SUMMARY

• 7 years of experience as a Business Analyst with proven ability to bridge gap between understanding business needs and technology.
• Adept in Business Analysis Planning and Monitoring, Requirement Elicitation, Requirements Management and Communication, Enterprise Analysis, Requirements Analysis, and Solution Assessment and Validation.
• Extensive experience in documenting Software Requirement Specification (SRS) and Use Cases.
• Experience in creating and maintaining “Requirement Traceability Matrix” to trace requirements throughout the SDLC process.
• Experience in Change Control Process and Scope Creep Management throughout the SDLC process.
• Experience in reviewing test cases, test plans and facilitating user acceptance testing (UAT) with functional testing.
• Experience in using project management tools like Visual Studio TFS, MS project for status reporting and planning.
• Experience in conducting Joint Application Development (JAD), project meetings, reviews and walkthroughs.
• Innovative and detailed oriented with strong analytical and problem - solving skills.
• Excellent communication, presentation and interpersonal skills.

TECHNICAL SKILLS

• Waterfall
• RUP
• Iterative
• Agile (scrum)
• BABOK® 2.0
• CBAP Aspirant
• Software
• MS Project
• Word/Excel/PowerPoint
• Visio
• HIPAA
• Requirement Management Tool
• Visual Studio Team Foundation Server
• Visual Studio Test Manager
• MS SharePoint
• Database Tool
• MS SQL Server

PROFESSIONAL EXPERIENCE

Confidential, New York

Business Analyst

Responsibilities:

• Prepare, review and update requirements, specifications, business processes and recommendations for proposed solutions using standard templates.
• Work closely with business units and subject matter experts for definition, testing, training, implementation, and support of functional requirements.
• Solicit requirements through interviews, workshops, and/or existing systems documentation or procedures.
• Identify and document existing system deficiencies.
• Create/revise/own analysis artifacts and deliverables such as process maps, business requirements, business rules, user stories, user workflows, UML use cases, user interfaces, screens, and acceptance test cases.
• Understand client organization's direction, structure, business issues and data challenges.
• Be the liaison between business units, technology teams and support teams.
• Manage client expectations effectively.
• Develop relationships with client personnel that foster client ties.
• Define acceptance test conditions and develop accurate/complete test plans.
• Ensure issues are identified, tracked, reported on and resolved in a timely manner.
• Proactively initiate, develop, and maintain effective working relationships with team members.
• Conduct knowledge-sharing sessions with system design, development and testing team throughout SDLC process to assist them in understanding domain and business user’s expectations.
• Perform requirement analysis, prioritize, organize, verify and validate requirements.
• Assess and validate proposed solution.
• Assist with testing effort by reviewing test plans and test cases.
• Facilitate UAT phase with functional testing along with Business Users.
• Carry out regular meetings with stakeholders to recognize and determine critical testing defects and prioritized them.

Confidential, Minneapolis, MN

Business Analyst

Responsibilities:

• Identified business problems and formulated objective solutions through effective business analysis techniques.
• Defined system’s scope and objectives through research combined with a thorough understanding of business systems and industry requirements for pharmacy record management systems.
• Documented system requirements specification (SRS), Use cases and obtained sign-off from business stakeholders.
• Responsible for requirements management and communication throughout SDLC process.
• Prepared traceability matrix and maintained change control log.
• Responsible for scope creep management and prioritization of the requirements.
• Responsible for change control management.
• Liaised with business/legal stakeholders and development team by constantly communicating domain and functional requirements.
• Conducted meetings for eliciting requirements from business stakeholders.
• Collaborated with clients and end users to ensure requirements are thorough.
• Established excellent working relationships with business stakeholders via meetings and conferences.
• Coordinated in preparing project plan and conducting user acceptance testing.
• Ensured issues are identified, tracked, reported and resolved in a timely manner.

Confidential

Jr. Business Analyst

Responsibilities:

• Attended meetings with senior business analyst, managers and understood various business process and functionalities in detail.
• Clarified client requirements, business needs and project objectives via feedback sessions and client meetings, in collaboration with all stakeholders.
• Prepared business requirement documents and presented them to business stakeholders and senior business analyst.
• Prepared UML use case diagrams and sequence diagrams using MS Visio.
• Resolved issues during user acceptance testing phase.
• Developed weekly status updates to be submitted to project manager.