SUMMARY

• Over 7 years of all - encompassing experience with an MBA as Business Analyst and frontline leadership role in System Development life cycle (SDLC).
• In depth knowledge of SDLC and implementation of the Rational Unified Process (RUP) in all four phases of a project: Inception, Elaboration, Construction and Transition. Expertise in requirements gathering using Water fall and agile methodology, root cause analysis, user story creation story boarding, creating workflows, process map, activity flows. Strong in documentation and communication of business design on business requirements using various methodologies.
• Outstanding ability and proven success in producing immaculate deliverables on-time.
• Effective management and organizational skills with the ability to work under pressure and meet all critical deadlines.
• Proficient in designing process models using Unified Modeling Language (UML), creating technical documents like Business requirements (BRD) and Software Requirements (SRS).
• Experienced in coordinating resources; setting deadlines; assigning responsibilities; and monitoring, summarizing and communicating the progress of the project.
• Requirement Analysis with Use Case Diagrams, Class diagrams, State Diagrams, Sequence and Collaboration diagrams for Intranet Based and client Server Application Development.
• Experienced in writing Test Plans and supporting execution for Integration Testing, Functional/Non Functional, Black Box Testing and User Acceptance Testing.
• Excellent expertise in Manual Testing, Automation Testing using Win Runner, and Test Director.
• Expertise in preparing Test Plan, Test Scenarios, Test Documentation, Test Scripts and Test Cases.
• Experience of doing Gap analysis, User Acceptance Testing (UAT), SWOT analysis and ROI analysis.
• Advanced analytical skills with excellent problem solving capacity, throughout SDLC.
• Experience in managing multiple projects concurrently by using exceptionally strong organizational skills, analytical, problem solving, decision making, leadership skills and Project management skills.
• Conduct Peer review (Formal/Informal) and provide feedback.
• Highly initiative, self-motivated with excellent communication skills, Conflict resolution skills and presentation skills.
• Working knowledge with BASEL II, Primary and Secondary Mortgage.
• Successfully worked on iterative offshore/onshore IT Business Development model.
• Highly collaborative team player with extensive customer relationship skills, also possess excellent facilitation and mentoring skills and ability to prioritize tasks according to business needs.
• Knowledge of capital markets and Fixed Income Securities.
• Comprehensive knowledge of Derivatives (Options, futures, swaps), Treasury (bonds,notes,bills), stocks, Mutual funds, Interest Only (IO), Principal Only (PO), Municipal Bonds, Cororate Bonds, Junk Bonds, Commercial Paper and Convertible Bonds and Banking Products.

TECHNICAL SKILLS

Web Technology: Microsoft Front Page, Web, PHP and HTML.

Methodology: UML, RUP, Waterfall, Agile

Project Management Tools: Microsoft Project, Microsoft Office, SharePoint

Change Management Tools: Rational Clear Quest, Test director, Speed scan, QualityCenter

Business Modeling Tools: Rational Rose, Microsoft Visio, Axure, DOORS

Database: RDBMS, Oracle, SQL, MS SQL, MS Access

Multimedia Tools: Adobe Photoshop, Cyber link Power Director

Operating Systems: Mac OS, UNIX, DOS, Windows

Mortgage Tools and others: Calyx Point, Encompass 360, MISMO, and ACAPS

Industry Standards: SOX, SIX SIGMA & CMM

Financial Reporting Standards: GAAP, FASB & SEC

Others: Knowledge of Networking Administration (ipv4, ipv6, EIGRP, OSPF and other models)

PROFESSIONAL EXPERIENCE

Confidential, Plano, TX

Business Systems Analyst

Responsibilities:

• Worked in different small and big projects following the agile methodology.
• Interviewed Business and Technical Area Experts, asking detailed questions about Basel accordance and golden elements and carefully recording the requirements in a format that could be reviewed and understood by both business people and technical people.
• Conducted Data Mapping JAD Sessions periodically with business, IT and other stakeholders at various phases to map existing data and identify gaps.
• Managed requirements using DOORS.
• Created the Requirement Traceability matrix.
• Identified Gaps in the system and Performed Gap analysis for new requirements, as well as prioritized them based on actual business needs so as to align them with the product release roadmap.
• Worked with Architects and Tech Leads to create the High Level and Low Level System Design Documents.
• Worked with Tech Leads and Developers to create the Interface Definition Documents and Interface workflows.
• Worked with IT team to design and architect end-to-end ETL process including data Extraction, Transformation and Loading from source systems to destination systems.
• Used MS SharePoint to Upload and share various documents, deliverables with other teams and departments.
• Developed Test Scenarios and documented Test Plans that contains test scripts, test cases, test data and expected results for the Component Integration, System Integration, Functional, Performance, User Acceptance Testing, and White Box Testing.

