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Sr. Consultant - Sr. Project Manager/program Resume

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SUMMARY:

  • Seasoned IT Professional with 16 years of experience; with over 8 years demonstrating and following PMLC standards for being cost - conscious, reliably managing projects, history of successfully supervising, planning, managing one or more multifaceted fast paced IT projects with multiple deliverables, complex dependencies and multi-million dollar budgets
  • Leadership experience including Project Management, Release Management, Vendor Management, Quality Management, Team Management, People Management, Infrastructure, Software Implementations, Global Delivery/Outsourcing
  • High performer with the ability to manage projects and initiatives with on-site, on-shore and off-shore teams; experience understanding and managing Service Level Agreements and all project deliverables
  • Establish the governance structure for the project/program
  • Maximize productivity by setting clear expectations and proactively communicating project status, risks, issues and decisions to internal stakeholders, steering committee and Sr. Executives
  • Draft and distribute clear project objectives, delegate work packages and activity list to the project teams
  • Negotiate successfully with Business, technology staff and project partners
  • Nurture relationships with project sponsors as well as Business and IT executives
  • Craft and disseminate a clear vision by linking and streamlining projects to the company’s strategic objectives and results
  • Direct and oversee multiple project managers, development managers, test managers and team leads on minor/major fast paced multi-year complex Tier 2 thru Tier 5 projects
  • Ensure integrity and delivery of multiple technology, infrastructure, multi-faceted release projects/programs with respect to Scope, Time, Budget, change, risks and resources
  • Assess project issues and identify solutions with problem solving and mitigation techniques to meet productivity, quality to achieve customer goals
  • Manage resource allocations across multiple projects including tracking resource bandwidth and forecasting for scheduled activities
  • Monitor and control the project to guarantee the attainment of key milestones by proactively tracking metrics and project outputs
  • Mitigate risks by identifying them upfront, problem solve issues, escalate across multiple delivering partners as required
  • Conduct deployment planning, reviewing the operational readiness assessments to provide an effective transition post product implementation
  • Identify, maintain and coordinate the elements that lead to financial success.
  • Collaborate with finance team to determine impact and implications of various options and recommend the best course for project delivery
  • Accountable for management of financial risk and opportunities across multiple project phases and delivery groups with Cost Estimations
  • Facilitate during the development of a Cost Benefit Analysis with Business partners and sponsoring stakeholders
  • Synchronize the efforts of major strategic initiatives involving multiple groups and departments with teams co-located and distributed globally
  • Coach, mentor and motivate leads and project team members along with delivering partners
  • Establish ground rules to thrive in ambiguity
  • Consider, prioritize and balance the competing needs of diverse stakeholders
  • Implementing an effective Lessons Learned process in a Global Project Environment

TECHNICAL SKILLS:

Project Management: Project Management Life Cycle (PMLC), Project Management Office (PMO), Microsoft Office 2010, Microsoft Project 2010, Enterprise Project Management Tool (EPM), Standard Operational Reporting Tool (SORT), Clarity PPM, Microsoft Visio 2010

Operating Systems: UNIX, encryption, IBM-AIX 5.1, z/OS, Humming Bird Host explorer 8.0, Linux 2.05, Solaris, HP Unix, DOS and Windows 95/98/NT/2000/XP, Red Hat Enterprise Linux Server 6.5

ETL / Data Integration Tools: Ab Initio GDE 1.15.9 and Co>Op 2.15.7, Data Stage 7.5/8.1/9.1 and Informatica Power Center/Mart 5.1/6.1, Business Objects 5.x, Cognos 7.5, Master Data Management Suite v11.3, WAS 8.5, IIS (QS/DS) v11.3.1, MQ7.5.5, Apache Hadoop 2.7.1

OLAP Tools: Cognos 8.4/10.2 (framework manager, report studio, query studio), Business Objects 5.0, DSUI v11.3

Data Modeling Tool: Erwin 4.1, r7.3.

