, LTV Ratio, Debt Ratio, Portfolio management, Wealth management, Annuity, Actuarial Process and Claims management.
• Extensive knowledge in different types of Financial Instruments like Retail Banking, Fixed Deposits, Equities, Derivatives, Bonds, Shares and Debentures.
• Used JAVA for front-end application development and Oracle for back end and data storage.
• Actively involved in Defect Management and Bug Review Meetings.
• Responsible for Review and Signoff sessions with the Business users.