PROFESSIONAL OBJECTIVE:

• 8 Years of professional experience, mainly in the Content Management Systems / e-commerce domain and aiming for a Business Analyst position.
• SUMMARY:
• Seasoned Business Systems Analyst BSA with 8 years' experience in developing/supporting enterprise web content management systems/e-commerce applications.
• Strong wireframe, content management, mobile and E-commerce experience.
• Extensive experience with entire life-cycle development of web platform using DAY CQ AEM and other CMS.
• Create epics/stories/tasks on jira and assign it to appropriate team members and track the status.
• ITIL experience which includes Incident Management, Problem Management, Change Management and Release Management.
• Demonstrated ability to work actively in different phases of Software Development Life Cycle SDLC using Agile Scrum , Prototyping and waterfall methodologies.
• Adept in creating and transforming business requirements into software requirement specification SRS and designing business models using business intelligence, use case model, analysis model, class diagrams and activity diagrams.
• Experienced in designing and developing project document templates based on SDLC methodology.
• Good Business writing skills in writing Business requirements document, Use Case specifications, Functional Specifications, Test cases, Test plans, GAP analysis, Traceability Matrix, Workflows and Unified Modeling Language UML diagrams such as Activity diagrams, Class diagrams and Sequence diagrams.

TECHNICAL SKILLS:

• Operating Systems: Microsoft Windows, UNIX,
• Databases Tools: Oracle 10g, SQL, PL/SQL, Data Modeler, SQL Developer.
• Languages: Java/J2ee, JSP, UNIX.
• Internet Technologies: JavaScript, HTML, CSS, JQuery. Software: MS word, MS PowerPoint, MS Project, MS Visio.
• Methodologies/ Frame work: Data Modeling, Business Modeling, Use Case Diagrams,
• Sequence Diagrams, Activity Diagrams and Class Diagrams.
• SDLC: Agile, Scrum, Waterfall, Prototyping.
• Content Management Tools: Fatwire 7.0, Adobe Day 5.3, 5.4, 5.5, 5.6, AEM
• Development Environments: Eclipse, Crxde, intelliJ.
• Subversion tools SVN, Git Hub.

WORK EXPERIENCE

Confidential

Role: BUSINESS SYSTEMS ANALYST

RESPONSIBILITIES:

• Analyzed Business Requirements, and segregated them into high level and low level Use Cases based on the project scope and followed the RUP methodology.
• Conducted the Functional Requirements and User Requirements Specification reviews and walkthroughs with designers, developers and stakeholders.
• Prepared a package of Process Flow diagrams to document the existing system and used UML notations for Object Oriented Design and Documentation.
• Involved in designing and developing workflow diagrams for different modules using MS Visio.
• Responsible for identifying gaps in the software between core functionality and user defined requirements.
• Provided estimates to Project Manager on Change Requests for Analysis, Development and Testing.
• Coordinated with Business Users and Development team for setting up Test Environment, Test Data and Backend Interfaces.
• Assist and guide project teams to implement and document standards, procedures, artifacts, and plans consistent with QA and Test deliverables for the project team.

Confidential

Role: BUSINESS SYSTEMS ANALYST

RESPONSIBILITIES:

• Participated in all phases of project life cycle: requirement gathering, technical design document creation, development/unit testing and deployment of code/content into Dev, QA, Staging and UAT environments.
• Create UML diagrams involving class/object, use case, system sequence and state diagrams.
• Liaised with client during requirement gathering and high-level review sessions to derive and execute action plans, meeting deadlines and standards.
• Planned and executed code review sessions, daily stand up meetings, follow-up activities with clients/stake holders.
• Trained new resources in the team on CQ, assisted them with dev activities and also tracked their progress.
• Wrote use cases and functional specifications to enable design and solution.
• Validated business requirements and was primarily responsible for documenting the functional specifications of the mobile experiences, with a focus on business and functional logic, as well as understanding and documenting variations in experiences that can occur with users with varied product mixes.
• Designed flow for the mobile applications using MS Visio.
• Reviewed wireframes and system prototype with users, collecting feedback, and revising design. Wrote usability scripts and questionnaires. Performed usability testing.
• Creating Technical Design document for the applications.
• Design Structured and Behavioral UML Diagrams for Mobile Applications.
• Tracked defects using JIRA. Analyzed test progress and send weekly progress reports to the Project Manager.
• Actively trained Business Users involved in User Acceptance Testing UAT and helped them understand UAT procedure and also Adobe CQ.
• Provided the first line of support for technical and functional issues related to CMS systems.

Confidential

Role: BUSINESS SYSTEMS ANALYST

RESPONSIBILITIES:

• Gathering and analyzing Business requirements for redesigning existing application and also to integrate multiple databases.
• Participated in all phases of project life cycle: requirement gathering, technical design document creation, development/unit testing and deployment of code/content into Dev, QA, Staging and UAT environments.
• Create UML diagrams involving class/object, use case, system sequence and state diagrams.
• Liaised with client during requirement gathering and high-level review sessions to derive and execute action plans, meeting deadlines and standards.
• Planned and executed code review sessions, daily stand up meetings, follow-up activities with clients/stake holders.
• Trained new resources in the team on CQ, assisted them with dev activities and also tracked their progress.
• Developed content centric websites to support multi-site, multi-channel, multi-languages using Adobe Day content management tool.
• Development activities involved creating templates, workflows components, integrating content-driven applications with ecommerce solutions and search engines using Java/ J2ee, HTML, CSS and JavaScript/Ajax technologies.
• Developed custom components and workflows to implement complex content centric sites.
• Working closely with business users for to define UAT strategies and data validation.

Confidential

Role: SYSTEMS ANALYST

RESPONSIBILITIES:

• Participated in requirement gathering, development/unit testing and to make sure that proper communication and dataflow is established between the tools.
• Designed and developed forms, queries, templates and JSP's built on Java/J2ee, HTML, CSS technologies using Fatwire content management tool.
• Worked closely with users and ensured the project met business needs.
• Develop applications using IntelliJIDEA/eclipse development environment, build code using maven and Synchronize/Checkin the code using Git commands.

Confidential

Role: SYSTEMS SUPPORT ANALYST

RESPONSIBILITIES:

• Managed applications client as well as web on Java, MVC, JQuery, Oracle and UNIX platforms.
• Debugged, error correction and query formation linking to various complex databases using Java/Oracle 10g.
• Took complete ownership of assigned ticket followed up with clients from ticket creation phase till closure.