Languages: SQL, PL/SQL and BTEQ scripting, Korn Shell Scripting

Databases: Teradata V12, Oracle 8i/9i/10/11G, SQL Server 6.5/7.0/2000 and DB2 UDB, MS Access 97/2000, Oracle SQL Developer 1.5.1, SQL Plus

GUI: Oracle Forms 4.x/5, Reports 2.x/3 and Visual Basic 5.0/6.0

Developer Tools: Quest Central 4.5, Queryman, Toad, BTEQ, Fast Load, Fast Export, SQL Navigator, Microsoft Frontpage, Visual Source Safe 6.0 (VSS), SQL Navigator, Test Director 8.0. Humming Bird 8.0, JIRA issue tracker, HP Quality Center 9.2/10, SSH Tectia Client 4.4.6, Host, SAS, Quality Stage, Load Runner

BW Tools: TIBCO 5.4 (JDBC activities, JMS activities, EJB activities and TIBCO iProcess Business Works connector activities)

Scheduling Monitoring & Testing Tools: CA-7, Control - M 6.1, Autosys 4.5, Maestro TWS8.3-Webadmin3.0, Dynatrace, ITCAM, HPQC, ALM

WORK EXPERIENCE:

Confidential

Sr. Consultant - Sr. Project Manager/Program

Responsibilities:

  • Accountable to identify, develop, and initiate innovative solutions with key program stakeholders. Work cross-functionally to solve problems and implement changes. Analyze decisions and actions for their support of the larger area's strategic direction. Work with senior management to resolve more complex problems
  • Provide leadership, vision and direction setting for both project team and business partners. Viewed as an expert, highly sought after resource, a key advisor to business partners
  • Ensure financial and accounting principles are in place, closely track and communicate on how Business and Technology decisions affect bottom line of the project
  • Make appropriate decisions and takes independent action on matters directly affecting project goals. Guides staff, LOB, workstream partners and project managers in taking right approaches and making right decisions
  • Foster and manage productive relationships and expectations with executive level sponsors.
  • Support Enterprise Customer Risk Rating (ECRR) program that leverages Hadoop to support an enterprise-wide strategy that determines the Money Laundering (ML) and Terrorist Financing (TF) risks towards TD’s customers
  • Actively participate in cross-functional groups to solve problems across projects. Provide resources and
  • Organizational structure to deliver collaboratively. Utilize a network of relationships to collect and disseminate information, build support, and secure buy-in for desired objectives
  • Collaboratively worked with U.S. TD Bank Wealth partners and delivered the project in Dec 2014
  • Managed the BDW components for the overall budget of $12+ MM project
  • Acquired the desired BDW team with right skills to deliver one the USTS Wealth’s 2014 strategic initiatives
  • Control the project by: Monitoring cash flow projections and report actual cash flow and variance to the Portfolio Manager and Sr. Executives on a regular basis (monthly/bimonthly); Managed all project funds according to established accounting policies and procedures; Ensured that all financial records for the program are up to date
  • Created and managed the project schedule baseline to oversee the success and a seamless execution of project, ensuring established processes are followed, appropriate resources are assigned, and a consistently high level of professionalism is maintained
  • Handling Marketing sponsored project with a budget of $600M + comprising of about 25 onsite/offshore resources responsible for delivering this project. Coordinating efforts with multiple delivery partners like ITS, ECCO, RIB - DCTS QA, OLC, TDM etc. and ensuring the project deliverables are streamlined and delivered with precision
  • Coordinating with multiple delivering partners to support the project
  • Supporting Prepaid Cards project within the Debit payments LOB of $9MM. Managing the EDW scope of the project with a projected cost of $300M+ and in the initiation phase
  • Attended the BRD/JRS sessions with the business owner, vendor resources, product owners and technology partners to nail down the EDW scope of the project
  • Initiated planning efforts and work towards project Charter PTS and the reminder of the project management deliverables
  • Assist the program to deliver the EDW enhancements related deliverables to the project
  • Coordinated and managed all project management activities from Initiation through Closure of the project from EDW perspective
  • Diligently controlled and monitored the project’s triple constraints and ensured that the project is implemented successfully
  • Reached the program/portfolio manager to manage any escalations through proper channels
  • The project was delivered within budget of $140M by collaboratively working with 8-10 internal and external resources on the project
  • Responsible to take over the project after the EDW intake is approved and managed all management activities from Initiation through Closure of the project and implemented successfully with 2 percent under budget
  • Always showed enthusiasm and ensured that the project team is comfortable to handle their respective tasks and worked in a cohesive environment
  • Reported to the program on a weekly basis on the project’s status and ensured that all risks are mitigated and issues resolved within no impact to the project’s triple constraints
  • Planned as the Digital Channels (DCTS) - Digital Wires Phase 2 deliverable of the IMM program, Digital Wires plans to offer a Simple, Fast and Easy solution for sending money via EW, Mobile and Tablet, for low to medium value wires to any bank account globally using the existing wire-processing systems through TD Securities. TD currently does not offer the capability for retail customers to perform low-medium value Digital Money Transfers (Online/Mobile/Tablet) to other bank accounts internationally or domestically. While Visa Money Transfers (VMT) addresses the low value transfer segment, there is a need to close the competitive gap for medium value transfers as well as transfers to bank accounts that may not be linked to a Visa card
  • TD Canada Trust (TDCT) Prepaid Cards program is introduced to enhance and complement the EDB (Every Day Banking) and Cross-Border Customer experience and also presents a significant opportunity for new revenue streams in addition to providing customer retention and cross-sell opportunities. The New Prepaid Cards will be sold and distributed at TDCT branches cross Canada, with an eye to online distribution in the future. To facilitate this program, TDCT will work in conjunction with ‘Visa DPS’ to develop and deliver the prepaid card solution
  • MDM Phase 2 is the ICDS mandate to create a consistent 360 degree view of our customers across lines of business. ICDS has identified key customer identity data to create a golden record for a customer. This project was forecasted for $525M
  • PUMA project is to result from a planned conversion and move of the PIC accounts and holding data from the MPower book of record source system to the IBM-OSS (GLS) book of record source system. The PIC accounts registered with Web PIC to now be registered with Web Broker. This project was forecasted for $160M

