SUMMARY

• Result oriented professional with 8+ years of solid hands - on experience as a Business Analyst in the domains - Finance, Investment Banking and Service industries.
• In-depth experience of all Software Development Life Cycle (SDLC) phases as well as new product development from requirements gathering, system analysis, design, testing, user acceptance and implementation of projects.
• Strong facilitation skills, experience in leading Joint Application Development (JAD)/ Joint Application Requirement (JAR) sessions, walkthroughs of use cases and functional requirements.
• Accustomed to generating strong interpersonal client and colleague relationships with extensive technical expertise.
• Perfect fit as a liaison between IT teams/ SME’s and Project Stakeholders to communicate organizational processes and achieve business goals and objectives.
• Extensive knowledge in data collection, evaluation, decision making, analytical problem solving, prioritization and decomposition of high-level information into details to analyze information needs and functional requirements.
• Developed and managed the formal SDLC implementation using the Lean/Agile Methodology
• Responsible for analyzing and documenting technical requirements to deliver artifacts including Business Requirement Documents, Use Cases, GUI, Activity Diagrams and Business Process Diagrams.
• Proven ability to differentiate and grasp an understanding of the laws, rules, regulations, bargaining agreements and company procedures relating to a business domain.
• Comprehensive working knowledge of Unified Modeling Language (UML) diagrams (class, state, activity, business model, entity, use case, context, sequence) and storyboards.
• OOAD & UML Tools .Apply use cases to software development initiatives.
• Adept in conducting User Acceptance Testing (UAT) to strategically verify presentation, performance, reliability and fault tolerance issues.
• BABOK Techniques; Business Process Modeling, Use Case Development, Wire framing, Rapid Prototyping
• Profound knowledge of testing tools with enhanced ability to design and develop test plans and test scripts.
• Responsible for eliciting requirements using the quality and productivity metrics, gap-fit analysis, business process descriptions, use case scenarios, task/workflow analysis and communicating them to senior management for reviews.
• Experience in Rational Unified Process (RUP); Requisite Pro, Clear Case, Clear Quest and Rational Rose.
• Aptitude to collaborate with developer and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Proficient in GAP Analysis techniques to evaluate and appraise organizational objectives and performance.
• Involved in determining project scope and responsible for schedules, estimates and project documentation.
• Ability to investigate existing business systems and implement tactical strategies to achieve business goals.
• Strong analytical and product management skills with a thorough understanding of interpreting customer business needs and translating them into application and operational requirements.
• Experience developing requirement specifications according to standard templates, using natural language.
• Immaculate adherence to a strict work ethic combined with exceptional professional integrity.
• Critically evaluate information gathered from multiple sources and proactively execute requirements.
• Proven ability to work independently and multi-task concurrent demands in adherence to time frames.
• Disciplined and detail oriented self-starter with diligence to follow criteria through to conclusions.
• Creative aptitude to think outside the box and demonstrate originality in problem solving techniques.
• Single point of contact for IT groups spread over diverse geographical locations; hands on global experience dealing with off shore teams and coordinating tasks through a geocentric cultural perspective.
• Expertise in multiple facets of Computer-Mediated Communication (CMC) with IT groups including Development team, QA team, Windows team, UNIX Server team, Data Network team, and Deployment team.
• Excellent verbal and written Corporate Communication skills; capable of interacting with highly technical engineering teams, executives, and subject matter experts.
• Exceptional mediation skills involving external and internal customers; proficient in interpreting business requirements and positions to ensure successful project conclusions.

TECHNICAL SKILLS

Operating System: MVS, UNIX, LINUX, WINDOWS 95/98/NT/2000/XP and MS-DOS

Database: SQL Server 2000/2005/2008 , MS Access, Oracle

GUI Tools: MS Office Suite, Macromedia Flash, Dreamweaver, Adobe Acrobat, HTML, MS Frontpage

OADD Tools: Rational Rose, Rational RequisitePro, Rational ClearCase, Rational ClearQuest

Testing Tools: Rational Robot, Rational TestManager, QuickTestPro, TestDirector, WinRunner, LoadRunner

Languages: UML, HTML, XML

BI Tools: Informatica, OLAP, Spreadsheet, COGNOS

Reporting Tools: Crystal Reports

Project Management Tool: MS Project

Work Environment: Web Technologies - Java, .Net, C ++; Client Server; Data Warehousing; Mainframe

Other Tools: MS Visio 2007/2010, Sharepoint 2.0, Rational Unified Process (RUP), Unified Modeling Language

