Professional Summary

• Over 11 years of experience in IT and financial industry as a Business Analyst and project lead in Application Development, SAP-HR, Finance, Claims, and the Healthcare Domain.
• Experience includes Design, Business Re-engineering, Requirement Gathering/Analysis, internal control reviews, Statements, and implementation of Business Applications, IT Operations, Project Team Management using the Systems Development Life Cycle SDLC .
• Proficient in working with users to gather requirements, analyze them and subsequently use Microsoft Excel, Visio and other design tools to model the requirements.
• Performed feasibility, adaptability study and risk analysis to identify the business critical areas from USER perspective.
• Excellent skills in gathering requirements and creating Business Requirements Document BRD and Functional Requirements Document FRD , facilitating Joint Application Development JAD sessions, Rapid Application Development RAD sessions, Disaster Recovery Plan DRP , developing Use Cases, Test Approach, User Acceptance Testing UAT , and Requirements Traceability Matrix RTM .
• Proficient in interacting with business users and stake holders to identify information needs and initiating process changes and creating Business Process Modeling, Use Cases, Activity Diagrams, Entity Relationship Diagrams, Sequence Diagrams, Collaboration Diagrams, Class Diagrams, based on UML methodology using tools like Rational Rose and MS Visio.
• Skilled at performing GAP analysis, User Acceptance Testing UAT , SWOT analysis, Cost benefit analysis and ROI analysis and T-Minus Planning
• Certified Six Sigma Yellow Belt

Confidential

Professional Experience

Business Analyst

• Provided clear and concise documentation regarding requirements management plans, Functional Requirements, supplemental Requirements, Test Plans and Test Cases.
• Interacted with other Business Analysts for designing and implementation of Use Cases and Test Plans.
• Coordinated activities with project manager and various other teams using MS Project.
• Conducted user interviews, gathered requirements, analyzed the requirements
• Assisted with Test Cases and development strategies with Quality Assurance Group QA to implement them.
• Involved in interactions with the Subject Matter Expert, Project Manager, Developers, and the End-Users.
• Interacted with Business Users to conduct thorough Requirements Analysis.
• Reviewed and analyzed the business environment and identified process improvements.
• Acted as User Acceptance Testing coordinator and monitored business testing and interfaced with the development team regarding defect status and fixes on a daily basis.

Confidential

Business Analyst

• Business Analyst for Change Adoption primarily aligned with Claims initiatives .
• Responsible for Claims Initiative Feedback Loop Dashboard Design and T- Planning.
• Designed, Created, and maintained Feedback Loop Dashboard for ILR/Express Rollout.
• Gathered requirements, schedules, and data from stakeholders and data owners to measure user adoption metrics of ILR/Express.
• Performed analysis, reporting, and presentation of adoption metrics including Agent adoption of ILR/Express and agent/customer surveys.
• Created T- minus Plans for multiple departments within State Farm, including Claims, Change Adoption, CCN, Migration Stabilization, and Systems.
• Conducted T- minus Planning sessions with planners, PM's, and other stakeholders to gather milestones and align timelines.

Confidential

Project lead/Business Analyst

• Supported development and deployment of rythercamera.com web and mobile web sites, and eBay store.
• Responsible for defining and scoping business requirements for retail web sites, and facilitated, translated and documented communications between business stakeholders and systems development teams.
• Prepared user analysis surveys and facilitated usability discussions between end users retail customers , business stakeholders and system developers.
• Defined and assisted with creating of use case scenarios, process flows, and logical functions.
• Collected and reported feedback loops metrics for site usage and performance.
• Direct liaison between systems support and business stakeholders during outages and other system issues.

Confidential

SAP Business Analyst/Tester

• Designed and developed Business Blue print Document
• Conducted Workshops and gap analysis sessions
• Implemented base line configuration, Final configuration, Unit testing and Integration testing
• Conducted User training sessions.

• Tested payroll area, payroll periods, and accumulation intervals and assigned a control record to payroll accounting area.
• Performed Integration testing to enroll employee to benefits and ran payroll
• Tested custom wage types for salaried and hourly employees
• Tested Wage types to be posted
• Tested G/L Accounts to which posting needs to be carried out
• Mapped Wage types to G/L Accounts by using Symbolic Accounts
• Symbolic accounts to G/L accounts were mapped using One to One or Many to One under PPMOD feature
• Tested Gross to Net Payroll Processing.
• Tested and maintained infotypes for Garnishments, Year End Adjustments
• Have set symbolic account split scenario for FI posting for withholding and unemployment Taxes
• Tested Schemas and PCR's
• Tested payroll with tax process calculation
• Tested tax companies and tax models
• Tested tax companies and tax models for BSI tax factory.
• Tested Third party remittance Evaluation, Posting run, posting reconciliation .
• Compared and reconciled to net pay, deductions and taxes before go live based on comparing the payroll result with legacy system results on parallel testing