Confidential

Sr Consultant - Project Manager

Responsibilities:

  • Negotiated and collaborated with other business unit managers for the acquisition of required personnel from within the company
  • Set and continually managed project expectations with project team located in GTA, Atlantic region and India
  • Planned and initiated work packages to execute in an agile methodology to meet pre-determined business delivery dates
  • Conformed to shifting priorities, demands and timelines through analytical and problem-solving capabilities
  • Mentored staff in methodology and consulting excellence and managed project budget of approximately $1.25 MM
  • Determined the project governance model, forecasting and communication methods and shared the content of status reports with the project team by analyzing the results
  • Maintained the stakeholder register to ensure appropriate and timely communication with the senior managers, director, business manager, sponsor and inter-BU managers
  • Updated the project records as part of the organization process assets in an organized manner throughout the project

Confidential

Consultant - Project Manager

Responsibilities:

  • Managed and implemented multiple and concurrent high priority projects involving business manager, resource managers, business analysts, DBAs, Data Stage developers, quality testers and operations
  • Developed and maintained project/resource plans and managed project objectives, deliverables, constraints, risks and activities in collaboration with the project team and sponsor
  • Responsible for decision maker along with Sr. management to bring down the high-availability systems to complete latency tests. Acted as the single point of contact for communication between business analysts, DBAs, Data Stage developers and production support teams during the phases of the test cycles.
  • Directed the coordination of all implementations involving third party vendors with strong leadership and strategic direction

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