SUMMARY OF QUALIFICATIONS

• Background encompasses extensive professional experience in the following key positions of responsibility
• Imaging Functional Area Lead Systems Engineer Business Analyst Inquiry Specialist Senior Business Analyst Senior Web Business Analyst
• Proven experience in project management task implementation assuring post implementation delivery leadership in various customer projects imaging system implementation
• Demonstrated abilities in Problem Resolution imaging administration recruiting team support planning and leading
• Technical Languages/Computer experience Assembler Basic COBOL I amp II MicroFocus COBOL FORTRAN I amp II Pascal PL-1 C Visual C HTML JCL SQL UNIX CA7 Endevor ISPF FileAid Expediter VSAM TSO Horizon ClearQuest TestDirector RoboHelp Project Workbook PWB Itrace RequisitePro WinSCP CQTM ControlM EDIFECS SpecBuilder MOVEit Central Admin XML Publisher UltraEdit ALM Rally Microsoft TFS Splunk .
• Strengths excellent leadership abilities ability to develop a positive relationship with individuals of all ages and backgrounds detail oriented ability to supervise others highly responsible well organized multi-task oriented

Confidential

Sr Business Analyst

• Collaborated with client on new functionality and associated web page layouts prior to user story creation to determine user story constraints
• Created user stories and recommended and verified associated web page layouts for new functionality
• Facilitated user story estimation and review sessions
• Conducted initial quality reviews for recently developed functionality prior to QA review and testing
• Collaborated with QA and development team members to address discrepancies and advise on necessary updates based on users story specifications
• Collaborated with other functional team members to address functional interdependencies and advise on solutions
• Utilized Agile methodologies and principles to achieve a high level of quality in delivering projects

Confidential

Sr Business Analyst/EDMS SME Healthcare

• Test lead for EDI/AVR EDMS Service Authorization and Pharmacy functional areas.
• Instructed EDI and EDMS team members on the purpose and use of various testing tools and techniques.
• Documented EDMS functional requirements and maintained required documentation to meet detailed system design requirements
• Documented initial OCR business rules and associated file layout specifications for the claims imaging process.
• Collaborated with stakeholders to analyze business needs and functional requirements
• Performed regression integration and functional testing for associated test cases.
• Created maintained executed and updated test cases based on updated requirements and associated specifications
• Maintained test case and test data to identify defects as a result of testing.
• Documented tracked and communicated test results analysis and unresolved problems.
• Developed documentation and requirement specifications according to standard templates.
• Created and executed SQL scripts to verify test data and test result discrepancies
• Prioritized tasks and managed multiple and changing priorities
• Created and executed test cases for DocFinity document management system

Confidential

Web Business Analyst

• Ensured UAT test results supported business and system requirements.
• Documented gaps between the functionality of the application and customer requirements
• Executed test cases for Web based applications to ensure the software is performing according to the designer s specifications and meets customer needs.
• Evaluated test cases to ensure accurate testing of system updates and modifications
• Performed regression integration functional testing for associated test cases.
• Maintained test cases test data to identify defects as a result of testing.
• Identified analyzed and documents defects questionable functions errors and inconsistencies in software program functions outputs online screens and content.
• Recommended program improvements or revisions to programmers and system analysts.
• Documented tracked and communicated test results analysis and unresolved problems.

Confidential

Web Business Analyst

• Tested and verified Java Web based applications to include performance and regression testing.
• Developed and modified user help documentation for Web based applications
• Developed and modified manual test cases to meet customer requirements
• Managed projects to ensure project commitments and deadlines
• Responsible for the collection analysis design documentation of business and functional requirements and supporting use cases.
• Developed and communicated business and functional requirements for the design and implementation of business solutions. Obtained technical assistance to help in identifying technical solutions.
• Utilized Formal development life cycle SDLC methodologies.
• Ensured UAT test results supported business and system requirements.

Confidential

Sr Business Analyst

• Managed project plan testing status and facilitated customer meetings to resolve testing issues.
• Acted as liaison between customers and other support groups in order to identify business process systems and project requirements
• Managed projects to ensure project commitments and deadlines
• Responsible for the collection analysis design documentation of business and functional requirements and supporting use cases.
• Developed and communicated business and functional requirements for the design and implementation of business solutions. Obtains technical assistance to help in identifying technical solutions.
• Utilized Formal development life cycle SDLC and RUP methodologies.
• Facilitated User Acceptance Test UAT sessions for project testing efforts.
• Ensured UAT test results supported business and system requirements.

Confidential

• Facilitated meetings with state personnel Siebel and FileNet integration team
• Created documentation for disaster recovery system administrator and maintenance procedures
• Managed issue escalation on items that jeopardized project plan date objectives
• Ensured tasks and target dates were within assigned functional areas and were delivered on or ahead of schedule
• Integrated and maintained actual effort in the work plan
• Developed business rules for imaging environment
• Conducted post implementation training for imaging system personnel
• Provided recommendations to management staff for system maintenance and upgrades
• Responsible for gathering documenting and verifying business requirements and defining specifications
• Provided daily communications to upper management on the status of imaging project
• Created and maintained imaging system issues log
• Managed expectations and maintained strong relationships with clients
• Defined client s project goals and elaborated into project objectives and performance acceptance criteria
• Managed integration and regression testing by defining test strategy approving test cases and verifying results
• Conducted management and user training
• Worked with the client to develop detailed functional designs for sign-off
• Conducted defect analysis when required including defect and issue escalation
• Facilitated meetings with client and management to gather functional and design requirements
• Implemented design modifications and resolutions for issues raised in client meetings

Confidential

• Developed and maintained programs in COBOL and CICS
• Developed and updated JCL as required for program updates

• Supported developed enhanced and maintained business and technical solutions based upon customer needs
• Acted as liaison between customers and other support groups in order to identify business process systems and project requirements
• Researched and identified solutions to customer problems to eliminate non-essential activities through process improvements
• Subject Matter Expert for MicroFocus COBOL issues and training
• Developed test cases for imaging business rules to meet state requirements
• Subject Matter Expert for imaging issues maintenance and business rules updates
• Performed updates for HIPAA implementation and compliance for state Medicaid systems
• System administrator for RRI claims imaging system
• Conducted system functionality and regression testing prior to implementation
• Monitored claims front end imaging and Medicaid Management Information System MMIS for claims processing balancing
• Performed cycle monitoring duties evaluating and resolving system errors abends
• Developed programs for state requested adhocs
• Conducted unit testing and debugging of program updates