PROFESSIONAL EXPERIENCE

Business Analyst

Responsibilities:

• Interviewed the Business (Portfolio Analyst, Portfolio Managers, Risk Managers, Sales and Marketing teams) to comprehend the current business requirements.
• Implemented strategic solutions to support the expansion and development of future performance requirements.
• Gathered requirements and defined critical priorities through interviews and JAD sessions with business users, stakeholders and SMEs.
• Validated fundamental specifications and monitored production deployment for all the essential tasks performed within the teams.
• Lead business initiatives including brainstorming on new functionality for current systems and conducted thorough gap analysis to identify new opportunities.
• Evaluated business context, systems architecture, process and information flow, determined technology, infrastructure and offshore resource requirements.
• Created a process document featuring requirement analysis and business evaluation with UML modeling (Use cases and Activity diagrams) using MS Visio to extract process and work flows for the use and understanding of both functional and technical teams.
• Performed gap analysis in identifying and evaluating the “As-Is” Invoice. Assessed the major flaws in the existing “As-is” system and made clear recommendations of vital business process improvements.
• Appraised the Tracking System and incorporated a more user friendly web enabled “To-Be” system.
• Followed the Software Development Life cycle (SDLC) concept as per Rational Unified Process (RUP) standards in conducting the project.
• Demonstrated experience in Agile, Scrum methodology activities for Requirements and Analysis phases.
• Developed Use Case scenarios, Business Flow, Activity, State and Sequence diagrams to facilitate the business process requirements for developers and company stakeholders.
• Monitored onsite and offshore project schedules/progress through timely status reviews and updates.
• Maintained an issue-enhancement list, prioritizing outstanding defects and enhancement requests based on project deadlines.
• Developed a User Acceptance Test(UAT) plan and test case scenarios to guide a select group of key end-users in testing the user interface and functionality of the application.
• Appraised and assisted with key user testing of systems by developing and adhering to strict quality procedures, thus ensuring the accuracy of appropriate business documentation.
• Created Use Case Diagrams, Activity Diagrams, Class and Context Diagrams, Data Flow Diagrams and Sequence Diagrams in MS Visio.
• Conducted Joint Application Development (JAD) sessions with management, subject matter experts, vendors, users and other stakeholders for open and pending issues.
• Scheduled meetings with developers, system analyst and testers to collaborate resource allocation and project completion using MS Project.
• Accountable for reading and understanding all systems requirements within deliverables and providing valuable feedback to other analysts.
• Conducted rigorous testing per requirements and assisted in data mapping.
• Supported design, considering business requirements and system limitations.
• Prepared high level user documentation and communicated work direction to the various developers.
• Facilitated User Acceptance Training (UAT) with key stakeholders and the business users.
• Recognized scope limitations and raised potential scope issues in order to designing the most efficient systems approach. Analyzed business workflow and system needs for conversions and migrations.
• Constructed, implemented and integrated strategies within a team-oriented environment by utilizing quantitative and qualitative analytical skills.
• Responsible to project manage the tasks within a business/systems application, including problem resolution, software engineering standards and quality control standards.
• Developed comprehensive and accurate functional specifications and test plans for a variety of projects.
• Facilitated testing, validating, and simulating the rules before moving into production through ILOG Decision Validation Services (DVS).
• Worked in close collaboration with the Project Manager and business users to gather, analyze and document the functional requirements for the various projects.
• Effectively communicated with both technical and non-technical users and generated project documentation.
• Evaluated project risks and documented the same with actions required in case of such contingencies.
• Established service level agreements with the client and performed the role of a release manager in deploying the project.

Environment: MS Office, MS Project, MS Access, MS Visio, Unified Modeling Language (UML), Rational Requisite Pro, Oracle 10g, Rational Rose. MS SQL Server 2008 R2

Confidential- Manhattan, NY

Business Analyst

Responsibilities:

• Developed a User Acceptance Test (UAT) plan and test case scenarios to guide a select group of key end-users in testing the user interface and functionality of the application.
• Responsible for data mapping of feeds from several reference data systems, including Bloomberg, to number of in-house applications; Used Visio to document current work flows, manual processes and End-to-End processing of system interaction.
• Analyzed data requirements from the users and assisted data analysts, data modelers and developers for interpreting the data definitions, fields & attributes.
• Developed InformaticaMappings and Sessions based on business user requirements and business rules to load data from source flat files and RDBMS tables to target tables.
• Used debugger to debug mappings to gain troubleshooting information about data and error conditions.
• Used business process modeling techniques (BPMN) to document the current business activities
• Have prepared BRDs for the Business/Partner systems, which has “As-is” and ‘To-Be” business process maps.
• Demonstrated experience in Agile, Scrum methodology activities for Requirements and Analysis phases.
• Wrote basic SQL queries for validating the data and the business rules.
• Frequently worked with SQL to create basic statements: select, updated, delete, insert, and create.
• Applied Database concepts, DDL, DML, and Grant/revoke.
• Estimated effort for the projects (and change requests) using function point analysis (.Net or SQL

