CHRONOLOGICAL SUMMARY OF EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Gathered requirements from Business Partners/SMEs.
• Conducted Joint Application Development JAD sessions with stakeholders.
• Conducted Impact and GAP analysis on the business requirement.
• Created a new workflow to accommodate the new Federal credit card regulation related to fee, over limit and over limit fee.
• Created a workflow for suspending and un-suspending DDA numbers directly from the customer care advisor screen to facilitate the credit card payments.
• Conducted reverse engineering of the existing vendor system OBTM and developed the solution in-house for better integration with existing chase systems.
• Modified existing workflow to accommodate change request from the client.
• Updated Impact and Trace Matrix.
• Knowledgeable and experienced in banking concepts such as Derivatives, Portfolio Management, and Wealth Management etc.
• Vast knowledge of functional concepts of Risk Management focusing around Credit Risk, Operations Risk and Market Risk.
• Using information gathered from the stakeholders produced various artifacts such as use-case specifications, software requirements specifications, screen mock-ups, workflow, Functional. Specification Documents, use case/diagrams and activity diagrams as per JPMC SDLC methodology
• Maintained ongoing communication with back-end developers ensuring that modifications and requirements were addressed in a time manner and monitored all revisions.
• Participated in functional and technical reviews.
• Worked with QA team to design test strategy and test cases for User Acceptance Testing UAT .
• Liaise with technical, project management, SME, client teams and other Business Analysts spread across globally to assist in the development, testing and deployment of application.

Confidential

Business Analyst

Responsibilities:

• Lead, monitored, and supervised users sessions and interviews.
• Gathered, analyzed/researched and formulated data and process flows for projects with moderate to high levels of complexity.
• Created business requirements document and converted the business requirements to functional requirements by the help of use cases and activity diagrams.
• Defined and documented detailed, functional business requirements, including systems scope and objectives.
• Developed and managed information systems documentation in accordance with the Department's standards
• Ensured IT understanding of requested modifications of more complex projects, and the accuracy of their technical documents.
• Worked extensively in XML and HL7 messaging standards.
• Gained detailed knowledge and experience working on HIPAA , mapping of ICD-9, and ICD -10 to the services provided by agency's clinics
• Created a solution matrix document to analyze the solutions for the gathered requirements.
• Performed business data analysis and created questions packages for the case management system.
• Worked extensively in gathering reporting requirements for the canned, customs, and ad-hoc reports.
• Defined User Interface UI data types, default, and validations by creating the data structure matrix.
• Worked with the development team to convey the requirements efficiently.
• Performed functional testing and helped in UAT.
• Created user guides for users to use the application.

Environment: Modified waterfall, Jira, Confluence, Java, Ms Visio, Ms SQL Server , Ms Word, Ms Excel, Ms Powerpoint, Ms SharePoint.

Confidential

Sr. Business Analyst

Responsibilities:

• Conducted user interviews, workshops JAD sessions to understand and articulate business requirements and converted requirements into technical specifications.
• Interacted with cross functional teams to facilitate gathering of business requirements.
• Served as a liaison between clients and technical staff to resolve conflicts.
• Prepared user/business requirements, functional specifications and Use Case System documents.
• Responsible for defining the scope and business rules of the project, gathering business requirements and documenting them textually or using models.
• Performed GAP analysis to identify mismatch between system functionality and business requirements and segregated those into high/low level Use Cases and Activity Diagrams using Rational Rose.
• Assisted with change, issue, quality and risk management activities, and generated management reports on weekly and monthly basis.
• Used Query Analyzer, Execution Plan to optimize SQL Queries
• Created full SDLC project documentation, including: requirements, functional design, technical design, and specs using SnagIt, MS Word and Team Foundation Server.
• Conducted the FRS and URS reviews and walkthroughs with designers, developers and stakeholders, and performed feasibility and adaptability study.
• Developed detailed business flows through both high-level and detailed Visio diagrams.
• Conducted Risk Analysis and Credit Risk Estimation Analysis like Regression Analysis.
• Prepared a package of Process flow diagrams to document the existing system.
• Created and updated project status, requirements and diagrams using RUP methodology.
• Reconciliation of ACH Wire Transfer/Rejects, SWIFT Rejects, and daily processing files.
• Worked on design list and documented requirements to meet industry regulations.
• Oversaw Internet Banking, Bill Payment, Telephone Banking, Mobile Banking, ATM, ACH, Wire Transfer, Check 21 and miscellaneous electronic banking functions.
• Hosted review meetings with offshore development teams and QA teams.
• Performing Web Testing, User Interface Testing, Negative Testing, Positive testing, User Acceptance Testing and Baseline Testing.
• Wrote test plans, organized UAT testing effort and effectively communicated results to the project team.
• Performed training of the end users.