Environment: UML, MS Visio, VB Script, DB2, XML, DOORS, MS SharePoint, MS Office, HP Quality Center, SQL, Lotus Notes, HTML, Web Broker.

Confidential, Philadelphia, PA

Business Analyst

Responsibilities:

• Gathered requirements from key stakeholders, customers and subject matter experts to define the scope and requirements of online mortgage application
• Worked closely with the development team to verify that business needs are fulfilled and deliverables are produced within specified budget, quality and time
• Involved in designing Business Objects Universes, Queries, and Reports.
• Defined the context of the system by creating various use cases
• Developed system requirements specifications encompassing Functional and Non-Functional requirements
• Developed UML models for modeling static and dynamic aspects of Online Banking System
• Developed data maps for retrieval of information from existing account systems
• Outlined security measures for accessibility and transmission of information
• Developed plans for verification and validation of requirements at all levels so that developed software successfully fulfilled user expectations and business needs
• Assisted the database designer in data modeling through ER diagrams to identify tables, attributes and relationships between tables
• Wrote SQL queries to verify the system functionality and provided the users with the needed data and information during operational phase
• Evaluation of reporting tool Business Objects/CM using COTS implementation
• Negotiated terms with COTS vendors, Maintaining license and subscription
• Implemented, Maintained and upgraded the COTS based solution
• Drafted test strategies and test plans to verify accuracy of the functionality, security, fault- tolerance, performance and successful system integration
• Assisted in documenting User Manual and facilitate UAT and provide follow up to resolve the issues
• Conducted Regression testing and interacted with developers to resolve technical issues.
• Tested applications in different browsers for Browser compatibility.
• Created Test Scripts and Performed Functional and Regression testing using Captured and executed Test scripts.
• Status reporting for test execution, defect resolution, productivity and bug statistics.

Environment:, UML2.0, Rational Rose, Rational ClearQuest, MSOffice, Oracle, Windows,Quality Center

Confidential, Phoenix, AZ

Business Analyst

Responsibilities:

• Participated with senior product managers and clients to define project scope and SDLC methodology
• Developed functional specifications, high-level and low-level project plan, and project scope documents
• Interacted with and interviewed key business partners regularly to gather and document client’s business requirements and information regarding current business processes
• Developed business process models in RUP (Rational Unified Process) to document existing and future business processes
• Designed Use Cases,Activity Diagrams, and Sequence Diagrams using UML to map and track end-to-end business process flow for each end-user web interface
• Conducted JAD (Joint Application Development) and RAD (Rapid Application Development) sessions with various stakeholders including clients, product managers, development and testing teams, and user experience teams. Facilitated regular meeting and brainstorming sessions with relevant stakeholders
• Conceptualized key product feature designs and created design documents, based on feedback from clients and end-users
• Gained in-depth knowledge of Portfolio Analysis/Mgmt, Financial Derivatives, Asset Classes and Securities, and Customer Segmentation
• Managed client delivery systems by setting up version control using ClearCase software configuration management tool
• Conducted UAT (User Acceptance Testing) of product and prepared relevant test cases for functional and technical QA testing
• Managed defects tracking system using Bugzilla software to track and maintain client’s enhancement requests and defect loggings
• Developed Java based web applications on J2EE platform during development phase of project
• Served as liaison between client, senior product managers and development teams to bridge the gap between client’s needs and developer’s requirements

Environment: TOAD, HTML, Oracle, MS Office, Content Management System

Confidential, Cincinnati, OH

Business Analyst

Responsibilities:

• Performed Requirement Gathering & Analysis by actively soliciting, analyzing and negotiating customer requirements and prepared the requirements specification document for the application using Microsoft Word.
• Identified opportunities for business process improvement through various meetings with business users and developers and initiated efforts to make improvements.
• Developed the project plan with assistance from the management, and included provisions for project scope changes and issues and initiated efforts to make improvements.
• Conducted project kickoff meetings with team members to explain roles / responsibilities, relationships with other groups, deliverables, timelines, assignments and status reporting.
• Created activity diagrams and sequence diagrams to analyze the requirements and recommend solutions.
• Prepared scenarios, Use Cases & UML State Diagram for scenarios using Rational Rose.
• Prepare presentation slides in MS Project, which was extensively used in different JAD sessions and to track progress.
• Participated in the bug review meetings, updated requirement document as per business user feedback and changes in the functionality of the application.
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly.
• Organized meetings to discuss outstanding issues with QA and developers.
• Wrote test scripts for User Acceptance Testing (UAT).

Environment: RUP, UML, Windows, UNIX, Visio, MS Project, SQL Navigator,Test Director.