SUMMARY

• Business Analyst with 9+ years of extensive experience in Finance, Banking, Insurance, Annuities, HR, travel and CPG domain.
• Rigorously involved in, Process Analysis, Documentation, Testing, Implementation and Change Management
• Good Experience in full Software Development Life Cycle (SDLC) including Analysis, Design and Review of Business and Software Requirement Specifications; Development and Testing as per the RUPs Iterative Software Development Life Cycle process.
• Good understanding of Rational Unified Process (RUP), Unified Modeling Language, and AGILE software development methodologies.
• Further experience includes Providing Accounting Analysis and Support for Corporate Clients. Assisted in preparation of Financial Statements and Reports.
• Excellent written skills in documenting Business Requirements Document (BRD), Use Case Specifications and Functional Specifications document (FSD)
• Excellent analytical and problem solving skills in designing, and implementing innovative business process and provide system solutions using new approaches, technologies and training for various industry applications.
• Possess a strong analytical, verbal, inter - personal skills that helps in communicating with Developers, team members, writing the reports and test documentation
• Adept at authoring Use Case Models, Activity Diagrams, and Work Flow diagrams based on UML methodology using MS Visio.
• Proficient in determining feasibility, identifying and recommending business process improvements where appropriate and finding realistic solutions.
• Outstanding communication skills and ability to work effectively with technical teammates in order to translate business requirements into an effective technical solution and serve as.

TECHNICAL SKILLS

• MS SharePoint
• Microsoft Visio
• Windows XP
• Windows Vista
• UNIX
• Win Runner
• Load Runner
• Data Loader
• Clearquest
• Agile
• RUP
• Waterfall
• JAD
• RAD
• MS Word
• Excel
• Visio
• Project
• PowerPoint
• Access
• Outlook
• Microsoft SQL Server
• Microsoft Team Foundation Server

PROFESSIONAL EXPERIENCE

Business System Analyst

Confidential, PA

Environment: SQL, MS Visio, MS Office, RUP, SVN

Responsibilities:

• Analyzed Business Requirement Documents (BRD) and created corresponding User Stories, and Functional Specifications.
• Conducted project review meetings.
• Designed and developed Use Cases.
• Conducted user interviews, elicited requirements and analyzed the requirements in an Agile environment
• Scheduled meetings with Solution Architects, Client Program Management Business Analysts, Intake Analysts, Process Engineers, developers, and testers
• Working closely with various stakeholders to gather Business Requirements through Meetings and Discussions.
• Analyzing Business Requirements (BRD) and created User Stories and further classified those into Functional Specifications and Functional Requirements.
• Documenting Technical/Functional Requirement Document for design team to design the application based on the requirements.
• Initiating Requirement Document Review Meetings and conducting Gap Analysis if any, on the basis of requirements given at the initial stage of the project.
• Created Work Flow Diagrams using MS Visio.
• Working with design team in order to document and manage changes in requirements from stakeholders and SME’s and communicating the changes to various teams.
• Initiating Change Requests
• Conducted workflow, process diagram and GAP analysis to derive requirements for existing systems enhancements.
• Defined various scenarios for testing the application and analyzed test cases developed by the QA Team.
• Created Mock-ups for better visualization and understanding of the software solution for the stakeholders, developers, and testers.
• Working as a liaison between the stakeholders, various SMEs, the developers, and testers.
• Maintaining and updating SharePoint with approved documents after getting them reviewed by the stakeholders.
• Documenting Acceptance Criteria for QA and User Acceptance Testing Scripts (UAT) for end user testing.
• Identifying cross-dependencies of User Stories among different applications.
• Work with offshore development and testing teams to convey acceptance criteria.
• Participation in SCRUM, stand up, and Sprint planning meetings.
• Interaction with Intake, off-shore development/testing teams and interfaced with business owners.
• Proactively work with Program Manager with respect to QA.
• Defect/root cause analysis and resolution, regression testing analysis.

Business Analyst

Confidential

Environment: SQL, HP Quality Center, MS Visio, Windows, MS Office, Agile/Scrum Methodology.

