SUMMARY

• 7+ Years Professional Experience as Business Analyst with strong knowledge of E - Commerce in Retail and Sales Business Channels with experience in B2B, B2C and Ecommerce portals web application developments.
• Strong understanding of project lifecycle and SDLC methodologies like Waterfall, RUP and Agile.
• Expertise in UML (class diagrams, object diagrams, use case diagrams, state diagrams, sequence diagrams, activity diagrams) as a business analysis tool for solution functional design.
• Strong visual modeling andbusinessprocess modeling skills using Rational Unified Process (RUP) with tools like Rational Rose, MS Visio and UML
• Experience in using MS Project to define clear timelines, scope and budget of the project and socialize it among stakeholders.
• Extensive experience in creating project artifacts like Vision documents,BusinessRequirement Documents (BRDs), Functional Requirements Documents (FRDs), Use Cases Narration, Data Requirement Document, system requirement specification(SRS), Change Management Document and Traceability Matrixand training materials
• Experience in facilitating Joint Application Development (JAD) sessions, Rapid application development (RAD) sessions, conducting user interviews and acting as a liaison between the customers, development team and testing team
• Well versed in different management scenarios like Change Control, Quality Assurance, Defect Tracking, System Integration, and Scheduling.
• Experience in working with QA team to develop the Test plans, Test scenarios, Test procedures, and Test cases to ensure adequate testing of software both before and after completion.
• Worked on the Retail Merchandise Systems(RMS) and Point of Sale & UI system to automate the buying process of consumers.
• Exposure to web standards, trends and mechanism of the web portals.
• Very proficient in Data Modeling, Data Flow Analysis, Transaction Flow Analysis, Alternative Path analysis, Data Security and Active Directory.
• Ability to work well with a team while interacting with Subject Matter Experts (SME’s), project managers and senior management on daily basis to prepare and understand guidelines.
• Strong knowledge in database concepts, develop SQL queries to map and access data during testing phases of the project.
• In depth understanding of the AS-IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans.
• Strong understanding of SOA, Client/Server and Web Based Application development and design.
• Knowledge of change requests, risk management process to avoid project deviations.
• Proficiency with the Microsoft Office suite including Word, Excel, PowerPoint and Outlook.
• Expertise in Testing Tools like Quality Center and Test Director.
• Excellent verbal/written communication skills and strong analytical abilities and a good team player

TECHNICAL SKILLS

Programming Languages: C, C++

Databases: MS SQL Server, MS Access

Methodologies: Agile, Waterfall, Rational Unified Process, UML

Tools: Rational Requisite Pro, Rational Clear Quest, MS Visio, MS Word, MS Excel, MS PowerPoint, MS Project, Outlook

Web Technologies: HTML

Testing Tools: HP Quality Center, Test Director

PROFESSIONAL EXPERIENCE

Confidential, Hoffman Estates, IL

Business Analyst

Responsibilities:

• Worked with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards.
• Performed requirements analysis along with the creation of Use Case Scenarios.
• Understood client business needs for Consumer Retail/On-line Shopping Experience (Registration, Order Management, Categories/Genre, Products/Bundles, and Policies.
• Documented each phase of the SDLC and followed Agile methodology with Scrum
• Prepared Software Requirement Specifications (SRS) and was involved in the preparation of the Functional Specification Document (FSD)
• Worked on different applications with SSO for access to multiple systems
• Worked with Solution Architect to find the best solution/path for the requirements.
• Followed the UML based methods using MS Visio to create Business flow diagrams, Use Case diagrams and Activity diagrams.
• Oversaw the development, testing-QA, and implementation of the technical solution, and validates the final product satisfies the defined requirements.
• Conducted JAD sessions successfully to gain important input from various stakeholders.
• Performed the GAP Analysis and Impact Analysis for all business requirements having an impact application.
• Worked on Rally to ensure the progress of each Sprint.
• Ensured that there is no bug in the application.
• Ensured all applications were tested for functionality in production.

Environment: Agile Methodology, MS Excel, MS Word, MS PowerPoint, MS Project, MS Visio, Windows XP/7, Rally.

