OBJECTIVE

• To be a part of organization where ‘work culture’ & ‘learning spirit’ is on stride & which will re - engineer me into refined ‘Knowledge worker” by enhancing my noledge base.
• To engage in a job which is very demanding in terms of ‘Intellect’.

SUMMARY

• Expertise in end to end Software Development Lifecycle (SDLC) of projects right from the project initiation, requirements gathering, testing, deployment & documentation.
• Involved in performing gap analysis, designing process & system improvements to increase productivity/reduce costs.
• Involved in Project Management activities of Resource and Revenue management, Data Analysis & Reporting for decision making to top management.
• Strong analytical, problem solving expertise in process re-engineering activities.
• Effective Project Management Skills with experience in managing multiple large projects at program level.
• Adept experience in Pricing, Card & Payments Industry, Credit Card Operations.
• Card & Payments, Identifying the key business needs to determine the system requirements/workflows and preparing specifications of the same.
• Designing & executing test strategy to ensure that the requirements mentioned in the Requirement specification document are fulfilled. (i.e. Preparation of traceability matrix)
• Ensuring proper implementation of the project & provide post implementation support.
• Following up with all the stakeholders for signoffs as per the deadline specified in the project plan.
• Acting as a liaison between the development team & the stakeholders to ensure proper communication & effective utilization of all the time & resources.
• Training the team members on functional subjects.
• Holding review meetings, sending out “Status update mails” that ensured tracking & timely completion of the project.
• Creating of a “PROJECT DASHBOARDS” on a regular basis to be published to all stakeholders depicting the status of each & every project along with the delay reasons.
• Creating an environment for the project team to support in delivering the final product to the end customer.
• Data analysis and reporting, preparing project metrics.

TECHNICAL SKILLS

MS Office: Word, Excel, PowerPoint.

Operating Systems: Windows

Tools: MS Visio, Use Cases, Clarity, teamforge & Caliber.

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Requirements Gathering, Documenting Method 1 Deliverables, Publishing Requirements and obtaining Approvals on SDLC.
• Understanding and analyzing the business objectives, goals and elaborating the K245.
• Analyzed and defined functional requirements using existing systems.
• Prepared Workflow diagrams to analyze AS IS and TO BE scenarios, designed new process flows, documented the business process, prepared Requirements Report and prepared Design Report.
• Translated business requirements into system specifications and comprehensive design documents including process flow charts, user interface designs.
• Responsible in Regression Testing and User Accepting Testing for the release 1 FXIP.
• I have prepared the User Manual for the Front Office FXIP which will be helpful for all the users.
• While working with FXIP I found some defects and reported it to the development team so that they correct it.
• Assisting the project manager in accurately estimate work efforts (with Function Point Analysis), monitoring/reporting project status, identifying project risks and coordinating risk resolution by determining mitigations and contingencies.
• Creating SUC for the requirements.
• Tools - Visio, Share Point, UML, Mercury Quality Centre
• Understood and analyzed business objectives, goals and needs prepared in the Project Charter.
• Responsible in creating Test document T920 & T930.
• Responsible in creating OSD (Operational Support Document) and X501(Disaster Recovery document).
• Checking the output of Test Document T920 & T930.

Confidential

Business Analyst

Responsibilities:

• Responsible for defining and analyzing of high level and detailed business requirements with experience of performing Impact Analysis and Requirements Traceability.
• Responsible for ownership of requirements documents (BRS, Functional Specifications, SRS), Use cases documentation, System documentation and assisting in the development of all major project deliverables.
• Contributed towards the composing of the training documentation and assisted in conducting training sessions to the application users. Identify opportunities for reuse of all documentation between projects.
• Responsible for performing testing and ensuring the functional completeness of application releases.
• Assisting the project manager in accurately estimate work efforts (with Function Point Analysis), monitoring/reporting project status, identifying project risks and coordinating risk resolution by determining mitigations and contingencies.
• Assist in providing post implementation support and issue resolution recommendation.
• Ensure timely and effective communications of issues and corrective actions between teams and identify potential opportunities for re-using documentation.
• Act as primary point of contact at onsite and maintain excellent rapport with the client.
• Handling of live issues for the various project versions.
• Handled the Trade file order stamp changes & its impact on the various areas in the system along with the contract note changes.
• Experience in Test scenarios writing & generating Test Cases as per the Test Design Specification
• Ensuring compliance of Tasks assigned with the Tasks Planned for Testing Team.
• Have worked on Change man tool, Visio.
• Responsible in creating Defect prevention document.
• Closely worked with the Quality Control team to maintain the quality standards of the project

Confidential

Business Analyst

Responsibilities:

• Involved in the preparation of Unit Test Plan & execution.
• Involved in writing batch programs (COBOL/JCL/DB2)
• Enhancements of the Existing programs according to the client's new requirements
• Peer review using checklist and documenting the defects.