Responsibilities:

• Worked as business analyst to support the re-design the LSS. Extensively involved in the development of Reporting Data Warehousing System.
• Designed the business requirement collection approach based on the project scope and SDLC Methodology.
• Facilitated and managed meeting sessions with committee of SMEs from various business areas.
• Conducted interviews with key business users to collect requirement and business process information.
• Developed business process models in RUP to document existing and future business processes.
• Performed extensive requirement analysis including data analysis and gap analysis.
• Designed and developed project document templates based on SDLC methodology.
• Developed business requirement specification documents as well as high-level project plan.
• Comprehensively work with requirement gathering for Enterprise reporting system.
• Designed and developed all Use Cases and UML models using Visio.
• Developed Sequence Diagrams, OOD using UML.
• Designed and implemented basic SQL queries for QA testing and report / data validation.
• Established a business Analysis methodology around the RUP (Rational Unified Process). Helped develop use cases, project plans and manage scope.
• Developing strategic partnerships with the business unit to develop a solid knowledge base of the business line, including the business plan, products, processes and revenue streams.
• Played a key role in the planning, testing, and implementation of system enhancements and conversions.
• Worked with marketing team.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
• Partnered with the technical areas in the research and resolution of system and process problems.
• Analyzed research on operational procedures and methods and recommend changes for improvement - with an emphasis on automation and efficiency.
• Conducted benchmarking activities to identify best practices.
• Used SQL and Excel for organizing and analyzing customer data.
• Used SVN as Configuration Management and Change control tools.
• Performed User Acceptance Testing (UAT)
• Full knowledge of most phases of the Systems Development Life Cycle.
• Ability to work with all members of the project team, following the project through the Systems Development Life Cycle and ensuring business objectives are met (extensive project life cycle experience).

Business Analyst

Confidential

Responsibilities:

• Manage business criteria throughout full life-cycle of major projects. Collaboration / development of customized enterprise applications for automated systems.
• Develop formalized Functional Specifications, Business Requirements, Technical and Operational Procedures for enterprise solutions. Produce corporate policies, process and procedures, re-engineering and configuration plans, sequence and process diagrams.
• Prepare methods and schedules for data migrations, system conversions and reconfigurations. Collaborate with development team(s), manage data mapping of data elements.
• Change Management Project Lead - managing transitions, adjustments, shared information and resources. Lead communications between business units, technology teams, IT operations, and vendor procurement.
• Develop system processes to customized process across multi-dimensional platforms. Document regulatory compliance and automated process / procedures to control system behavior, specify rules and routines of business and system operations.
• Develop and confirm test cases / scripts, scenarios and process models to verify system / application. Testing process, test audits, User Acceptance Testing (UAT), secure system functionality and operation prior to release. Control unexpected defects / errors.
• Risk Management - Govern risk identification and research of unpredictable disasters, reducing negative effects and vulnerabilities. Produce risk modeling to prevent project failures before and during design, development, production / operation.
• Trend Analysis / Business Intelligence - Comparison analysis and predictive views of business operations and patterns.
• Designed and managed development of a SharePoint site (a collaboration tool). Designed GUIs into visually compelling layouts with fluid navigation. Created catalog reference data / materials. In addition, supported application development, the source code library storage system - a collection of common routines and functions.

Business Analyst

Confidential

Responsibilities:

• Conducted project review meetings and gathered Business Requirement Documents (BRD).
• Conducted user interviews, gathered requirements and analyzed the requirements.
• Designed and developed Use Cases.
• Participated in JAD and interacted with technical leaders from various departments (Designed the business requirement collection approach based on the project scope and SDLC methodology.
• Conducted workflow, process diagram and GAP analysis to derive requirements for existing systems enhancements.
• Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Created and maintained documents (technical, business, project level and sops) to meet SDLC standards.
• Conducted User Acceptance Testing (UAT).
• Defined various scenarios for testing the application and wrote test cases based on these scenarios as well as ad-hoc test cases based on interactions with users.
• Developed and wrote test cases for the testing
• Created a detail Requirements, Test plan and procedures for application.

Business Analyst

Confidential

Responsibilities:

• Involved in inception phase and prepared vision document and data models that contain Business Requirement Documents.
• Gathered user and business requirements through open-ended discussions, brainstorming sessions, role-playing and observation of the compliance department work environment.
• Created a well-defined Change management process that helped in implementing the changes of a system to ensure they are implemented in a controlled manner.
• Facilitated JAD sessions with management, development team, users and other stakeholders to define functional requirements.
• Created Activity Diagrams, Sequence Diagrams and entity relationship Diagrams in Rational rose.
• Planned and defined Use Cases, created Use Case diagrams, Scenarios and Use Case Narratives.
• Scheduled meetings with developers, System Analysts and testers to collaborate resource allocation and project completion.
• Created Mock-up forms in Microsoft word for better visualization and understanding of the software solution.
• Worked in Microsoft Front page to create screen shot prototypes.
• Created and managed project templates, use case templates, requirement types and tractability matrix in Requisite Pro.
• Authored progress and completion reports which were then submitted to project management on a weekly basis in Microsoft project.