OBJECTIVE:

• Detail - oriented, organized and efficient Business Analyst seeking a position to utilize my extensive knowledge and successful experience in a position offering opportunities for personal contribution and professional growth.

SUMMARY

• A Business Analyst with 7+ years of expertise in understanding of Business Analysis, Business Process Flows, and CASE Tools.
• Strong experience in business analysis, system analysis, & requirements gathering in Insurance, Banking, Finance/Mortgage, and Retail Business industries.
• Involved in writing/generating business requirement documents (BRD), functional Specifications Document (FSD) / Systems Requirements Specification (SRS) / Systems Design Specification (SDS), Use Case, and UML diagrams (i.e. Context, Class, Activity, Sequence, Collaboration, & State diagrams) to communicate the intended system functionality and execution for developers.
• Practical understanding of rational unified process (RUP), software development life cycle (SDLC), Waterfall, iterative, joint application development (JAD), rapid application development (RAD) and Agile methodologies.
• Experience in networking with individuals at various levels and possess outstanding skills in structuring and facilitating JAD sessions, meetings and interviews, written correspondence, project status reports, oral presentations and emails.
• Involved in determining project scope and requirements, estimating schedules, maintaining project documentation and managing workloads using MS Project.
• Accomplished projects successfully working in a team as well as individually.
• Experienced in coordinating activities between business unit and technical staff, developing new methods, policies, and procedures to meet the business needs.
• Worked in cross functional departments.
• Experienced in working and coordinating with QA team to develop the test plan, test conditions, test cases, ensured adequate testing of software both before and after completion, conducted UAT (User Acceptance Testing).
• Assisted the project manager in preparing the project schedules, milestone tracking, resource allocation using Microsoft project 2007.
• Enterprising and self-motivated, self-directed personality with excellent persuasive, communication, collaboration, negotiation, teaming, presentation, and interpersonal skills.

TECHNICAL SKILLS

Operating Systems: Windows95/98/00/XP

Rational Tools: Rational Rose, Requisite-Pro.

Project Management Tools/Methodology: MS Project, MS Visio, Software Development Life Cycle (SDLC), Unified Modeling language(UML), Rational Unified Process (RUP), Waterfall, Agile.

Testing Tools: Test Director, Win runner, Load runner.

Reporting Tools: Crystal Reports, Quality center.

Other Tools: MS Office suite, Microsoft Word, Excel, Power Point, Auto Cad.

PROFESSIONAL EXPERIENCE

Confidential, Parsippany, NJ

Sr. Business Analyst

Responsibilities:

• Analyzed business needs, created and developed new functionality to meet real time data integration that facilitated decision making.
• Conducted JAD sessions to gather and document requirements.
• Used Requisite Pro for gathering requirements and use case management to improve communication of project goals, facilitate collaborative development, mitigate project risk and increase quality of application before deployment.
• Assisted in designing prototypes for user interface components.
• Assisted project manager, business analyst and team lead in project planning and scheduling activities and designing the system.
• Designed and developed use cases, activitydiagrams and sequence diagrams using UML
• Served as a member of the change control board and managed changes all through the business process.
• Involved with the Software Quality Assurance (QA) team to develop test plans.
• Analyzed results of UAT according to severity and based on the severity of defect forwarded those defects to developers for fixing.

Environment: Java, HTML, Requisite Pro, Java Script, DB2, OOAD, Rational Unified Process (RUP) using Rational Rose, MS Word, MS Access, and MS Excel.

Confidential, New York City, NY

Sr. Business Analyst

Responsibilities:

• Participated in meetings with each department with responsibilities on the checklist to ensure accuracy of the checklist and to explain how it would be used with the futuremutualfundportfolio merger projects and new mutualfundportfolio launches.
• Involved in Business Process Management, Documentation, External and Internal Communications, Governance Processes, Program Issues and Risk, Risk Mitigation, Audit and Change Requests.
• Managed stakeholder’s expectations and satisfaction issues ranging from process building, to services delivery, to support.
• Coordinated participation and sign-off of various business partners and customers.
• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Followed solely RUP methodologies during the course of the project.
• Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
• Planned and defined system requirements to Wire Frame with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies
• Made sure the test cases and test process guarantee accountability to business and systems requirements.
• Involved in the testing phase right from the Unit testing to the User Acceptance testing.
• Use Cases and other Process Flow Models were designed using Visio and Rational Rose.
• Reviewed current SOX compliance reports worked with the business users to automate the SOX regulations to the system and reported the gaps to the management

Environment: Rational Rose and Requisite Pro, MS Visio, MS Project, UML, Rational Clear Quest, Rational Clear Case, RUP, Business Objects, Mainframe, Microsoft Excel, Microsoft Word, Microsoft Power Point

Confidential, Jersey City, NJ

Business Analyst

Responsibilities:

• Used Agile methodology to implement the various enhancements in RDW team.
• Collaborated with clients, Front, Middle and Back office teams to structure & fetch the data for Broker vote tool and reporting platform.
• Worked with research team, institutional Internal/External clients, applications to prepare mapping documents with ETL logics when required
• Conducted JAD sessions and gathered requirements to create Client Summary Requirement document (CSR / BRD).
• Captured requirements for the CRM Salesforce tool and created the screen mockups & UI Design.
• Conducted a high level analysis of the Business requirements with an objective of identifying major roadblocks, estimation the resources required to meet deadlines & divide the work into multiple tranches.
• Prepared a detailed execution strategy with periodic deliverables and tracking matrix for PMO & management to track progress
• Experience with COTS implementation to deploy the vendor based product in the company.
• Created gap analysis document for the migration of reports from the legacy to the new reporting platform
• Prepared RFP (Request for Proposal) and RFC (Request for change) documents for the projects.
• Identified gaps, performed gap analysis and provided solutions if required escalate issues
• Created detailed specification documents for each downstream recipient to mimic the custom report format built in Compass Desktop (Reporting Platform)
• Conducted sessions with developers to upgrade UI to accommodate new client requirements, Documented the changes in a high-level document with a updated flow diagram & wireframes
• Conducted periodic meetings with IT (Development, Deployment, Testing Team), PMO (Project Managers) and Client
• Initiated and led through signoff process for, on the way resolving any new issues on priority basis
• Created a Assumptions Document, Elaborate Questionnaire to be signed off by client for added clarity
• Assisted project manager in various aspects of project management like providing time estimates and plan for deliverables
• Worked with the QA team to develop Test Plans and Test Scenarios.
• Used Quality Center to raise issues and resolve the ones assigned to me
• Created a local SharePoint portal for our team for document management and easy access
• Quarried Databases to fetch relevant data using SQL

Environment: Entire MS Suite (MS Project, MS Excel, MS Word, MS PowerPoint, MS Visio, MS Share Point, MS Outlook), HP Quality Center, XML, SQL Server Management Studio, Salesforce. RFC, RFP

Confidential, Somerset, NJ

Business System Analyst

Responsibilities:

• Planned and facilitated JAD sessions focused on functional areas of the claim life cycle and created the functional requirements specification from the business requirements.
• Served as a subject matter expert for end to end claim processing: First Notice, Assignment, Evaluation, Settlement, Recovery and File Review.
• Partnered with claim service teams to understandbusinessobjectives, technical and integration requirements based on all functional areas of the claim life cycle.
• Performed GAP analysis for the application to identify the AS-IS and TO BEbusinessprocess to improve the process in the project.
• Identified relevant issues, propose solutions, recognize alternatives and present this in a logical and objective manner.
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• CreatedBusinessProcess Flow, Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Visio.
• Scheduled meetings with developers, SAs (SystemAnalyst) and testers to collaborate resource allocation and project completion using MS Project.
• Created Mock-up forms in MS Access for better visualization and understanding of the software solution. Regularly worked with the CMA (Content Management Application) and CDA (Content Display Management) teams.
• Assisted the SA to document all custom and system modification and notify problems to appropriate software development team for fixes.
• Created and managed project templates, use case project templates, requirement types and traceability relationships in Requisite Pro.
• Authored progress and completion reports which were then submitted to project management on a weekly basis.
• Prepared test cases and test plans and carried out the UAT as per the perspective of the users.CoordinatedUAT of the productwith Business Users UsedMS Project for status reporting and planning.

Environment: MS visual Studio, Windows Advanced Server,, UNIX Oracle Platform, MS Visio, RUP 2008, Load Runner, Rational Rose, Rational Robot 2008, Rational Clear Quest 2008, Rational Clear Case 2008

Confidential, Hartford, CT

Business Analyst

Responsibilities:

• Prepare use case models based on Business Requirement Documentation gathered through interaction with users.
• Worked throughout the SDLC, which included requirements, specifications, design, analysis and testing utilizing Agile methodology.
• Performed Gap Analysis to check the compatibility of existing system infrastructure with the new business requirements.
• Involved in creating and enhancing requirements, analysis and design using Rational Tools.
• Creating user requirement documents for companywide reports by Interacting with end users and developers.
• Interact with the developers and defined the needs to update the design of the Graphical User Interface.
• Participated in various meetings and discussed Enhancement and Modification request issues.
• Responsibilities also included analyzing and testing the user interface and constantly redesigning the system to increase its friendliness for the clients.
• A major responsibility included interacting with the users and business relationship managers and implementing changes on the database in order to ensure UAT approval.

Environment: Java/J2EE, Oracle, MS Visio, MS Word, MS Excel, Windows 2000, Rational Tools