PROFESSIONAL SUMMARY

• Business Analyst with 6 plus years of diverse experience in regards with requirements management, business analysis, data analysis, implementation and maintenance of projects, Business Process Flow and Business Process Modeling.
• Experienced in interacting with business users and executives to identify their needs, gathering requirements and authoring Business Requirement Documents BRD , Functional Specification Documents, Use Case Diagrams, Activity Diagrams and Sequence Diagrams using UML modeling.
• Experienced in working with various departmental teams, developing interactive relationships with business IT colleagues, having a thorough understanding of the constraints, needs and perspectives of both the business users the technical team.
• Experience in gathering requirements, creating Use Cases Diagrams, Sequence Diagrams and Activity Diagrams etc.
• Experience in creating efficient/effective BRD documentations involving data mappings.
• Extensive experience in writing Use Cases, Functional specifications, Scenarios, Business processes, Workflows, Process flows, Test cases and Test Plans.
• Self-motivated with can-do attitude adaptive with the ability to grasp things quickly.
• Experienced in using different methods including conducting meetings, passing questionnaires and interviewing stakeholders to gather requirements.
• Excellent experience in analyzing and documenting the workflow processes for financial processing and reporting.
• Experienced with full Software Development Life Cycle SDLC using the Waterfall Model and Rational Unified Process RUP with understanding of Agile Methodology.
• Experienced in project management, working with various internal teams clients in tracking project progress and maintaining Change Request and Requirements logs
• Strong business acumen, analytical, problem solving, interpersonal presentation skills.
• Excellent written and oral communication skills to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.
• Ability to take a large complex business problem, break it into components, perform technical analysis, and efficiently implement the solution.

PROFESSIONAL SKILLS

• Soft Skills : Business analysis, AGILE methodology,
• Customer/Helpdesk support.
• Development Tools/Language : ASP, ASP.NET, ADO.NET, JAVA, C
• RDBMS : ORACLE 11g, SQL Server 2008, MS ACCESS
• Database Connectivity : ActiveX data Objects ADO , ADO.Net
• Markup Languages : JavaScript, HTML, VBScript, XML
• IDE : Visual Studio 6.0, Dreamweaver, Eclipse
• Operating Systems : Windows Server, Windows 7, UNIX, Macintosh
• Web Server : IIS, Apache server
• ETL : IBM MQ Series, Shell scripts, PERL
• Reporting Tools : Crystal Reports, Business Objects
• Software : SharePoint, Silk Test, Test Partner, Data
• Express, PVCS, Excel, Word, MS Visio and
• PowerPoint, Rational Clear Case, Rational Clear
• Quest, Rational Rose

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities

• Implemented a structured system development methodology with emphasis on RUP Methodology that dramatically improved productivity and reduced errors.
• Created Business Requirement Specifications using Rational Requisite Pro.
• Walkthrough session of Business Requirement Documents BRD and Technical Specification FSD with technical team.
• Analyzed data to generate information about clients and their attributes like institution, site, and buildings. This data was structured and were pushed into tables.
• Responsible for meetings with users and stakeholders to identify problems, resolve issues and to improve the process to ensure a stable and accurate solution.
• Created exceptions report which were then submitted to project lead and stakeholders on a regular basis.
• Worked with end users to identify business requirements.
• Actively involved in Data Modeling thereby making sure all the data elements were covered that would be required in future reporting. Ensured accuracy of data sent down-stream, and maintained documentation of the process.
• Conducted workflow, Process diagram and GAP analysis to derive requirements for existing systems enhancements.
• Performed testing using Mercury products Win runner and test director .
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing UAT .
• Involved in analysis of Requirement Specifications and planning by formulating Test Strategies, and Test Cases in Test Director 8.0 for the Functional, Integration, Security and smoke testing.

Environment: Rational Rose, HTML, UML, XML, RUP, MS Office, MS Visio, MS Project, Java, Oracle, DWH, SQL, RDBMS

Confidential

Business Analyst

Responsibilities

• Gathered business requirements from Business partners and SMEs from the Operations, Underwriting Property Casualty and BPO departments.
• Participated in highly interactive JAD sessions with project stakeholders, subject matter experts SMEs , Business users, QA analysts and the project management team.
• Involved in documenting business processes into the Business Requirement Document BRD .
• Created use cases, flowcharts, sequence diagrams and activity diagrams to capture the behavioral requirements of the system.
• Articulated the requirements into functional specification documents.
• Documented project processes and procedures, and version controlled them using Rational Clear Case.
• Coordinated with the QA team in using Rational Clear Quest for defect tracking.
• Ensured good performance of the assigned efforts to the mutual satisfaction of the business partners/sponsors.
• Performed SWOT analysis to evaluate internal and external factors affecting the project.
• Assisted project manager with the scheduling and execution of implementation tasks.
• Prepared and presented weekly and monthly business operations review to the senior leadership team.
• Involved in developing test strategy and test plans to ensure that test cases reflect user needs for the functional, user interface, performance, usability, and security requirements.
• Reviewed Integration Test Plan for integration between modules.

Environment: Agile, MS Office suite, Rational Rose, Requisite Pro, Rational Clear Case and Rational Clear Quest.

Confidential

Business Analyst

Responsibilities

• As a Senior Business Analyst, document business, functional and technical requirements for the new delivery platform.
• Requirement elicitation through discussions and interviews with business and technical staff, both on and off site New York .
• Incorporate these requirements into a variety of artifacts including prioritized feature lists Product backlog , functional specifications, business requirement documents, use cases, organizational and business process diagrams, and information architecture diagrams.
• Organize and conduct financial vendor evaluation.

Environment: AGILE methodology, SharePoint, MS Office and HTML.

Confidential

Business Analyst

Responsibilities

• Gathering business requirements from the business team and generating system workflows.
• Involved in creating the targeted questionnaire for SMEs and business users for elaborating requirements.
• Participated in JAD sessions / conducted interviews for analyzing business requirements and reviewing them with business and technical teams.
• Designed and developed Use Cases and UML models using Microsoft Visio.
• Prepared the cost estimate for the business analysis involvement of the project.
• Prepared the BRD and conducted reviews with the stake holders.
• Writing change requests follow up with the respective teams on the impact and action.
• Reviewing the test cases and requirement traceability matrix along with the testing team.
• Represented the BA team in the PMO meetings.
• Involved in Customer UAT along with the Development testing teams.
• Participated regularly in walkthroughs and review meetings with PM, QA Lead and development teams.
• Assisted the PM in setting up realistic expectations and in evaluating the impact of change requests and risks and conducted project related presentations.

Environment: RUP, MS Visio, MS Project, MS Office Suite Word, Excel, Access, Power Point, Outlook .

Confidential

Business Analyst

Responsibilities

• Analyzed existing reports and defined business requirements and business process flows
• Conducted JAD sessions with PM, SMEs and facilitated interviews with end users and hospital administrators to collect business requirements
• Built a business process model using Rational Rose and MS Visio
• Gathered detailed business and technical requirements and participated in the definitions of business rules and data standards
• Facilitated SME interviews and assisted in identifying and analyzing the possible technical solutions to existing business problems
• Performed requirement analysis and developed use cases according to the flow of patient data and rules of security sharing
• Participated in all phases of the software development life cycle for assigned projects and coordinated business issues resolution throughout each project
• Maintained proper communication with the developers ensuring that the modifications and requirements were rightly addressed revisions were monitored
• Validated business rules and all artifacts with users for approval and sign off

Environment: Rational Rose, Rational Requisite Pro, MS Project, Oracle, MS Access, MS Excel, MS PowerPoint, Windows