Confidential, San Jose, CA

Business Analyst

Responsibilities:

• Met with various groups, including business owners, SMEs (subject matter experts) and marketing team, for requirements gathering in definition Stage.
• Actively involved in business modeling and data modeling.
• Gathered requirements, developed Process Model and detailed Business Policies.
• Determined the GAP Analysis between AS-IS AND TO-BE Business Process Flows.
• Involved in business analysis and project management, coordinating between the team members according to the business requirements.
• Designed requirements traceability matrix to trace and manage business requirements.
• Organized and conducted meetings, briefings, demonstrations, conducted JAD sessions, and wrote minutes of project meetings.
• Worked with the project manager for planning and organizing the project activities, and in communicating with other business center managers and stakeholders of the project.
• Involved in all major cycles and phases of the project from scope definition, cost/benefit and risk analysis to user acceptance testing and monitoring the release of the product.
• Actively resolved day-to-day technology needs of the business unit with a focus on the analysis of processes.
• Involved in project planning and coordination.
• Prepared the Business Workflow using MS Visio with input, output, Pre and Post conditions
• Worked with the clients on the final signing process in the User Acceptance stages.
• Developed recommendations and designed solutions for process improvements.
• Responsible for submitting status reports to management summarizing completed projects/tasks.

Environment: Windows 2000, UML, Agile, MS Project, Outlook, MS Excel, MS Access, MS Word, MS PowerPoint, MS Visio.

Confidential, Minneapolis, MN

Business Analyst

Responsibilities:

• Involved in preparing business requirements documents and functional requirements documents to present to both technical and business teams.
• Interacted with project manager, development team, SME’s and users to gather and document the requirements.
• Prepared project reports which include milestones, project status, timeline, resources, budget and scope information.
• Understood the concepts of web layouts, web standards and content management.
• Participated in preparing of test plans, test cases, acceptance and user assurance testing documents.
• Organize and conduct project review meetings and report to project manager.
• Communicated daily activities and updates to the respective teams and project manager to keep track of the project priorities.
• Developed UML diagrams using MS Visio to help understand the deliverables across the team.
• Conducted requirement gathering sessions with business users to gather functional and nonfunctional needs of the project.
• Maintained the traceability matrix using Requisite Pro to improve clarity of requirements.
• Participated in business modeling and data modeling to understand the business needs and communicated to other stakeholders of the project.
• Worked on preparing test plans, test cases for UAT and assisted QA efforts to validate data as per the business user requirements.

Environment: Windows XP, HTML, MS Office suite, MS Visio, MS SQL Server, MS Project

Confidential, Dallas, TX

Business Analyst

Responsibilities:

• Worked with the business users to define business requirements and analyze the possible technical solutions.
• Conducted user interviews, gathered requirements, analyzed, and documented Business requirements based on the analysis of loan processing workflow model.
• Experienced in performing Business Process Analysis and creating AS-IS and TO-BE Business Process Models (BPM's).
• Conducted workflow, process diagram and gap analyses to derive requirements for existing systems enhancements
• Worked with end users to design business requirements of a Business CRM System and manage B2B processes of distribution across the region.
• Gathered requirements for the integration of Point-Of-Sale (POS) system with the supply chain system
• Assisted with the BRD for the Point-Of-Sale (POS) implementation project.
• Established connectivity to all major buy-side vendor order management systems (OMS).
• Analyzed the system for the effectiveness of the E- commerce operations.
• Analyzed the Business and System Requirements of the application.
• Designed and developed project document templates based on SDLC methodology.
• Assisted the testing team in developing the Test plans for quality assurance based on functional requirements.
• Developed Use case, Functional, Object diagrams using Rational Rose.

Environment: MS office 2003, Visio, MS Project, Rational Test Manager, Rational Rose

Confidential

Business Analyst

Responsibilities:

• Gathered Requirements as per the client needs.
• Created BRDs, functional requirements and technical documents during agile methodology for the mortgage app merge project.
• Documented RTM and Estimation model.
• Validated results by using SQL Server and data validation tools.
• Reviewed the ITSRs and code for the tasks done by other resources in the team.
• Prepared User Acceptance Test (UAT) cases or scripts and executing them.
• Raised Bug/Defects by using Test scripts in Quality Centre (QC).
• Created EMER changes for any production defects are occurred.
• Worked on data change, technical change and functional change application requests.
• Gathered requirements for new ROP functionality and Portability functionality in LifePro System.

Environment: MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), Confidential, RUP, UML, SQL, AGILE