Professional Summary

• Business Analyst with 8 years' experience in business planning and monitoring, requirement management and communication, elicitation, requirement analysis, enterprise analysis, solution assessment and validation.
• Strong knowledge in functional areas such as healthcare, manufacturing, e-commerce and banking.
• Proficient in gathering and analyzing business requirements, documenting system requirement specification, Functional Requirement specifications, Requirements Traceability Matrix and QA processes.
• Complete knowledge of SDLC's like including waterfall, RUP and agile/scrum.
• Expertise in managing business clients/users relationships and expectations.
• Experienced in developing Test Strategy, Test Plan, Test Cases and Test Scenarios from Functional Requirement Specifications according to the Business requirement.
• Experience in manual testing with the focus on Functional, Integration, Regression and user acceptance testing.
• Experience in generating defect reports for defect analysis and ensured the delivery of the suite to the client in time and with high quality.
• Experienced in production control such as MRP, forecasting, JIT, reduce of process time, WIP, increase throughput time study, Lean concepts like creating current state VSM, future state VSM, visual controls.
• Excellent interpersonal, verbal and written communication skills, Can adapt to any newer technology or software at a greater pace. Able to define and fulfill the project's goals.

Confidential

Business Systems Analyst

Responsibilities:

• Facilitated Joint Application Development Sessions JAD to identify business rules and requirements and then documented them in a format that can be reviewed and understood by both business people and technical people
• Responsible for working with cross-department teams to perform business solution planning, business case development, documentation and managing customer requirements throughout the system development lifecycle
• Created Business Requirements and converted them into System Requirement Specifications SRS and Functional Requirements Specifications FRS
• Worked on Developing, executing and maintaining Test Plans, Test Scenarios, and Test Cases Document based on business requirements
• Used Quality Center to store all testing results, metrics, implemented Test plan, created Test Cases, Defect Tracking Reporting
• Involved in the design stages of the Application and participated in the meetings with the business analyst and the development team
• Worked with the development team to ensure that the testing issues are resolved
• Used MS Office extensively Word, Excel, Visio, Power Point, Outlook, for analysis, presentation , documentation and reporting throughout the project
• Performed functional, Integration, Regression and coordinated user acceptance test UAT based on Business requirements
• Co-ordinated with helpdesk teams with the production issue open tickets by monitoring, assisting the system workflow and resolving the issue
• Extensive knowledge in UML diagrams such as use case diagrams, activity diagram, sequence diagram and class diagrams
• Good understanding in EDI 5010 Transactions, 837 Claims Instructional and professional , 834 Enrollment, 270/271 Eligibility inquiry and Response, 835 Remittances, 276/277 Claims Status Inquiry
• In-depth knowledge in health programs such as centers of Medicare and Medicaid services, health maintenance organization and preferred provider organization
• Participated in ICD-10 program for plans to meet the ICD-10 mandate on the NPS
• Extensive knowledge in NASCO health care claims processing system
• Involved in Change requirements process monitoring and impact analysis
• Performed extensive requirement analysis including data analysis and gap analysis

Confidential

Business Analyst

Responsibilities:

• Documenting the objectives, constraints and scope of the system
• Responsible for gathering requirements for making technical changes
• Prepared Requirement Traceability Matrix to map business requirements to technical changes
• Worked closely with development team during system design and construction phase
• Created Test Strategies, Detail Test Plans and defined testing matrices to test the business changes.
• Performed SIT System Integration Testing to check compatibility of new changes with current system
• Regression Testing was performed to check the adverse impacts of new technical changes that were made
• As part of UAT User Acceptance Testing , interacted with users Providers to validate the tested results with their requirements
• Conducted positive testing and negative testing
• Extensively used QC for test case design, test case execution, defect tracking and test management
• Consolidated and analyzed test results data and reported per customer requirements
• Wrote technical manuals, help files, in-depth user training manuals, enhancement modules and product demo scripts and modules to prepare a detailed documentation of the product
• Maintained the Requirements Traceability Matrix RTM across the deliverables of a project.
• Generated Defect Reports for Defect Analysis and Ensured the Delivery of the Suite to the Client in Time and with High Quality
• Researched client and internal data integrity issues using SQL queries
• Ensured that the project schedule is adhered to and the work is completed according to the schedule
• Participated in many different types of meetings such as weekly QA meetings, Stand up meetings, Portfolio meetings, scrum meetings, client meetings etc. for different projects
• Coordinated with the developers on Defects Status on a regular basis