Environment: MS Office, Oracle 9i, MS Project, MS Visio, UML, TOAD, Informatica, QTP, Clear Quest, SharePoint, Soap UI, Ultra Edit, SQL Server2005/2008.

Confidential, Dayton, OH

Business Systems Analyst

Responsibilities:

• Developed a User Acceptance Test (UAT) plan and test case scenarios to guide a select group of key end-users in testing the user interface and functionality of the application.
• Acted as a liaison between system users, clients and managers to congregate business requirements.
• Conducted JAD sessions with management, SMEs (Subject Matter Experts), vendors, users and other stakeholders for open and pending issues to develop specifications.
• Analyzed the Business and System Requirements utilizing RUP for various existing modules.
• Drafted Use Cases using Activity diagrams and Sequence diagrams.
• Actively participated in all the phases of Software Development Process.
• Preparation & Review of High Level Functional Designs (FDS) documents for Verizon Wholesale Application implementation from a business perspective to ensure all functional requirements are captured properly.
• Involved in Requirement Scoping and analyzing high priority requirement for implementation.
• Created Business Requirements Document and converted them into System Requirement specifications Document.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs ensuring that all critical requirements are followed.
• Attended meetings with management to discuss projects and draft strategies for future endeavors.
• Produced functional specifications and led weekly meetings with developers and business units to discuss outstanding technical issues and deadlines that had to be met.
• Followed the RUP methodology right from inception to the transition phase.
• Participated in Design walk-through with SME’s to baseline the business architecture.
• Prepared Logical Data Models that contains set of diagrams and supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the data elements to analyze and document business data requirements.
• Executed QA test scenarios and test cases on new hardware and software revisions of the wireless product releases/builds. Performed interoperability, compatibility and performance tests on wireless network cards/ PCMCIA carrier card/reader, and Access Points.
• Created and managed project templates, use case project templates, requirement types and traceability relationship in Requisite Pro.
• Coordinated with the development team, database team, data warehousing team and QA team throughout all phases in the RUP methodology.
• Conducted User Acceptance Testing (UAT) and collaborated with the QA team to develop the test plans, test scenarios, test cases, test data to be used in testing based on business requirements, technical specifications and/or product knowledge.
• Interacted with the software developers from time to time at each phase of the SDLC in creating test cases and designing test plans.
• Documented business workflows textually as well as in UML diagrams according to Rational Unified Process for stakeholder review.
• Analyzed business requirements and detailed design of software to achieve comprehensive perspective on organizational practices.
• Provided conceptual solutions and incorporated translations into technical design.
• Assisted the Project Manager in constructing detailed project plans to aid in the development, scheduling and tracking of project timelines.
• Supported IT unit in creating functional specification documents for the design, development and implementation of strategic projects.
• Prepared test cases, test plans, test strategies, traceability matrix for QA team.
• Conducted User Acceptance Testing (UAT) and verified performance, reliability and fault tolerance issues.
• Responsible for data mapping of feeds from several reference data systems, including Bloomberg, to number of in-house applications; Used Visio to document current work flows, manual processes and End-to-End processing of system interaction.
• Analyzed data requirements from the users and assisted data analysts, data modelers and developers for interpreting the data definitions, fields & attributes.
• Developed Informatica Mappings and Sessions based on business user requirements and business rules to load data from source flat files and RDBMS tables to target tables.
• Used debugger to debug mappings to gain troubleshooting information about data and error conditions.
• Wrote basic SQL queries for validating the data and the business rules.
• Frequently worked with SQL to create basic statements: select, updated, delete, insert, and create.
• Applied Database concepts, DDL, DML, and Grant/revoke.
• Estimated effort for the projects (and change requests) using function point analysis (.Net or SQL

Environment: Windows XP, MS office, MS Visio, MS Access, Rational Requisite Pro, Rational Rose, Unified Modeling Language (UML). Oracle, MS SQL Server2005