SUMMARY

• Over 7 years of IT experience as a Business Analyst in providing a well balanced understanding of business relationships at all levels until final solution release.
• Strong experience with Scrum methodology and well versed in writing K245 and user - stories.
• Strong Business Analysis Skills including in depth knowledge of data modeling and mapping, Software Development Life Cycle (SDLC), having thorough understanding of various phases like Requirements gathering Analysis/Design, Development, Implementation, and Testing.
• Experience in conducting Joint Application Development (JAD) and RAD (Rapid Application Development) sessions with end-users and stakeholders.
• Extensively used Rational Rose for UML
• Proficient in using the UML to create Use Case, Sequence, Class, Activity diagrams, collaboration diagrams.
• Experienced in Software Specification analysis, writing Test Plans, Test Objectives, and Test strategies.
• Extensive Experience in Documenting various Test procedures, User level documents, and System level documents.
• Experience documenting team processes and create training material.
• Experience with developing Business Processes with a goal of implementing Project Management.
• Emphasis on requirements capturing/gathering through research, formal-informal sessions and JAD sessions with SMEs (subject matter experts) and end users.
• Extensive experience in the development, implementation and integration strategies in a team oriented environment, in close coordination with team members to execute and deliver solutions to clients utilizing qualitative analytical skills.
• Experience in preparing and documenting the User Acceptance test (UAT) plan and obtaining the necessary signoffs from the concerned business units.
• Demonstrated leadership ability to resolve issues, drive projects, and meet deadlines.
• Experience in all areas of Quality Testing including understanding of requirement, Writing Test Case and defect tracking.
• Experience developing Test Plans, Procedures, Test Cases, Test Steps & executing Test Procedures.
• Experience in User Acceptance, Regression, Functional and Performance testing.
• Proficient with various testing tools.
• Proficient in plan driven and value driven environments.

TECHNICAL SKILLS

Operating Systems: Windows XP/2000/NT/98, UNIX

Testing Tools: Load Runner, QTP, Win Runner.

Test Management Tool: Quality Center, Test Director.

Front - End Tools: Adobe Photoshop, MS Office, Lotus Notes, Version One, Omniture, SharePoint, CQ5, Jira

Servers: Web logic, IIS, Web sphere, Apache

Defect Tracking Tool: Rational Clear Quest.

Business Modeling: Rational Rose, MS-Visio

Languages: C, C++, C#, SQL, Java, VB

Web Tech: HTML, XML

Database: Oracle, MS SQL Server

PROFESSIONAL EXPERIENCE

Confidential, Beaverton, OR

Sr. Business System Analyst

Responsibilities:

• Worked closely with business and other capabilities.
• Worked with mobile development teams (android and ios) to get the Confidential .com profiles to be uniform with desktop UI.
• Lead, planned and supervised execution data migration for China Geo expansion.
• Coordinated data migration from third party vendor to in-house datacenters.
• Customized, translated and implemented Nikeplus.com and Confidential .com profile webpages in accordance to language and culture of local needs.
• Created UAT scripts, coordinated and assisted in execution.

Confidential, East Hanover, NJ

Business System Analyst/Project Co-coordinator

Responsibilities:

• Worked closely with SMEs, and identified, analyzed the core requirements and key features of the ongoing project.
• Facilitated user interviews and workshops to gather requirements.
• Converted Business Requirements documents into Functional Requirements Specification and Technical Specification in English, Spanish and French.
• Participated in creating User manuals. Documenting all user and system requirement along with the work flow process. Conducted User Acceptance Testing (UAT).
• Successfully used Waterfall and SDLC Method for gathering requirements by facilitating Use Case Workshops and sessions.
• Managing third party vendor for GUI requirement.
• Performed extensive Gap analysis to determine the risks and assisted the PM in budget and resource planning.
• Lead design and status meetings with team members to discuss problem identification, prioritization and resolution, scope creep, and solution architecture.
• Created and transformed business requirements into software requirement specification (SRS) and designed business models using UML diagrams such as use case model, class diagrams, activity diagrams, sequence diagrams and collaboration diagrams in Visio thereby helping development and quality assurance in understanding the requirements.
• Managed and coordinated between offshore and onshore resources.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives, resolve issues, and reach agreements.

Environment: SDLC, Java, Visio, Quality Center.

Confidential, Phoenix, AZ

Business System Analyst

Responsibilities:

• Worked closely with SMEs, and identified, analyzed the core requirements and key features of the ongoing project.
• Facilitated user interviews and workshops to gather requirements.
• Developed K245 as well as user stories with project teams. Extracted, discussed, and refined business requirement from business users.
• Converted Business Requirements documents into Functional Requirements Specification and Technical Specification.
• Participated in creating User manuals. Documenting all user and system requirement along with the work flow process. Conducted User Acceptance Testing (UAT).
• Successfully used Waterfall and SDLC Method for gathering requirements by facilitating Use Case Workshops and sessions.
• Managing third party vendor for GUI requirement.
• Performed extensive Gap analysis to determine the risks and assisted the PM in budget and resource planning.
• Lead design and status meetings with team members to discuss problem identification, prioritization and resolution, scope creep, and solution architecture.
• Created and transformed business requirements into software requirement specification (SRS) and designed business models using UML diagrams such as use case model, class diagrams, activity diagrams, sequence diagrams and collaboration diagrams in Visio thereby helping development and quality assurance in understanding the requirements.
• Participated and contributed in daily scrums, Sprint meeting and Sprint review meetings.
• Managed and coordinated between offshore and onshore resources.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives, resolve issues, and reach agreements.
• Lead the Release Management Team for all the CRMs and Testing phases till production.

Environment: Agile, SDLC, Java, Visio, Quality Center.

Confidential

Business Analyst

Responsibilities:

• Acted as a liaison between different corporate departments including Executive, Legal and Information Services and vendor relationship management
• Adopted the RUP software development life cycle
• Assisted the Project Manager in scope definition and cost estimation
• Worked with IT personnel to acquire real-time or end-of-the-day data feed.
• Provided strategic support during the development of detailed project plans, work assignments as well as milestones.
• Using UML's diagrammatic approach, simplified the inter-relation between the client, the representatives and the customer in addition to introducing/implementing the cross-selling technique by enhancing and utilizing the information in the database pertaining to customers' credit history and employment
• Requirements gathering and analysis involved conducting customer interviews, surveys and creating Scope.
• Performed extensive Gap analysis to determine the risks and assisted the PM in budget and resource planning.
• Documented team processes and created training material

Environment: MS Visio, MS Project, MS Office, Windows